Frequently Asked Questions

From BUSY you can file return self and it is very easy to file return from BUSY for file return from BUSY please follow these steps: 
 1. Go in Display then go in Gst Report 
 2. Then Go in Gst Return then go in gstr e-return 
 3. Then select type of return like json ,direct upload,govt template and csv 
 4. Then mention date range and check error and generate file like json 
 5. Open Gst portal and upload json file 
 Note- Direct upload and json format not available in basic model 
 Note - Direct upload only available in Gstr 1 e-return

Yes, we can help you to change the purchase type for a voucher in BUSY to exclude it from GST return. To do this can follow these steps:
 Step 1: First you need to create a new Purchase Type by going to Administration menu and click on Masters.
 Step 2: Select Purchase Type and click on Add.
 Step 3: Enter the necessary details such name, region, etc and set Y on Skip in GST Reports.
 Step 4: Now, open the voucher and change purchase type and select the new one.
 The voucher will exclude the vouche from the GST reports.
 Note: Take latest backup before making any changes.

Follow below steps to correct the error in document numbering that is causing the GST portal to reject your invoices:
 Step 1: Your voucher number should not be more than 16 characters as portal does not accept invoices with voucher numbers longer than 16 digits.
 Step 2: Special character should not be mention in voucher number
 Step 3: Voucher number should not start with 0 as portal does not accept 0 as the starting number of invoice.
 Step 4: Voucher number should not be repeat during that GST filling period.
 Step 5: Voucher number should not be blank as portal does not accept invoices with blank voucher numbering.

If you want to update all HSN codes in advance before generating GSTR1 to avoid any issues with BUSY, you can follow the steps below:
Step 1: Go to the Transaction menu.
Step 2: Click on GST Miscellaneous Utilities.
Step 3: Click on the Validate HSN online option, then click on Multiple HSN.
Step 4: Click on the Load data option, all items will appear in the window. Now click on the Select all option and then click on the Validate online option.
This will allow you to check the status of your HSN code, whether it is valid or invalid. If it is invalid, you can correct it from the item master.

The GST Offline Tool is a software application that allows you to prepare your GST returns offline without connecting to the internet. You can use the tool to enter details of your transactions, generate JSON files, and upload them to the GST portal. You can also download JSON files from the portal and view them in the tool. The tool has various features such as error detection, auto-population, summary reports, and help videos.
 From BUSY you can export CSV files of GSTR1 and import in GST Offline Tool to prepare the return. For more clarification about the tool you may need to consult with your CA or Accountant.

To use the offline tool to generate GST return filing error reports follow below steps:
 Step 1: Go on GST portal.
 Step 2: Click on download section.
 Step 3: Select offline tools.
 Step 4: Then go in returns offline tool.
 Step 5: Download latest return tool version.
 Step 6: As download error report through GST portal which showing while filling GSTR return.
 Step 7: Install the offline tool setup.
 Step 8: Open it and select option for open downloaded error file from GST portal.
 Step 9: Choose file to upload select file and open it.
 Step 10: Find the error correct it in BUSY then re upload.

If you are unable to generate returns then follow the given steps :
Step 1: Go to Administration menu
Step 2: Click on Configuration option 
Step 3: Then click on Feature and option 
Step 4: Then click on GST/VAT feature 
Step 5: Make sure to mention gst no. in the given field of GSTIN 
Step 6: Then make sure to mention Gst portal username in the given option 
Step 7: After that, when generating return, make sure to check possible errors if any then resolved it 
Step 8: If still unable to generate return then you can download gstr offline tool from gst website and check the possible errors

Yes, MS office version 10 or above is required to generate GSTR1 file in BUSY.
 To generate GSTR 1 in plain excel in BUSY, you can follow these steps:
 Step 1: Go to Display and then click on GST report option
 Step 2: Select the GST return tab and click on GSTR1 e Return
 Step 3: Select format as per plain excel and then mention date range, return file path and press on OK tab.
 Step 4: Afterward, a window will appear for check possible erros for HSN summary , document summary and transaction .
 Step 5: At last , proceed to generate GSTR1 after rectify error.

To review verify and do the final filing of gstr 1 on portal 
 You have to contact to gst portal support or you may concern with your CA or
 tax proffessional as its not part of BUSY.
 If you wany to check your return filing status on gst portal you have to 
 contact your tax proffessional but if you want to check return filing status in BUSY 
 You can follow below steps:
 Step 1: go to transaction 
 Step 2: Then click on gst misc. utilities
 Step 3: Then you can click on check party return filing status option and check the status

If the GST offline utility is not working properly and crashes frequently, you can try the following steps to fix the issue:
 1. Ensure that you have the latest version of the GST offline utility installed.
 2. Check if your computer meets the system requirements for running the utility.
 3. Restart your computer and try running the utility again.
 4. If the issue persists, try reinstalling the GST offline utility.
 5. Make sure that you have a stable internet connection while using the utility.
 6. If none of the above steps work, you can contact the customer support team for further assistance in resolving the issue.