Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How can I resolve the errors if facing issues while uploading GST return on GST portal?
To resolved GST returns error in BUSY follow this:
Step 1: Make sure you have do all the entries properly
Step 2: Always check errors in transaction,error in document summary and error in Hsn summary then proceed for GST return file generation
Step 3: Make sure you are using latest version of BUSY
Step 4: If you are doing GST return process through Government template make sure you have downloaded the latest tool from GST portal
Step 5: In case of direct upload make sure internet connectivity should be proper ,You need to specify GST portal username in GST/VAT configuration and make sure API access should be enable from GST portal
Step 6: You can also check the mistakes or errors in gst audit report section under display menu
Step 7: If still same issue persist check the error description and try to solve this accordingly
What steps should be taken if encountering an error while uploading or downloading the return in BUSY?
If you facing any error while uploading data on portal then please follow the steps below:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then Click on Feature and option
Step 4: Then Click on GST/VAT feature
Step 5: Please ensure that your GST number is correctly entered in the GSTIN field
Step 6: Make sure GST Portal username is accurately provided in the corresponding field located on the right side of the window.
Step 7: Then save the configuration
To enable API access then follow the steps :
Step 8: Open gst portal and logged in then go to my profile option
Step 9: Then enable Manage API Access as Y then select 30 days then save the configuration
Step 10: Afterward , you can upload or download return from BUSY
What could be the issue if the HSN code details are not getting reflected after uploading JSON data on BUSY for GST return filing?
If the HSN code details are not getting reflected after uploading JSON data from BUSY for GST return filing then follow the given points
Step 1 Go to display and then gst reports
Step 2 Select gstr 1 under gst retrun option and select the return period
Step 3 In gstr1 report select the section which shows hsn wise summary of transactions and enter on it
Step 4 Now under hsn wise summary check hsn code column and make sure transaction should not have any blank hsn code item
Step 5 Then under gst returns go to gst e returns, select gstr 1 e reutrn
Step 6 Make sure before generate gstr1 skip hsn summary option should be disabled
Step 7 Check possible errors in hsn wise summary
Step 7 Also make sure to generate gstr1 with latest product and stat release and then proceed
I think I may have incorrectly recorded exempted sales as normal sales in BUSY. How can I check and correct this?
To check and rectify incorrectly recorded exempted sales as normal sales in BUSY then you need follow below steps:
Step 1: Go to Display, then click on GST report then GST audit reports.
Step 2: Under GST Audit reports, click on Invalid Tax Rate in Vouchers option and here can check the incorrect recorded exmpt sales.
Step 3: Then also,in the existing Item Masters, Item Tax category should be taken as exempt and nil rated accordingly.
Step 4: Another way to check is to verify that Sales invoice are recorded with Exempt and Nil rated Sale types.
Step 5:While opening your GSTR 1 report, there is option Show Exempt/NR/ZR Entries in Taxable Invoice Separately option, make it Yes then it will reflect the data in Section 8 nil rate, exempted and non gst.
By verifying these steps your exempt and nil rated will be recorded properly
What are the neccesaary details mentioned in BUSY while generating JSON file?
If you are generating JSON file from BUSY then please check the below steps:
Step 1: Go to Administration Menu
Step 2: Click on Configuration option
Step 3: Then click on Feature and option
Step 4: Then click on GST/VAT feature
Step 5: Please ensure that the correct GST Number is mentioned in the GSTIN field displayed on the left side of the window.
Step 6: Then check if the receiver's GST number is correctly mentioned in the party details.
Step 7: Please verify that correct HSN code and Tax Category mentioned in the item details
Step 8: Ensure that the transaction details entered in the voucher are accurate.
Step 9: Please confirm that the document number does not begin with 0, in compliance with GST regulations.
Step 10: Subsequently, you can create a JSON file by removing the errors.
How to check and modify invoice details before filing GSTR- in BUSY?
To modify invoice details before filing GSTR-1 in BUSY you can follow these steps:
Step 1:Open the BUSY Accounitng Software on your system.
Step 2:Open the selected company.
Step 3:Go to Display menu,
Step 4:GST Reports,
Step 5:GST Returns,
Step 6:click GSTR 1 report after clicking window will appear,
Step 6:Please select the frequency at which you file your documents, whether monthly or quarterly,open the report and then review your data section by section.
Step 7:To check any section of the data, simply enter that section, and your data will be displayed. If there are any errors in any of the entries,they will be highlighted in red color. If there is an error, an error message will also be displayed, and you can click on it to correct the mistake.
Step 8:After thoroughly checking all the data, you can proceed to file your GSTR-1 E-return.
How do I check that my GSTR file is generated successfully before downloading? What indicators confirm successful GSTR file generation?
To check if your GSTR1 file is generated successfully before downloading, you can look for the following indicators:
Step 1. Confirmation message: After generating the GSTR1 file, you should receive a confirmation message or notification stating that the file generation was successful.
Step 2. File size: Check the file size of the generated GSTR1 file. If the file size is not zero or very small, it indicates that the file has been successfully generated.
Step 3. File format: Ensure that the generated GSTR1 file is in the correct format, which is usually JSON or Excel. If the file is in the expected format, it suggests successful generation.
Step 4. File location: Verify that the generated GSTR1 file is saved in the designated location or folder where it is supposed to be stored. If the file is present in the correct location, it implies successful generation.
I am unable to directly upload reports from BUSY to the GSTN portal now. What is the process to upload reports to GSTN after upgrading to BUSY ?
The process of uploading GST return to the GST portal directly, follow the below steps:
Step 1: Go to administration menu and then click on configuration
Step 2: Click on Features/option then click on GST/VAT tab.
Setp 3: Enter then Gst Portal user name in same field and then save the configuratin.
Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm
Step 5: Go to dispaly menu
Step 6: Gst reports and then select Gst return
Step 7: Select GSTR 1 e return and then select Direct upload
Step 8: Check all possible error tabs and clear all errors if you found and then proceed
Step 9: Enter OTP and proceed and you can check your return data on gst portal.
Note- Direct upload feature available in GSTR 1 only.
Should I select "Yes" or "No" to skip invoices from the e-invoicing portal in BUSY?What is the procedure to reconcile GSTR-A with my purchase entries in BUSY?
You should select Yes on Skip E Invoices to exclude e invoice details in the GSTR1 return.
To reconcile GST2A with your purchase entries in BUSY, you need to follow these steps:
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options then GST / VAT.
Step 3: Then, enter your GST portal username in the GST Portal User Name field and save it.
Step 3: Next, open the Transaction menu and select GST Misc Utilities.
Step 4: Choose Download GSTR JSON Data
Step 5: Then select Download GSTR2A and download the file after verify the OTP.
Step 6: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
Step 7: Select GSTR2A (Party wise) / ( Vch wise).
Step 8: Enter the period and can match your GST portal data with BUSY data.
One of my party's invoices is not reflecting in the gst portal How to ensure all invoices are captured correctly?
Please follow given below steps to ensure all invoices are captured correctly in case you are facing issue in GSTR e-return
Step 1: Make sure all the transactions entered by you is correct
Step 2: Make sure you have selected correct date range while opening the report
Step 3: Make sure you are using current and latest release of BUSY
Step 4: If same issue persist run update voucher GST summary from house-keeping menu
Step 5: Before uploading GSTR data to portal we recommend you to check all the errors such as errors in transaction,error in document summary and error in hsn summary etc
Step 6: You can also check gst audit reports before proceeding for the GSTR return
Step 7: You can also check that party gstin number is active or not whom invoices not reflecting in the gst portal
