Frequently Asked Questions

Once you file the returns, the invoices will automatically populate in the GST portal,If the invoice is not reflecting on 
 the GST Portal even after successful generation in BUSY,you can check these thing:
 Step 1:Go to Display menu,
 Step 2:Select GST Reports,
 Step 3:Select GST Returns,
 Step 4:Please open the report for which you are generating the return,select filing frequency,weather monthly or quarterly,check here your data is showing or not.
 Step 5:If data is showing properly there and return is showing successfully generated from BUSY, then you will need to go to the GST Portal and refresh your portal,
 Step 6:You can check also GST Portal should be Login as GST number which is in mention in BUSY.

If you want to generate GSTR1 JSON file from BUSY then please follow the below steps:
 Step 1: Go to Dispaly Menu 
 Step 2: Click on Gst Reports
 Step 3: Then click on Gst returns 
 Step 4: Then click on second panel of GSTR1 E-Return then You will get a 5 method to Generate E-Return
 Setp 5: Select JSON option and then specify date range as starting date and ending date then enable and disable the option as per your requirenment 
 Step 6: Then Specify path for generate JOSN then click on OK button to generate File 
 Step 7: Make sure to check all the errors and resolved it before generating the JSOn file

In BUSY, you have the capability to upload the GST return to the portal. However, you can need to manually file the return directly from the GST portal itself.
To generate GST return in JSON file, follow these steps:
Step 1: Go to Display and then click on GST report option
Step 2: Select the GST return tab and click on return GST e Return
Step 3: Select format JSON and then mention date range, ereturn file path and press on OK tab.
Step 4: Afterward, a window will appear for check possible erros for HSN summary , document summary and transaction .
Step 5: At last , proceed to generate GST return after rectify error.
Note- You can upload GSTR1 directly on portal from BUSY.

In BUSY, If the state code in your GSTR1 return is incorrect, you need to verify the party master linked to the transactions. You need to correct the state information in the master by using these steps:
 Step 1: Go to Administration and click on Masters.
 Step 2: Click on Account and then Modify.
 Step 3: Select the party of which you want to change the state.
 Step 4: Select the state from the dropdown in State field and save again. You can also create state by press F3 if not appear in the dropdown.
 Step 5: You need press ALT+M on state to check the state code.
 Note: Take latest backup of your data before making any changes.

You need to provide the following details while filing GST returns from BUSY:
 Step 1: Your GSTIN (Goods and Services Tax Identification Number
 Step 2: Your total turnover during the quarter or month according the gst return.
 Step 3: Details of your outward supplies sales made during the tax period, including B2B and B2C transactions, reverse charge purchases, and inter-state stock transfers
 Step 4: Details of your inward supplies purchases made during the tax period, including input tax credit claimed and tax paid
 Step 5: Any other information required by the GST portal, such as HSN/SAC codes, invoice numbers, tax rates, etc.
 Further you need to clarify which are you going to file or consult to a tax professional.

To see all sections of the GST return when filing online from the software,there are the following options : 
 Section Name 
 CESS
 4A - B2B Regular 
 4B - B2B Reverse charge 
 5A - B2CL Large 
 6A – Exports with or without payment
 EXPWP 
 EXPWOP 
 6B Supplies made to SEZ unit 
 SEZWP 
 SEZWOP 
 6C Deemed Exports DE
 7 B2CS Others 
 8 Nil rated, Exempted and Non GST
 Nil Rated 
 Exempted 
 Non-GST 
 9B Credit/Debit Notes Registered CDNR(1),11A(2) Tax Liability Advances Recieved
 11B(1), 11B(2) - Adjustment of Advances 
 12 HSN-wise Summary of Outward Supplies 
 13 Documents issued
 Total Docs 
 Cancelled Docs 
 Net Issued Docs

We can file the quarterly GSTR 1 or GSTR 3B from BUSY. Through Json, Govt templates and CSV. We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
 Pls Follow the Below Steps for Direct Upload GSTR 1 :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then GST / VAT
 Step 5: Mention the GST Portal user name
 Step 6: Click on Display Menu
 Step 7: Then Gst Reports
 Step 8: Then Gst Returns
 Step 9: Then GSTR 1 Ereturn select the quaterly date
 Step 10: Click on Direct Upload

To check which items have missing HSN codes in your GSTR 1 file, you can follow the below steps: 
 Step 1: Go to Display section then click on GST Reports. 
 Step 2: Click on GST Returns and then select GSTR-1 ereturn 
 Step 3: Select option for generating GSTR-1 such as direct upload, JSON, CSV, As per Govt.Template. 
 Step 4: Specify the date range for the report and click on the OK tab. Afterward, click on check errors in HSN summary report. If any are present, a window will appear indicating that HSN/SAC cannot be blank and press enter on that error and click on Transaction details and mention HSN/SAC code in the item master.

To change HSN code in voucher then follow the given steps :
 Step 1: Go to Transaction menu 
 Step 2: Click on voucher option 
 Step 3: Then click on List option 
 Step 4: Then open voucher in modify mode 
 Step 5: Then go to the Item detail field and press ALT+M 
 Step 6: Then open item master in modify mode 
 Step 7: Then go to HSN/SAC code field and specify correct HSN code then click on Validate button 
 Step 8: after successful validation, click on OK button 
 Step 9: Then save the master by click on save button
 Step 10: Then save the invoice by click on save button

There could be several reasons why the number of invoices filed in GST return on portal is less than the actual number of invoices in BUSY. Some possible reasons could include:
 1. You have made errors in your transactions, such as incorrect values, invoice no., or taxes.
 2. There may be duplicate enteries exist.
 3. You have entered invalid GSTINs of parties or HSN / SAC codes of items.
 4. The sale purchase type and item master used in vouchers is excluded from the GST report due to option enable of Skip in GST Reports.
 5. The tax type of the tax account tagged in the sale type or tax bill sundry. It should be correct.