Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I re-generate and re-upload the corrected JSON file on the portal?

To regenerate Json file in BUSY you can follow the below steps:
 Step 1: Go to display then GST reports and click on GST returns 
 Step 2: If you are uploading GSTR 1 select GSTR 1 option and select date range then open report 
 Step 3: Then check all section on etering in section and description of invalid data will be shown after correcting them 
 Step 4: Go to GSTR1 ereturn option and select json then mention path and generate file 
 Step 5: Then go to portal ad upload the regenerated file

why json file is not uploading after clear all possible errors?

here are some ways to check errors in uploading GST Return:
 1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed.
 2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1.
 3: The user can check through offline tools of return after downloading the error file from the portal.

How do I ensure proper data entry validation before generating GSTR-?

Here are some steps to help you validate your data effectively:
 Step 1: Double-check all transaction data entered into your software. Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
 Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
 Step 4: link your sales and purchase data directly with e-invoicing systems.
 Step 5: Compare the data in your GSTR-1 with your ledger accounts
 Step 6: Consult with a tax professional or CA who can provide guidance and validate your data.

What should I do if I'm getting an error when using old templates in the new BUSY update?

If you are getting an error when using old templates in the new BUSY update, you should try downloading and using the latest version of the templates. For downloading the latest version of government template need to follow given steps.
 Step 1: Open your browser and search for gst.gov.in.
 Step 2: Go to download section and select offline tools option.
 Step 3: Then click on return offline tool and now you can see the offline tools version.
 Step 4: Now after downloading the latest version of offline tools check with generate GSTR1 or GSTR3B return again.

Why is only the taxable value getting reflected in the GST return form generated through BUSY?

Because you have created GSTR file by enable the option "Treat taxable amount and tax amount as invoice value".
 Create GST file again:
 : As go in display section
 : Select GST return
 : Click on relevant GST E return.i.g.GSTR1,GSTR 2 
 : Define the return period.
 : In given configuration disable "Treat taxable amount and tax amount as invoice value".
 : Check all possible error.
 : Proceed and check.
 If Still the issue persists, contact to our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance you can also aail us on Support@busy.in

My purchase return is not reflecting in the GSTR Report in BUSY. What should I do?

The purchase return is not showing up in the GSTR2 report in the BUSY for the following reasons:
 Step 1: You may have incorrectly selected the G.S.T Nature as a Debit Note issued against sale under Dr. Note (w/o items) or entered a Credit Note issued against sale as GST NATURE under Cr. Note(w/o items) voucher.
 To correct this, follow the steps given below:
 Step 1: Either select Cr. Note Received against purchase under the Dr. Note (w/o items) voucher or select Dr. Note received against purchase under the Cr. Note (w/o items) voucher.

Which invoices belongs to credit/debit notes to be reflected in tables B, C and B?

The types of credit debit notes that get reflected in table 4B, 4C and 9B are as follows:
 Table 4B: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons without linking to original invoice1.
 Table 4C: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons with linking to original invoice.
 Table 9b - Credit/Debit Notes Registered displays debit credit notes, sales return and advance amount refunded to registered dealer Debit Credit note and also sale return and advance amount refunded against B2B transaction will be included in the section.

How do I properly transfer input to output in BUSY to get my B updated?

To adjust the input and output gst to get GSTR 3b updated, follow these steps:
Step 1: Go to Display section then click on GST summaries option.
Step 2: Now choose GST summary then specify data range and open the report
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
Step 4: After making all the required entries, Your GST credit balance will be adjusted.

Can I view the generated GST return file in BUSY before uploading it to the portal?How do I get HSN code details when downloading GSTR returns in Excel from BUSY?

Yes, you can view the GST return report in BUSY before you generate the GST return file from it.
 To generate the excel of GSTR1 to get HSN code details from BUSY, you need to follow these steps:
 Step 1: Go to display menu and select GST reports option. 
 Step 2: Then select GST Returns option.
 Step 3: Choose GSTR1 eReturn and select format plain excel.
 Step 4: Then specify the period and check possible errors in the specified period.
 Step 5: Now, click on proceed plain excel and report will show sheet of HSN Summary.

Do I need to have more than digit HSN code when creating invoices in BUSY if my turnover is over CR?

The requirement for a 4 digit or 6 digit HSN code depends on the annual turnover and the type of goods or services being supplied.
1.4 Digit HSN Code: For businesses with a turnover up to INR 5 crores, 4 digit HSN code might be sufficient. This is applicable for both goods and services.
2.6 Digit HSN Code: If the turnover exceeds the prescribed limit, businesses may be required to provide a 6-digit HSN code for goods and SAC for services.
Furthermore, you can seek guidance from a tax professional or a chartered accountant regarding the applicability of HSN codes.