Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How are invoices auto-populated in relevant returns in BUSY?
The invoices that you enter in BUSY are automatically reflected in the corresponding GST return based on the type of invoice.
How do I validate my new password for gst portal using the OTP I received on gst portal?
To validate your new password for gst portal using the otp you received you can contact to GST portal support helpline
Why did I not receive an error message while filing GST returns for sales above five crores even if the HSN code was wrong?
When you direct upload GSTR1 return on portal then it will show error message if HSN Code is invalid or Blank.
How to ensure the correct version of the offline tool is downloaded in BUSY?
To confirm the correct offline utility in BUSY, verify that the version of your offline utility Excel file template is 1.9.
The reports are not downloading from the GSTR portal. What could be the issue?
You need to concern on portal if you are not able to download any report or return from the GST portal.
Can I get step-by-step instructions for generating GST returns from templates in BUSY?
Yes, We can provide you with step by step instructions on how to generate the GST returns using templates in BUSY.
Why are some columns getting misaligned when exporting data to CSV file
For misalign Column, there is no such option in BUSY we need to edit it in the excel sheet manually it.
Are there any changes in the nil return filing process this year?
It is recommnded to contact the relevant authority or your tax consultant to review the changes in nil return filling process
Are there any issues currently with filing returns using the newest version of BUSY?
We need more details to help you with your query. What kind of errors are you facing while filing returns?
How long does it take to resolve GST return filing problems through customer support?
The resolution depends on the specific query. Further, Feel free to contact our support helpline at 8282828282 for further assistance.