Frequently Asked Questions

The process of uploading GST return to the GST portal directly, follow the below steps:
 Step 1: Go to administration menu and then click on configuration
 Step 2: Click on Features/option then click on GST/VAT tab.
 Setp 3: Enter then Gst Portal user name in same field and then save the configuratin.
 Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm
 Step 5: Go to dispaly menu
 Step 6: Gst reports and then select Gst return
 Step 7: Select GSTR 1 e return and then select Direct upload 
 Step 8: Check all possible error tabs and clear all errors if you found and then proceed 
 Step 9: Enter OTP and proceed and you can check your return data on gst portal.
 Note- Direct upload feature available in GSTR 1 only.

You should select Yes on Skip E Invoices to exclude e invoice details in the GSTR1 return.
 To reconcile GST2A with your purchase entries in BUSY, you need to follow these steps:
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options then GST / VAT.
 Step 3: Then, enter your GST portal username in the GST Portal User Name field and save it.
 Step 3: Next, open the Transaction menu and select GST Misc Utilities.
 Step 4: Choose Download GSTR JSON Data 
 Step 5: Then select Download GSTR2A and download the file after verify the OTP.
 Step 6: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
 Step 7: Select GSTR2A (Party wise) / ( Vch wise).
 Step 8: Enter the period and can match your GST portal data with BUSY data.

Please follow given below steps to ensure all invoices are captured correctly in case you are facing issue in GSTR e-return
 Step 1: Make sure all the transactions entered by you is correct 
 Step 2: Make sure you have selected correct date range while opening the report
 Step 3: Make sure you are using current and latest release of BUSY
 Step 4: If same issue persist run update voucher GST summary from house-keeping menu
 Step 5: Before uploading GSTR data to portal we recommend you to check all the errors such as errors in transaction,error in document summary and error in hsn summary etc
 Step 6: You can also check gst audit reports before proceeding for the GSTR return 
 Step 7: You can also check that party gstin number is active or not whom invoices not reflecting in the gst portal

These are the solutions if you are facing the issues with saving and uploading GST return data in BUSY : 
 1. Sales Voucher Number cannot be start with zero 
 2. Sales Voucher Number cannot be more than 16 characters 
 3. HSN code should be Numeric and as per Aggregate Anual Turnover. 
 4. If the HSN code belongs to service then in item master you need to select tag category as service gst rate. 
 5. GST number should be Active and correct 
 6. mention correct state in account masters. 
 7. Check bill sundries accounts taggings. 
 8. Even you can generate e-return through JSON,CSV OR GOVERNMENT TEMPLATE. 
 If still having same issue then you can contact us on our centerlized 24*7helpline 
 number i.e. 8282828282 or 011-40964096. 
 You can also share your query on support@busy.in

There are the solutions if you are not able to File GSTR-1 E-return from BUSY :
 1. Check errors in BUSY 
 2. Sales Voucher Number cannot be start with zero 
 3. Sales Voucher Number cannot be more than 16 characters 
 4. HSN code should be Numeric and as per Aggregate Anual Turnover.
 5. If the HSN code belongs to service then in item master you need to select tag category as service gst rate.
 6. GST number should be Active and correct 
 7. mention correct state in account masters.
 8. Check bill sundries accounts taggings.
 If you are still facing error during return filing, then you can Generate return through JSON,Government Template as the case may be.
 Otherwise you can contact us on our centerlized 24*7helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in"

You can generate the GSTR 1 report in the goverment template format using BUSY by folllowing below steps:
 Step 1: Login to the GST Portal www.gst.gov.in . 
 Step 2: Go to Downloads > Offline tools > Returns Offline tool > Download button.
 Step 3: It will show as GSTR1_Excel_Workbook_Template_V2.0.xlsx.
 Step 4: Open company in BUSY.
 Step 5: Go in transaction section.
 Step 6: Go in display section.
 Step 7: Then click on GST report.
 Step 8: Select GST returns.
 Step 9: Click on GSTR E return option.
 Step 10: In report generated option,Select As Per Government template.
 Step 11: Report Options
 ·Start Month.
 ·End Month.
 Step 12: select the mention configuration.
 Step 13: Define the E Return template file path.
 Step 14: Define the E Retrun path.
 Step 15: Check all possible error.
 Step 16: Then proceed with as per government template.

If you are facing a problem of HSN code while generating GSTR1 then please follow the given steps :
 Step 1: Click on the HSN code error.
 Step 2: It will display a list of vouchers in which an incorrect HSN code has been mentioned.
 Step 3: Then Click on the voucher
 Step 4: Go to item details and press ALT + M
 Step 5: Afterward, open the Item details window.
 Step 6: Then, Go to the HSN code field.
 Step 7: Click on the Validate button to check the validity of the HSN, whether it is correct or not.
 Step 8: If the HSN code is invalid
 Step 9: Update it with the correct HSN code
 Step 10: After successfully validating the code save the changes by clicking on save button
 Step 11: Then you can proceed to generate GSTR1 Return

To pass the RCM entry in BUSY need to follow given steps
 Step 1: Go to administration menu and select masters from it.
 Step 2: In masters option select account and then click on add option.
 Step 3: Add the Rcm expense master with GST nature applicable and RCM nature compulsory.
 Step 4: Then Go to transcation option select journal voucher or payment voucher according to the your need.
 Step 5: Select GST nature as RCM expense and add the voucher and click on save button to save the voucher.
 Step 6: Then Go to transcation option and select gst misc. utilities option.
 Step 7: In gst misc. utilities option select check post consolidated RCM payable.
 Step 8: In next window select period for view report monthly or daily basis.
 Step 9: Then press F4 key for passing rcm adjustment voucher automatically.

Steps to generate json file from BUSY to upload it on government portal.
 Step 1: Go to display menu and select GST reports option.
 Step 2: Then select GST Returns option.
 Step 3: After that select the GST return which you want to export in json.
 Step 4: Then specify the period and check possible errors in the specified period.
 Step 5: Lastly click on proceed with json.
 Step 6: Open your browser and search for gst.gov.in.
 Step 7: Go to return dashboard and select the relevant period for which you want to upload the return.
 Step 8: Then click on prepare offline on GSTR1 tab and after that choose the path for upload return.
 Please note that late fees and penalties may apply for late filing, so it's important to file your missed GSTR-1 report as soon as possible.

To check errors of GSTR1 return through GST offline tool, you need to follow the below steps:
 Step 1: Go to Display then click on GST report option and then Select the GSTR 1 eReturn tab.
 Step 2: Then select CSV mode to generate GSTR1 return 
 Step 3: Then mention the date range and e return file path and generate sections wise data on excel .
 Step 4: Then Open GST offline tool and mention the required details regarding GSTIN.
 Step 5: Then click on the Import File option located at the top, then select the sections one by one and import the CSV file.
 Step 6: And then click on View Summary option If there are errors in the data, the Offline tool will open an error window highlighting the specific row in the Excel sheet where the error exists.