Frequently Asked Questions

To See Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1 E return
 by using BUSY software, there are some Steps and those are:
 Step 1:Go to Display and Select GST Reports.
 Step 2: After Select GST Report Click on GST Returns And Select GSTR 1 E-Return
 Step 3: After Select GST E-Return option select the option from which you want to generate GSTR 1 E- Return For example -Direct Upload, Json Etc.and then specify the time period and also enable Option 'Show Exempt or NR or ZR entries in tax Invoice Seperately' By specify 'Y'.You could be able to see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1 Filling On portal

E-Filling of GST Return is very Important as it is mandatory if One is registered under GST.
As we know there are multiple Forms which need to be submitted as GST Returrn which required expertise.
To E-Filling GST Return one have to Link the Same as it can be automatically submitted to GST Portal. This task helps Organization in Saving lots of Time.
In BUSY E-Filling is very Easily as it helps Organization to cross verify important and mandatory conditions.
Iin order to Link GSTIN with the Software follow Steps.
Step 1: Click on Administration
Step 2: Click on Configuration
Step 3: Click on Features / Options
Step 4: Click on GST / VAT
Step 5: Specify Registered Username of GSTIN in GST Portal User Name
Step 6: Click on Save

There could be several reasons why were your GSTR-1 return rejected when upload through BUSY. Some of the reasons are:
 1. You have made errors in your transactions, such as incorrect values, invoice no., or taxes.
 2. You have entered invalid GSTINs of parties or HSN / SAC codes of items.
 3. You have left the HSN field blank in the item master or not specified the tax category according to the HSN / SAC code.
 4. You have not enabled API access on the GST portal or your API session has expired.
 5. You have entered a wrong OTP for authentication.
 These are some of the common reasons, but there may be others depending on the error message you receive.

To resolve the issue of generating the GSTR 1 JSON from BUSY then follow the below steps.
 Step 1: For generating the return, make sure that BUSY release should be updated.
 Step 1: Ensure that the HSN code and UQC should be updated in the all the unit master.
 Step 2: Make sure that the voucher number should not more than 16 digit and no special characters should be there except hyphen sign or forward slash sign.
 Step 3: The party GST number should be valid as if the GST number incorrect or cancelled then issue will come while uploading return on portal.
 Step 4: The voucher entry should be correctly enter with the GST rate as per the state.

To resolve the issue of generating the GSTR 1 JSON from BUSY then follow the below steps.
 Step 1: For generating the return, make sure that BUSY release should be updated.
 Step 1: Ensure that the HSN code and UQC should be updated in the all the unit master.
 Step 2: Make sure that the voucher number should not more than 16 digit and no special characters should be there except hyphen sign or forward slash sign.
 Step 3: The party GST number should be valid as if the GST number incorrect or cancelled then issue will come while uploading return on portal.
 Step 4: The voucher entry should be correctly enter with the GST rate as per the state.

Follow the below steps to generate JSON of GST e-retrun: 
 Step 1: Go to Display menu and select Gst Reports from it. 
 Step 2: In Reports select Gst Returns option and then click on your GST eReturn which you want re-generate Json 
 Step 3: Then select date range/month for filling. 
 Step 4: Then specify the json file path from where you want save json rerurn file Step 
 5: Check all possible errors tab and clear all error which are showing in error window 
 Step 6: Lastly click on proceed with json & generate
 Step 7: After reset your return portal data of a same return with same period and then you can upload again

Yes, there is an option to download GST reports in both PDF and Excel formats in BUSY. To download the Gst reports in pdf/excel need to follow below given steps.
 Step 1: Go to display option and select gst reports from it.
 Step 2: In gst reports select the relevant report which you want to export like gst summaries, gst returns, gst register.
 Step 3: After opening the reports mention the date range for which you want to generate the reports.
 Step 4: After that navigate to the top menu and click on export option or press ALT + E key and select the relevant format to export pdf/excel.
 Step 5: Lastly click on ok button to export report.

GSTR3B is a monthly summary return that you need to file to report your GST liabilities and input tax credit (ITC) for a tax period. After filing GSTR1, which is the statement of your outward supplies, some of the details in GSTR3B are auto-populated by the GST portal based on the information you provided in GSTR1.
 From BUSY you can generate the GSTR3B return and can upload to portal by using these steps:
 Step 1: Go to the Display menu and select GST Reports.
 Step 2: Choose GST Returns then GSTR-3B eReturn.
 Step 3: Select the option for return generation such as JSON, As per Govt. Template or Plain Excel.
 Step 4: Enter the date range and press OK.

f the data on gst portal after filling showing different as per BUSY data,then you need to check that maybe after return filled,data from BUSY has been modified or deleted or any ammnedment made on portal.So make sure to upload data after checking accuracy in data and must not to modify data in BUSY after uploading it on portal as it may cuase mismatch while reconciling gst reports.So ensure accuracy in data as by checking also generating gst return from lates release of BUSY as per latest government norms and avoiding any errors or discrepancies.If data not updated in gst reports in BUSY as per entry,After backup of data,in housekeeping option,run update gst summary option partially for particular month

If you are unable to generate gst return automatically then please follow the steps :
 Step 1: Go to Administration menu 
 Step 2: Click on Configuration 
 Step 3: Then click on Feature and Option 
 Step 4: Then click on GST/VAT feature 
 Step 5: Then make sure to mention gst no. in the field of GSTIN 
 Step 6: Then make sure to mention Gst portal user name in the respective field of the same
 Step 7: Then click on save button 
 Step 8: Also ensure that API is enabled from gst portal 
 Step 9: If still facing problem then you can generate JSON for the current month and uploaded to the portal