Frequently Asked Questions

To avoid data mismatches while filing GST returns, you should take the following cautions:
 Step 1. Ensure accurate and complete data entry of invoices and transactions.
 Step 2. Reconcile your purchase and sales registers with the GST returns to identify any discrepancies.
 Step 3. Verify the GSTIN of suppliers and customers to avoid incorrect data.
 Step 4. Double-check the taxable amounts, tax rates, and tax calculations for accuracy.
 Step 5. Regularly update and reconcile your books of accounts with the GST portal.
 Step 6. Avoid duplicate entries by uploading data only once.
 Step 7. Keep track of amendments and corrections made to filed returns.
 Step 8. Maintain proper documentation and records to support your GST returns.
 Step 9. Seek professional advice from a CA or tax expert if you have any doubts or complex transactions.
 Step 10. Stay updated with the latest GST rules and regulations to ensure compliance.

Through given steps,you can genreate GST report like GSTR-1, GSTR-2 etc.
 Step 1: Update BUSY with latest release.
 Step 2: Open company in BUSY.
 Step 3: Go in display section.
 Step 4: Select GST report option.
 Step 5: Click on GST E return and select relevant GST e return like GSTR-1, GSTR-2
 Step 6: Select report generate basis as Direct upload, JSON, As per government template, CSV, Plain excel.
 Step 7: Define report options as, Start date , end date and other configuration.
 Step 7: Then select ok.
 Step 8: And a window will appear which shows some error options.i.g.
 . Check errors in transactions.
 . Check errors in HSN summary.
 . Check errors in document summary.
 Step 9: If found an error then correct it.
 Step 10: Click on proceed.
 For further assistance can call on our 24*7 Helpline No. 8282828282 or can mail us on support@busy.in

To give admin access to the BUSY software folder and files you have to follow below steps:
 Step 1: Go to that path where BUSY is installed if its in C:\BUSYwin
 Step 2: Right click on that folder then go to properties and from there you will find security option click there
 Step 3: and from there you can give admin rights to BUSY 
 Step 4: To always open BUSY as an admin You have to right click on BUSY software icon then click on compatability tab select run this program as an administration
 To export my gst return from BUSY follow below steps: 
 Step 1: Open your company in BUSY. 
 Step 2: Go to gst reports. 
 Step 3: Then click on Gst return 
 Step 4: Then click on Gst E-return 
 Step 5: Then You can export your gst return easily

To resolved GST returns error in BUSY follow this:
 Step 1: Make sure you have do all the entries properly
 Step 2: Always check errors in transaction,error in document summary and error in Hsn summary then proceed for GST return file generation
 Step 3: Make sure you are using latest version of BUSY
 Step 4: If you are doing GST return process through Government template make sure you have downloaded the latest tool from GST portal
 Step 5: In case of direct upload make sure internet connectivity should be proper ,You need to specify GST portal username in GST/VAT configuration and make sure API access should be enable from GST portal
 Step 6: You can also check the mistakes or errors in gst audit report section under display menu 
 Step 7: If still same issue persist check the error description and try to solve this accordingly

If the HSN code details are not getting reflected after uploading JSON data from BUSY for GST return filing then follow the given points
 Step 1 Go to display and then gst reports
 Step 2 Select gstr 1 under gst retrun option and select the return period
 Step 3 In gstr1 report select the section which shows hsn wise summary of transactions and enter on it
 Step 4 Now under hsn wise summary check hsn code column and make sure transaction should not have any blank hsn code item
 Step 5 Then under gst returns go to gst e returns, select gstr 1 e reutrn
 Step 6 Make sure before generate gstr1 skip hsn summary option should be disabled
 Step 7 Check possible errors in hsn wise summary 
 Step 7 Also make sure to generate gstr1 with latest product and stat release and then proceed

To check and rectify incorrectly recorded exempted sales as normal sales in BUSY then you need follow below steps:
 Step 1: Go to Display, then click on GST report then GST audit reports.
 Step 2: Under GST Audit reports, click on Invalid Tax Rate in Vouchers option and here can check the incorrect recorded exmpt sales.
 Step 3: Then also,in the existing Item Masters, Item Tax category should be taken as exempt and nil rated accordingly.
 Step 4: Another way to check is to verify that Sales invoice are recorded with Exempt and Nil rated Sale types.
 Step 5:While opening your GSTR 1 report, there is option Show Exempt/NR/ZR Entries in Taxable Invoice Separately option, make it Yes then it will reflect the data in Section 8 nil rate, exempted and non gst.
 By verifying these steps your exempt and nil rated will be recorded properly

If you facing any error while uploading data on portal then please follow the steps below:
 Step 1: Go to Administration Menu
 Step 2: Click on Configuration option 
 Step 3: Then Click on Feature and option 
 Step 4: Then Click on GST/VAT feature 
 Step 5: Please ensure that your GST number is correctly entered in the GSTIN field
 Step 6: Make sure GST Portal username is accurately provided in the corresponding field located on the right side of the window.
 Step 7: Then save the configuration
 To enable API access then follow the steps :
 Step 8: Open gst portal and logged in then go to my profile option 
 Step 9: Then enable Manage API Access as Y then select 30 days then save the configuration 
 Step 10: Afterward , you can upload or download return from BUSY

If you are generating JSON file from BUSY then please check the below steps:
 Step 1: Go to Administration Menu 
 Step 2: Click on Configuration option 
 Step 3: Then click on Feature and option 
 Step 4: Then click on GST/VAT feature 
 Step 5: Please ensure that the correct GST Number is mentioned in the GSTIN field displayed on the left side of the window.
 Step 6: Then check if the receiver's GST number is correctly mentioned in the party details. 
 Step 7: Please verify that correct HSN code and Tax Category mentioned in the item details
 Step 8: Ensure that the transaction details entered in the voucher are accurate.
 Step 9: Please confirm that the document number does not begin with 0, in compliance with GST regulations.
 Step 10: Subsequently, you can create a JSON file by removing the errors.

To modify invoice details before filing GSTR-1 in BUSY you can follow these steps:
 Step 1:Open the BUSY Accounitng Software on your system.
 Step 2:Open the selected company.
 Step 3:Go to Display menu,
 Step 4:GST Reports,
 Step 5:GST Returns,
 Step 6:click GSTR 1 report after clicking window will appear,
 Step 6:Please select the frequency at which you file your documents, whether monthly or quarterly,open the report and then review your data section by section.
 Step 7:To check any section of the data, simply enter that section, and your data will be displayed. If there are any errors in any of the entries,they will be highlighted in red color. If there is an error, an error message will also be displayed, and you can click on it to correct the mistake.
 Step 8:After thoroughly checking all the data, you can proceed to file your GSTR-1 E-return.

To check if your GSTR1 file is generated successfully before downloading, you can look for the following indicators:
 Step 1. Confirmation message: After generating the GSTR1 file, you should receive a confirmation message or notification stating that the file generation was successful.
 Step 2. File size: Check the file size of the generated GSTR1 file. If the file size is not zero or very small, it indicates that the file has been successfully generated.
 Step 3. File format: Ensure that the generated GSTR1 file is in the correct format, which is usually JSON or Excel. If the file is in the expected format, it suggests successful generation.
 Step 4. File location: Verify that the generated GSTR1 file is saved in the designated location or folder where it is supposed to be stored. If the file is present in the correct location, it implies successful generation.