Frequently Asked
Questions

Q: What steps should I follow to cross-verify voucher entries with books for GSTR- filing?

To cross-verify voucher entries in BUSY for GSTR-1 filing, you can follow these steps: Step 1: Check the GSTR1 report in BUSY and verify the data. You should press enter on each section to confirm the data displayed within it. Step 2: Any rows highlighted in red are considered invalid and may generate an error during the uploading process. Step 3: Alternatively, you can check error reports before generating the GSTR1 return from BUSY.

Q: I want to unregister from GST. How can I do this through BUSY?

There is no such option to unregister GSTIN from BUSY need to apply on GST portal for that but if you want to remove GSTIN from BUSY can do it by following below given steps. Step 1: Go to administration menu and select configuration from it. Step 2 In configuration select feature and option then click on GST/VAT tab. Step 3 In GST/VAT window search for GSTIN field remove GSTIN no and save it.

Q: How can I troubleshoot errors in my GST return filing using BUSY?

To troubleshoot errors in GST filing ereturn from BUSY, Pls Follow the Below Steps : Step 1: Make sure that the HSN Code has been properly updated in the Item masters. Step 2: UQC Code should be updated in the Unit. Step 3: Voucher number should be 16 characters only with inclusive of - or / only. Step 4: Tax rate should be properly updated in the item master and charge during the voucher entry.

Q: How to manage or enable GST API Access on GST Portal?

To manage or enable GST API access in your profile.follow the following steps:Step 1: Log in to the GST portal and navigate to the ‘My profile’ section. Step 2: Under the quick-links panel, select ‘Manage API access’. Step 3: Click ‘Yes’. Step 4: Duration dropdown will be displayed. Select the desired duration and click confirm. Step 5: A taxpayer can keep the API session active for a minimum of six hours and a maximum of up to 30 days.

Q: What steps diagnose and troubleshoot GST return filing errors in BUSY?

To troubleshoot errors in GST filing ereturn from BUSY, Pls Follow the Below Steps : Step 1: Make sure that the HSN Code has been properly updated in the Item masters. Step 2: UQC Code should be updated in the Unit. Step 3: Voucher number should be 16 characters only with inclusive of - or / only. Step 4: Tax rate should be properly updated in the item master and charge during the voucher entry.

Q: GSTR1 template file not found error showing what to do?

If the GSTR1 template file is not found and an error is showing, you need to follow the below steps: Step 1: Open the browser, visit the gst.gov.in site, then click on Download. Step 2: then select the offline tools, then click on the Returns Offline tool. Step 3: then click on the download GSTR-1 and GSTR-2 options to download the template file after downloading. Step 4: You need to rename the template from 2.0 to 1.9 for GSTR-1.

Q: Unable to find GSTR-4 Return in the display menu.

GSTR-4 is a GST Return that has to be filed by a composition dealer. A taxpayer opting for the Composition Scheme is required to file GSTR-4. If Unable to find GSTR-4 Return in the display menu follow the below steps: Step 1:- Check whether Type of dealer should be composition. Go to Administration → Features / options → GST/VAT and select the type of dealer as composition. Step 2:- Display→GST Reports→GST Returns→GSTR-4 (Quarterly Return) and GSTR-4 (Annual Return).

Q: How can i generate GSTR1 in json from BUSY?

For generating GSTR1 in json from BUSY, follow below steps: Step 1: Go to display menu and then submenu gst reports Step 2: Then choose gst returns option and then select GSTR1 e return Step 3: After that click on json option and Specify date range and other feature as per your requirement Step 4: Afterward specify eReturn file path then click on ok option Step 5: Now check the possible errors and proceed to generate return.

Q: How can I upload GST returns from BUSY?

