Frequently Asked Questions

To use the offline tool to generate GST return filing error reports follow below steps:
 Step 1: Go on GST portal.
 Step 2: Click on download section.
 Step 3: Select offline tools.
 Step 4: Then go in returns offline tool.
 Step 5: Download latest return tool version.
 Step 6: As download error report through GST portal which showing while filling GSTR return.
 Step 7: Install the offline tool setup.
 Step 8: Open it and select option for open downloaded error file from GST portal.
 Step 9: Choose file to upload select file and open it.
 Step 10: Find the error correct it in BUSY then re upload.

If you are unable to generate returns then follow the given steps :
Step 1: Go to Administration menu
Step 2: Click on Configuration option 
Step 3: Then click on Feature and option 
Step 4: Then click on GST/VAT feature 
Step 5: Make sure to mention gst no. in the given field of GSTIN 
Step 6: Then make sure to mention Gst portal username in the given option 
Step 7: After that, when generating return, make sure to check possible errors if any then resolved it 
Step 8: If still unable to generate return then you can download gstr offline tool from gst website and check the possible errors

To upload your gst return to government portal you can follow below steps:
Step 1: Open your company in BUSY.
Step 2: Go to gst reports.
Step 3: Then click on Gst return 
Step 4: Then click on Gst E-return
Step 5: Then You can export Csv,json or excel files or government template to export the return from BUSY and then you can file your gst return from portal
Step 6: If you want to upload directly you can do direct upload as well but make sure gst number and gst portal username should be mentioned in Gst/vat configuration
Note: direct upload of gst e-return will only work in case of gstr1

For filing GSTR3B, you need to maintain books of accounts or entries in BUSY then you can file gst return and here are the steps :
 Step 1: Go to Display menu 
 Step 2: Click on Gst report option 
 Step 3: Then click on Gst return
 Step 4: Then click on GSTR3B e-return option
 Step 5: Then select the approriate method as JSON, Plain excel, or CSV 
 Step 6: Then specify date range and click on OK button 
 Step 7: Then check possible error if any the resolved it 
 Step 8: Then proceed to generate return and uploaded on portal

Here are the steps for direct upload Gst Return from BUSY to gst portal:
Note : Make sure GSTIN no. and GST portal user name is mentioned in GST/VAT feature in BUSY 
Step 1: Go to Display Menu 
Step 2: Click on Gst Reports 
Step 3: Then click on Gst return 
Step 4: Then go to gst e-return section 
Step 5: Click on GSTR1 e-return and select Direct upload method
Step 6: Then specify correct date range and check all the errors if any and resolved it 
Step 7: Then click on Ok button and mention OTP i.e recieved on your registered mobile no. and uploaded the return

If You Want GST returns like GSTR-1, GSTR-3B in BUSY Follow These Steps : 
 1.Go to Display Then click on GST report 
 2.Select GST return option Then Click on GSTR-1 eReturn Or GSTR-3B eReturn. 
 3.You Can Uplod/Download GSTR-1 eReturn in the Following option Direct Upload, JSON , CSV , Government Template,Plain Excel 
 4.Then Select Date Range & Give the folder Path & download. 
 5.You Can Uplod/Download GSTR-3B eReturn in JSON, Government Template,Plain Excel. 
 6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

There are Options to generate all returns are provided in the BUSY Accounitng Software, you can follow these steps:
 Step 1:Go to Display menu,
 Step 2:Select GST Reports,
 Step 3:select GST Returns,
 Step 4:Here,you will find all the options to generate returns,GSTR1,GSTR2,GSTR3B,GSTR ITC-4,GSTR-6,GSTR-9(ANNUAL RETURN),All these reports are for viewing purposes,you can check your data in this reports.
 Step 5:The report displayed in the section below is for generating returns,there is a returns to generate GSTR1-e-RETURN,GSTR2 e-RETURN,GSTR3B e-RETURN,ITC-04 e-RETURN, GSTR6 e-RETURN,
 Step 6:You can generate file through JSON, As per government template,CSV and plain excel but only the Gstr1 return can also upload as direct from BUSY.

If you want to get section wise split data for GSTR 1 From BUSY then please follow the given steps
 Step 1: Go to Display then GST reports
 Step 2: Then GST returns then GSTR 1 here you can see report section wise. 
 Step 3: Additionally if you wish to export the data splited by section to Excel 
 you will need to select GSTR-1 e-return
 Step 4: Then use CSV for upload. then you will get excel section wise. 
 If Still having any issue then you can contact us on our centralized help line number i.e 8282828282 or mail
 at support@busy.in

To maintain and track invoices, you can add vouchers from transaction and see list of all invoices. To see list you can go to transaction then select desired voucher and click on list you can also check in display option for different report options.
 Purchase order does not reflect in any GST return , to see purchase order report go to display and selcet order processing then see report. 
 If your business type is regular then you have to file GSTR 1, GSTR 3B and GSTR 9 and if composition dealer then GSTR 4 . 
 For futher clarification please contact your CA .

Yes there are common errors or issues while uploading GSTR 1 from BUSY
 1. Wrong GSTIN error.
 2. GSTIN structure error if wrong type of dealer tagged in party master.
 3. Voucher number duplication and voucher number structure error.
 4. Blank HSN item found and some of the 
 Further if you need any documentation or guide for filing GST returns then please
 follow the given steps
 Step 1: Go to Help menu then select user's manual. then it will take 
 you to download and download it.
 Step 2: In this user manual you can see the guidance regarding gst return.