Frequently Asked Questions

To resolve the discrepancy between the tax amounts shown in the software and the physical bill, you can try the following steps:
 
 Step 1 : Double-check the tax rates and calculations in the software to ensure they are accurate.
 Step 2 : Verify that the tax settings in the software match the tax regulations and requirements for your region.
 Step 3 : Compare the line items and amounts on the physical bill with the corresponding entries in the software to identify any discrepancies.
 Step 4 : If you find any errors or differences, correct them in the software by adjusting the tax amounts or updating the invoice details.

To resolve the error while filing your GSTR return, you can try the following steps: 
 Step1 : Read the error message carefully to understand the specific issue. 
 Step2 : Double-check the data you have entered, including invoice details, 
 Step4 : tax calculations of items had to been correct 
 Step5 : item HSN code is valid and HSN code number format correctly enter as turnover. 
 Step6 : supplier GST no is correct other relevant information. 
 Step7 : Use the offline tools or portal to generate error reports, which will provide more specific information about the errors. Or Try direct upload it specific the error

The state code is assigned to the state master, which can be selected in the party master or in the billing shipping details while creating an invoice. 
 If the transactions for a particular state code are not appearing in the GSTR-1 return, you need to follow these steps:
 Step 1: Verify the parties for that state and make sure that they have the correct dealer type, either registered or unregistered.
 Step 2: Open the vouchers for those parties and make sure that they have the correct sale type and tax rate applied to them.
 Step 3: Save the invoices again and check if the issue is resolved or not.

If you are not recieve an OTP from portal through BUSY Accounitng Software you can follow these steps: 
 Step 1:First you have to Go to Administration menu 
 Step 2:click configuration 
 Step 3:click Features and option 
 Step 4:click GST/VAT tab 
 Step 5:Please re-enter the Gst Portal username you have mentioned for and save it. 
 If its still same issue then 
 1.you will have to login your gst portal, 
 2.click the profile icon, 
 3.click manage api access, 
 4.give access for 30 days valid and confirm, 
 there after you can check again to download from BUSY make sure you will recieve otp.

For Resolving Mismatches between BUSY summary from the GSTR amount showing on site you 
 can use the G.S.T Reconciliation option that is available in BUSY.
 To go into the GST Reconciliation option follow the following steps:-
 Step 1: Go Transaction Menu
 Step 2: Click on GST Miscellaneous Utility
 Step 3: Download Json data for that relevant report i.e GSTR1,GSTR3B GSTR2B or 2A
 (Before Downloading Define GST Portal User name in the GST/VAT Tab and enable API Access 
 from the GST Site).
 Step 4: Then click on the GST Reconciliation option for Reconciling the Data (i.e. JSON and BUSY data) 
 Mismatch entries will show in Red color.

If you have entered incorrect value in BUSY, then you need to check or modify the data manually.
 To generate GSTR 1 in plain excel in BUSY , you can follow these steps:
 Step 1: Go to Display and then click on GST report option
 Step 2: Select the GST return tab and click on GSTR1 e Return
 Step 3: Select format as per plain excel and then mention date range, return file path and press on OK tab.
 Step 4: Afterward, a window will appear for check possible erros for HSN summary , document summary and transaction . 
 Step 5: At last , proceed to generate GSTR1.

If You to avoid GST mismatch while filing returns in BUSY Follow below steps: 
 1.Update Your BUSY to the latest version. 
 1.Check all the options of configuration. 
 2.Select the latest rule for filling GST e return. 
 3.Dont remove the special character which is pre defined. 
 4.Check all possible error before uploading GSTR E return like, error in transaction summary,HSN summary, document summary. 
 5.Exclude BUSY in your antivirus. 
 6.Define fresh folder path for File generation. 
 7.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

You should follow below steps to correct erros in entries and successfully generate GST files in BUSY: 
 Step 1: Update BUSY with latest release. 
 Step 2: Check account Grouping. 
 Step 3: Check invoice number ,invoice amount and relevant sale/purchase type. 
 Step 4: Validate party GSTIN. 
 Step 5: Validate item HSN code, if there is any duplicacy in HSN code define the description of particular HSN code through GST misc. utlites under transation option. 
 Step 6: Also check HSN code belongs to relevant type as Goods/Service. 
 For further can call us on our 24*7 support helpline no.8282828282 or can mail us on support@busy.in

Please elloborate more about which gst report you wants to generate in BUSY.Further,you can follow these to generate gst returns from BUSY
 Step 1 Go to display
 Step 2 Go to gst reports
 Step 3 Then go to gst returns
 Step 4 Now select gst e returns option for which you wants to generate like gstr1,gstr3b etc.
 Step 5 While selecting gstr e return , select option like direct upload,json,excel or goverment template etc.and proceed to generate
 Step 6 Now select return period and other required options 
 Step 7 Now check possible errors and then proceed to generate report and then check same after uplaoding it on portal

To generate various GST summary reports in BUSY, you can follow these steps:
 1. Open the software and go to display section.
 2. Under display menu select GST reports and click on GST summay.
 3. Select the specific report you want to generate in GST summary reports. 
 4. Choose the desired date range for the report.
 5. Click on the ok button to generate the report.
 6. The report will be displayed on the screen or downloaded in a specific format, such as Excel or PDF by clicking on the option mentioned in top right corner. 
 7. You can save or print the report as needed.