Frequently Asked
Questions

Q: What all returns data can you provide for GSTR- and GSTR-B ?

Yes, BUSY provides all necessary data in compliance with GST rules for both GSTR-1 and GSTR-3B simplifies the process of managing GST returns.

Q: What are the different sections I can import from the CSV file?

the different sections can import from the CSV file is given below 1.B2B, SEZ 2. B2C(small & large 3. CDNR 4. HSN 5. DOCUMENTS 6. MASTER

Q: I forgot to upload some invoices in the previous tax period's GSTRHow can I report them now?

There is no option to upload data of previous tax period from BUSY software. But you can make amendment in portal manually.

Q: Do I need to have a specific version of Microsoft Excel installed to use the templates?

Yes, you need MS Excel 2010 or a newer version on your system to generate the GST return from GST templates in BUSY.

Q: My software model is basic. Is there a direct upload option for returns on the portal?

No, in basic model direct upload of GSTR 1 is not available you need to upgrade to Standard or enterprise model for that.

Q: I need to upload my returns urgently. Is there any workaround while the API is down?

While the API is down, you can try generating a JSON file of your returns and manually uploading it to the GST portal.

Q: Whom should I contact if I am not able to resolve an error on the portal?

If you are not able to resolve an error on the portal, you should contact the support team of the portal for assistance.

Q: How long does it usually take to generate returns in BUSY?

Generally, It will take few minutes to generate GST return in BUSY but it is also depend on your data size as well

Q: Is there any penalty or fine for filing a nil return?

For information on penalties or fines for filing a nil return, please contact your Chartered Accountant (CA) or consult the relevant tax authorities.

Q: How can I locate the folder where GSTR- is stored?

To locate the folder where GSTR-1 is stored, you can select the path while you generate gstr 1 file as per your choice

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What all returns data can you provide for GSTR- and GSTR-B ?

Yes, BUSY provides all necessary data in compliance with GST rules for both GSTR-1 and GSTR-3B simplifies the process of managing GST returns.

What are the different sections I can import from the CSV file?

the different sections can import from the CSV file is given below 
1.B2B, SEZ
2. B2C(small & large
3. CDNR 
4. HSN 
5. DOCUMENTS
6. MASTER

I forgot to upload some invoices in the previous tax period's GSTRHow can I report them now?

There is no option to upload data of previous tax period from BUSY software. 
 But you can make amendment in portal manually.

Do I need to have a specific version of Microsoft Excel installed to use the templates?

Yes, you need MS Excel 2010 or a newer version on your system to generate the GST return from GST templates in BUSY.

My software model is basic. Is there a direct upload option for returns on the portal?

No, in basic model direct upload of GSTR 1 is not available you need to upgrade to Standard or enterprise model for that.

I need to upload my returns urgently. Is there any workaround while the API is down?

While the API is down, you can try generating a JSON file of your returns and manually uploading it to the GST portal.

Whom should I contact if I am not able to resolve an error on the portal?

If you are not able to resolve an error on the portal, you should contact the support team of the portal for assistance.

How long does it usually take to generate returns in BUSY?

Generally, It will take few minutes to generate GST return in BUSY but it is also depend on your data size as well

Is there any penalty or fine for filing a nil return?

For information on penalties or fines for filing a nil return, please contact your Chartered Accountant (CA) or consult the relevant tax authorities.

How can I locate the folder where GSTR- is stored?

To locate the folder where GSTR-1 is stored, you can select the path while you generate gstr 1 file as per your choice

Frequently AskedQuestions