Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
What steps should I follow to avoid minor mismatches between the accounting system and GST portal for invoices?
To avoid minor mismatches between the accounting system and GST portal for invoices, you can follow these steps:
Step 1. Ensure accurate data entry: Double-check all invoice details, such as invoice numbers, dates, and amounts, before entering them into the accounting system.
Step 2. Regularly reconcile data: Reconcile the invoices recorded in the accounting system with the invoices uploaded to the GST portal on a regular basis to identify any discrepancies.
Step 3. Verify GSTIN numbers: Ensure that the GSTIN numbers of your suppliers and customers are correctly entered in the accounting system to avoid any mismatches.
Step 4. Keep track of changes: Monitor any changes made to invoices, such as modifications in dates or amounts, and update the accounting system accordingly.
Step 5. Stay updated with GST rules: Stay informed about the latest GST rules and regulations to ensure compliance and accurate recording of invoices in the accounting system.s.
The totals shown in books of account report are different from gst report . Why is there a mismatch?
Here are few steps you can follow to fix it, if there are differences between the GST return and my books of accounts totals:
Step 1: Go to House Keeping and click on Update Voucher GST summary and run this process after backup.
Step 2: Go to Display then click on GST reports and then click on GST Audit Reports.
Step 3: Click on Reconcile Account and GST report and select it for Sales and it will show the mismatch entries between the books of account sales and gst sales.
Step 4: Then look for mismatch in the taxable amounts, discounts, or freight related amount.
Step 5: Further if still does not match with above process then you have to check the sales register in short date range and compare it with the GST returns.
Step 6: After checking in short range you have to check and rectify entries.
What cautions should I take while filing GST returns to avoid data mismatches?
To avoid data mismatches while filing GST returns, you should take the following cautions:
Step 1. Ensure accurate and complete data entry of invoices and transactions.
Step 2. Reconcile your purchase and sales registers with the GST returns to identify any discrepancies.
Step 3. Verify the GSTIN of suppliers and customers to avoid incorrect data.
Step 4. Double-check the taxable amounts, tax rates, and tax calculations for accuracy.
Step 5. Regularly update and reconcile your books of accounts with the GST portal.
Step 6. Avoid duplicate entries by uploading data only once.
Step 7. Keep track of amendments and corrections made to filed returns.
Step 8. Maintain proper documentation and records to support your GST returns.
Step 9. Seek professional advice from a CA or tax expert if you have any doubts or complex transactions.
Step 10. Stay updated with the latest GST rules and regulations to ensure compliance.
How can I generate GST reports like GSTR-, GSTR- etc.?
Through given steps,you can genreate GST report like GSTR-1, GSTR-2 etc.
Step 1: Update BUSY with latest release.
Step 2: Open company in BUSY.
Step 3: Go in display section.
Step 4: Select GST report option.
Step 5: Click on GST E return and select relevant GST e return like GSTR-1, GSTR-2
Step 6: Select report generate basis as Direct upload, JSON, As per government template, CSV, Plain excel.
Step 7: Define report options as, Start date , end date and other configuration.
Step 7: Then select ok.
Step 8: And a window will appear which shows some error options.i.g.
. Check errors in transactions.
. Check errors in HSN summary.
. Check errors in document summary.
Step 9: If found an error then correct it.
Step 10: Click on proceed.
For further assistance can call on our 24*7 Helpline No. 8282828282 or can mail us on support@busy.in
How do I give admin access to the BUSY software folder and files?How can I export my GSTR file from BUSY?
To give admin access to the BUSY software folder and files you have to follow below steps:
Step 1: Go to that path where BUSY is installed if its in C:\BUSYwin
Step 2: Right click on that folder then go to properties and from there you will find security option click there
Step 3: and from there you can give admin rights to BUSY
Step 4: To always open BUSY as an admin You have to right click on BUSY software icon then click on compatability tab select run this program as an administration
To export my gst return from BUSY follow below steps:
Step 1: Open your company in BUSY.
Step 2: Go to gst reports.
Step 3: Then click on Gst return
Step 4: Then click on Gst E-return
Step 5: Then You can export your gst return easily
How can I resolve the errors if facing issues while uploading GST return on GST portal?
To resolved GST returns error in BUSY follow this:
Step 1: Make sure you have do all the entries properly
Step 2: Always check errors in transaction,error in document summary and error in Hsn summary then proceed for GST return file generation
Step 3: Make sure you are using latest version of BUSY
Step 4: If you are doing GST return process through Government template make sure you have downloaded the latest tool from GST portal
Step 5: In case of direct upload make sure internet connectivity should be proper ,You need to specify GST portal username in GST/VAT configuration and make sure API access should be enable from GST portal
Step 6: You can also check the mistakes or errors in gst audit report section under display menu
Step 7: If still same issue persist check the error description and try to solve this accordingly
What steps should be taken if encountering an error while uploading or downloading the return in BUSY?
If you facing any error while uploading data on portal then please follow the steps below:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4: Then Click on GST/VAT feature
Step 5: Please ensure that your GST number is correctly entered in the GSTIN field
Step 6: Make sure GST Portal username is accurately provided in the corresponding field located on the right side of the window.
Step 7: Then save the configuration
To enable API access then follow the steps :
Step 8: Open gst portal and logged in then go to my profile option
Step 9: Then enable Manage API Access as Y then select 30 days then save the configuration
Step 10: Afterward , you can upload or download return from BUSY
What could be the issue if the HSN code details are not getting reflected after uploading JSON data on BUSY for GST return filing?
If the HSN code details are not getting reflected after uploading JSON data from BUSY for GST return filing then follow the given points
Step 1 Go to display and then gst reports
Step 2 Select gstr 1 under gst retrun option and select the return period
Step 3 In gstr1 report select the section which shows hsn wise summary of transactions and enter on it
Step 4 Now under hsn wise summary check hsn code column and make sure transaction should not have any blank hsn code item
Step 5 Then under gst returns go to gst e returns, select gstr 1 e reutrn
Step 6 Make sure before generate gstr1 skip hsn summary option should be disabled
Step 7 Check possible errors in hsn wise summary
Step 7 Also make sure to generate gstr1 with latest product and stat release and then proceed
I think I may have incorrectly recorded exempted sales as normal sales in BUSY. How can I check and correct this?
To check and rectify incorrectly recorded exempted sales as normal sales in BUSY then you need follow below steps:
Step 1: Go to Display, then click on GST report then GST audit reports.
Step 2: Under GST Audit reports, click on Invalid Tax Rate in Vouchers option and here can check the incorrect recorded exmpt sales.
Step 3: Then also,in the existing Item Masters, Item Tax category should be taken as exempt and nil rated accordingly.
Step 4: Another way to check is to verify that Sales invoice are recorded with Exempt and Nil rated Sale types.
Step 5:While opening your GSTR 1 report, there is option Show Exempt/NR/ZR Entries in Taxable Invoice Separately option, make it Yes then it will reflect the data in Section 8 nil rate, exempted and non gst.
By verifying these steps your exempt and nil rated will be recorded properly
What are the neccesaary details mentioned in BUSY while generating JSON file?
If you are generating JSON file from BUSY then please check the below steps:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Please ensure that the correct GST Number is mentioned in the GSTIN field displayed on the left side of the window.
Step 6: Then check if the receiver's GST number is correctly mentioned in the party details.
Step 7: Please verify that correct HSN code and Tax Category mentioned in the item details
Step 8: Ensure that the transaction details entered in the voucher are accurate.
Step 9: Please confirm that the document number does not begin with 0, in compliance with GST regulations.
Step 10: Subsequently, you can create a JSON file by removing the errors.
