Frequently Asked Questions

To check if all sales and purchase entries are appearing correctly in GST return in BUSY, You need to follow these steps:
 Step 1: Compare your Sale Register, Purchase Register, etc. for the required period with your GST returns. You can generate these reports from the Display menu in BUSY.
 Step 2: Check the GST Audit report from the GST Reports menu and click on Reconcile Accounts & GST. This will help you to identify any mismatch between your accounts and GST data.
 Step 3: If you find any entry in that report, it means that there is some discrepancy in the voucher’s taxable or tax amount. You need to correct these entries by editing the vouchers

Steps to troubleshoot errors which are showing while uploading GSTR1 data on gst portal
 Step 1:Go to administration menu and select configuration option.
 Step 2:In configuration option select feature and option and click on GST/VAT.
 Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
 Step 4:After that login your GST portal and Go to your Return dashboard.
 Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
 Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
 Step 7:Then Click on confirm button to save.

If You are getting an error message When filing GSTR-1 in BUSY follow These Steps: 
 1.Sales Voucher Number cannot be start with zero 
 2.Sales Voucher Number cannot be more than 16 characters 
 3.HSN code should be Numeric and as per Aggregate Anual Turnover. 
 4.If the HSN code belongs to service then in item master you need to select tag category as service gst rate. 
 5.GST number should be Active and correct 
 6.Mention correct state in account masters. 
 7.Check bill sundries accounts taggings. 
 8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

To submit GSTR1 files without any errors, follow these steps:
 1. Open BUSY and go to GST reports.
 2. Select GST returns and choose the GST R1 eReturn option.
 3. Choose the desired file format, such as JSON or plain Excel.
 4. Enter the starting and ending dates for the return period.
 5. Export the file and note the file path.
 7. Proceed with check all possible errors tabs & if clear all error your return 
 8. Click on proceed with Json, CSV etc and generate file.
 9. Log in to the government portal for GST filing.
 10. Upload the GSTR-1 file on the portal.
 11. Review the filing details and submit the return.

To download and match your quarterly ITC tagging data in BUSY, you can follow these steps:
 Step 1. Go to the Monthly ITC Tagging section in BUSY.
 Step 2. Select the option for quarterly ITC tagging.
 Step 3. Specify the relevant period for which you want to download and match the data.
 Step 4. Download the ITC tagging data for the specified quarter.
 Step 5. Compare the downloaded data with your books of accounts to ensure accuracy and match the ITC claims.
 Step 6. Make any necessary adjustments or corrections in BUSY based on the comparison.
 Step 7. Reconcile the ITC claims made in the quarterly ITC tagging data with your GST returns to ensure consistency..

BUSY allows you to generate GST returns that can be uploaded on the GST portal. Some of the returns you can generate from BUSY are GSTR-1, GSTR-3B, GSTR ITC-04, etc. You can also generate the refund statement return from BUSY by following these steps:
 Step 1: Go to Display menu and select GST Reports.
 Step 2: Choose GST Return and then Refund Statement eReturn.
 Step 3: Choose the return type such as Refund S01A, S04, etc.
 Step 4: Select the format from JSON, As per Govt. Template or Plain Excel.
 Step 5: Enter the date range and can generate the return.
 You can also consult with your CA or Accountant for any refund claim from portal.

The offline tool option in BUSY is used for generating Gtsr1 through csv it is useful in finding out error also if you are facing issue with while filing gstr1 in json Directly on portal further find out the steps to generate gstr1 through csv 
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then select GSTR1 eReturn.
 Step 3: Select CSV file then enter period and generate it.
 Step 4: Now, open the GST offline tool and enter the details such as GSTIN, Financial Year, Tax period, etc.
 Step 5: Import CSV files section wise and can generate GSTR1 JSON which can be upload to GST Portal.

These could be the reason for mismatched values in GSTR-1. 
 1. Invalid tax rate or tax amount in vouchers. 
 2. Wrong voucher date. 
 3. Amount is not updated in gst reports or gstr-1. 
 4. Wrong ITC tagging. 
 You can follow the steps to correct the mismatched values in GSTR-1. 
 Step 1. Check Invalid tax rate or tax amount in vouchers and correct it. 
 Step 2. Correct Wrong voucher date. 
 Step 3. You can run update voucher gst summary in house keeping menu to update balance in gstr-1 
 Step 4. If you are using ITC tagging so have to check the itc tagging report in gst misc. utility.

To optimize BUSY for GST filing and compliance, you need to check these steps:
Step 1: Ensure that your BUSY is updated with the latest version. To check if any update is available click on Check BUSY Updates from Company or Help menu.
Step 2: Use GST Reconciliation feature to calculate accurate Input Tax Credit (ITC) before generating the return.
Step 3: Match your sales data with GSTR1. You can use the GST Audit reports under GST reports.
Step 4: Validate all the HSN codes entered in BUSY.
Step 5: Validate your parties GST numbers entered in BUSY.
Step 6: Make sure GST portal username is mentioned in BUSY to direct update GSTR1 on portal and download GST return data for reconciliation.

If you are want to generate GSTR1 in BUSY then please follow the below steps :
 Step 1: Open company in BUSY 
 Step 2: Go to Display Menu 
 Step 3: Click on Gst reports 
 Step 4: Then Click on Gst Returns
 Step 5: Then click on the second panel of the report i.e GST E-Return
 Step 6: Then click on GSTR1 E-Return option 
 Step 7: You will get 5 option to generate E-Return i.e direct upload, Json, Csv, Govt. Template and Plain Excel
 Step 8: Select a specific method for generating the return
 Step 9: Check if any error then resolved it 
 Step 10: Then Proceed to generate the return.