Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
I am unable to e-verify my nil return filing. How do I resolve this?
If you are unable to e-verify your nil return filing,It is recommended to contact the relevant authority/government portal or contact to your tax consultant
I'm seeing unexpected data in my JSON file, how did that get included?
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.
How can we reconcile total turnover between GSTR and financial statement in BUSY?
In BUSY, there is no specific feature to reconcile GSTR 9 with financial statements. However, you can manually cross verify the data for accuracy.
What is the latest version of the GST offline tool supported by BUSY?
You can check the GST Portal for the latest version of the GST Offline Tool. BUSY latest version supports the latest GST return templates.
Can I delete/reset the file on BUSY before actual submission on GST portal?
Yes, you can delete or reset your return on the portal before submitting it, but you cannot do so from BUSY after uploading it.
What all Returns are included in your software? Is form IE available?
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.
How do I revise returns if I missed reporting any transaction earlier?
Their is no such option available for revising the returns from BUSY. For revising the returns you need to consult your CA or accountant.
I want to revise a filed return on BUSY. What is the process?
Once the Return has been filed it cannot be rectified \ changed. You can contact to your proffesional tax consultant for further assistance.
What are the different types of purchase entries I can make in BUSY?
In BUSY, you can make different types of purchase entries such as purchase voucher, purchase return, purchase order, purchase quotation, and purchase challan.
Can I chat with an agent while uploading file to get live support?
Yes, you can get telephonic support from BUSY while uploading the GST return, you can also share your screen through Anydesk, Ultraviewer, etc.