Frequently Asked Questions

If you want to reflect tax paid on income received entry in GSTR3B, you need to follow these steps:
Step 1: First you need to create an account under the group of Income (Indirect) then create an Item of income and tag that account under the sales account.
Step 2: Add sales voucher from the transactions menu with that item and apply tax.
Step 3: Now, the tax will be shown in the GSTR3B under the outward supplies section.

Different validation errors that can occur while filing returns in BUSY include errors related to voucher numbers, date validations, GST rates, and JSON file validation. 
 To fix these errors, you can correct the voucher numbers, update entries, perform date validations, ensure correct GST rates are applied, and resolve any issues with the JSON file. 
 It is important to carefully review the error messages and follow the instructions provided to resolve the specific validation errors.

To get the GST returns in the government specified format/template in BUSY, you can download the latest government GST return templates from the GST portal. Once downloaded, you need to extract the templates and copy them to the BUSY in template folder path. Make sure to rename the templates properly and match the template version with BUSY's version. After this, BUSY will process the government templates to generate the GST returns in the government specified format/template.

Offline tool is a government tool to upload gst returns on portal 
 If you want to use it to analyze the error in GSTR1 you have to import the 
 gst return file there if you are uploading csv files you can view error there 
 and if you have already uploaded the json file on portal you have to download error file and import in offline tool then error will be visible to you

The reasons why your HSN summary is not showing up after uploading the GSTR1 on the portal are:
 1. You have set the option Skip HSN Summary to Y when you generated or uploaded the GSTR1 from BUSY.
 2. You are using any older version of BUSY then might be GSTR1 return template is outdated as per the portal.
 3. The minimum HSN code lenght is match according to your turnover as per the GST compliances.

To specify the path to generate JSON file for returns from BUSY, you need to follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
 Step 3: Choose the report format as JSON.
 Step 4: Now enter the period and can specify the path.
 Step 5: Press Ok to generate the JSON.

The reasons why your HSN summary is not showing up after uploading the GSTR1 on the portal are:
 1. You have set the option Skip HSN Summary to Y when you generated or uploaded the GSTR1 from BUSY.
 2. You are using any older version of BUSY then might be GSTR1 return template is outdated as per the portal.
 3. The minimum HSN code lenght is match according to your turnover as per the GST compliances.

To generate JSON file to file quaterly GST return from BUSY, you need to follow these steps:
 Step 1: Go to the Display menu and select GST Reports.
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
 Step 3: Choose the report format you want to generate as JSON.
 Step 4: Now enter the period and can generate JSON file of the selected return.

if the upload is urgent but not working then follow these steps 
1. go to the GST reports under display menu
2. open GST return tab
3. then click on GSTR 1 E-return
4. select JSON instead of direct upload
5. mentioned date range and other relevant options then proceed 
6. check possible error screen appeared verify all the details then generate JSON file.
7. after that login with your GST portal and upload JSON file on portal for return filing.

If you are facing a data upload issue from Mobile Apa See the following steps to resolve the issue:
Step 1: Check your BUSY Letest Release and update BUSY
Step 2: Check your system's antivirus and firewall as well as internet connectivity.
Step 3: Log in to the company and go to Administration.
Step 4: Click on Data Export Import, then click Cloud Sys.
Step 5: Click on Bulk Upload Data. Once upload data is checked, the issue will be solved.