Frequently Asked
Questions

Q: Why are the GST amounts and totals incorrect in my GSTR- filed using BUSY, and what should I do now?

If you have filed GSTR-1 with incorrect GST amounts using BUSY, you can file an amendment to correct the errors.

Q: Can I get help from customer support to modify my historical data if needed to avoid tax filing errors?

Yes, you can get help from customer support to modify your historical data if needed to avoid tax filing errors.

Q: Is there a size limit for JSON files that can be exported and uploaded from BUSY to the portal?

No, there is no size limit for JSON files that can be exported and uploaded from BUSY to the portal

Q: Which rules should I follow when filing GSTR- GST Laws, IFF guidelines, or GSTR- filing rules?

File Gstr 1 before the due date and as per your filing Frequency,mention Hsn code length according to your turnover.

Q: How can I resolve login issues to the Gst portal for filing GST return ?

You have to contact to Gst portal support for log in issue on portal we cannot assist you in that

Q: Are there any issues currently with filing returns using the newest version of BUSY?

We need more details to help you with your query. What kind of errors are you facing while filing returns?

Q: How long does it take to resolve GST return filing problems through customer support?

The resolution depends on the specific query. Further, Feel free to contact our support helpline at 8282828282 for further assistance.

Q: My upload keeps timing out. Is there a workaround for large files?

upload keeps timing out then check your internet connection or maybe its portal issue so try again afer some time.

Q: How do I contact my CSA for assistance with nil return filing?

For any assistance regarding nil return filling please contact to your tax professionals or visit GST portal for the same

Q: I am not able to file GSTR 4 giving template issue

It is always advisable to use latest govt. utility for any return filing you can download latest file from https://www.gst.gov.in/download/gstr4/offline

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Why are the GST amounts and totals incorrect in my GSTR- filed using BUSY, and what should I do now?

If you have filed GSTR-1 with incorrect GST amounts using BUSY, you can file an amendment to correct the errors.

Can I get help from customer support to modify my historical data if needed to avoid tax filing errors?

Yes, you can get help from customer support to modify your historical data if needed to avoid tax filing errors.

Is there a size limit for JSON files that can be exported and uploaded from BUSY to the portal?

No, there is no size limit for JSON files that can be exported and uploaded from BUSY to the portal

Which rules should I follow when filing GSTR- GST Laws, IFF guidelines, or GSTR- filing rules?

File Gstr 1 before the due date and as per your filing Frequency,mention Hsn code length according to your turnover.

How can I resolve login issues to the Gst portal for filing GST return ?

You have to contact to Gst portal support for log in issue on portal we cannot assist you in that

Are there any issues currently with filing returns using the newest version of BUSY?

We need more details to help you with your query. What kind of errors are you facing while filing returns?

How long does it take to resolve GST return filing problems through customer support?

The resolution depends on the specific query. Further, Feel free to contact our support helpline at 8282828282 for further assistance.

My upload keeps timing out. Is there a workaround for large files?

upload keeps timing out then check your internet connection or maybe its portal issue so try again afer some time.

How do I contact my CSA for assistance with nil return filing?

For any assistance regarding nil return filling please contact to your tax professionals or visit
 GST portal for the same

I am not able to file GSTR 4 giving template issue

It is always advisable to use latest govt. utility for any return filing you can download latest file from https://www.gst.gov.in/download/gstr4/offline

Frequently AskedQuestions