If you want to upload GST returns from BUSY please follow these steps: Step 1: Go to display menu then click on GST reports. Step 2: After that you can click on GST returns Step 3: Then you can click on various e returns such as GSTR 1 E return, GSTR 3B E return Step 4: Afterwards you can do the direct upload and export the return files in various formats such as JSON,government template,CSV and plain excel

Q: Is there any alternative method for filing GST returns if the software is not working properly?What is the process to link my bank account with BUSY for auto bank feeds?

If the software is not working properly then you can generate the GST return from offline tool and other related applications, further you can also consult with your CA of Accountat. Currently, BUSY does not have any default option to link your Bank account for auto feed. However, you can contact your authorized channel partner and ask them for a customized solution. They will be able to assist you with your specific needs and preferences.

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What steps should I follow to cross-verify voucher entries with books for GSTR- filing?

To cross-verify voucher entries in BUSY for GSTR-1 filing, you can follow these steps:
 Step 1: Check the GSTR1 report in BUSY and verify the data. You should press enter on each section to confirm the data displayed within it. 
 Step 2: Any rows highlighted in red are considered invalid and may generate an error during the uploading process.
 Step 3: Alternatively, you can check error reports before generating the GSTR1 return from BUSY.

I want to unregister from GST. How can I do this through BUSY?

There is no such option to unregister GSTIN from BUSY need to apply on GST portal for that but if you want to remove GSTIN from BUSY can do it by following below given steps.
 Step 1: Go to administration menu and select configuration from it.
 Step 2 In configuration select feature and option then click on GST/VAT tab.
 Step 3 In GST/VAT window search for GSTIN field remove GSTIN no and save it.

How can I troubleshoot errors in my GST return filing using BUSY?

To troubleshoot errors in GST filing ereturn from BUSY, Pls Follow the Below Steps :
 Step 1: Make sure that the HSN Code has been properly updated in the Item masters.
 Step 2: UQC Code should be updated in the Unit.
 Step 3: Voucher number should be 16 characters only with inclusive of - or / only.
 Step 4: Tax rate should be properly updated in the item master and charge during the voucher entry.

How to manage or enable GST API Access on GST Portal?

To manage or enable GST API access in your profile.follow the following steps:Step 1: Log in to the GST portal and navigate to the ‘My profile’ section.
Step 2: Under the quick-links panel, select ‘Manage API access’.
Step 3: Click ‘Yes’.
Step 4: Duration dropdown will be displayed. Select the desired duration and click confirm.
Step 5: A taxpayer can keep the API session active for a minimum of six hours and a maximum of up to 30 days.

What steps diagnose and troubleshoot GST return filing errors in BUSY?

To troubleshoot errors in GST filing ereturn from BUSY, Pls Follow the Below Steps :
 Step 1: Make sure that the HSN Code has been properly updated in the Item masters.
 Step 2: UQC Code should be updated in the Unit.
 Step 3: Voucher number should be 16 characters only with inclusive of - or / only.
 Step 4: Tax rate should be properly updated in the item master and charge during the voucher entry.

GSTR1 template file not found error showing what to do?

If the GSTR1 template file is not found and an error is showing, you need to follow the below steps:
Step 1: Open the browser, visit the gst.gov.in site, then click on Download.
Step 2: then select the offline tools, then click on the Returns Offline tool.
Step 3: then click on the download GSTR-1 and GSTR-2 options to download the template file after downloading.
Step 4: You need to rename the template from 2.0 to 1.9 for GSTR-1.

Unable to find GSTR-4 Return in the display menu.

GSTR-4 is a GST Return that has to be filed by a composition dealer. A taxpayer opting for the Composition Scheme is required to file GSTR-4.
If Unable to find GSTR-4 Return in the display menu follow the below steps:
Step 1:- Check whether Type of dealer should be composition. Go to Administration → Features / options → GST/VAT and select the type of dealer as composition.
Step 2:- Display→GST Reports→GST Returns→GSTR-4 (Quarterly Return) and GSTR-4 (Annual Return).

How can i generate GSTR1 in json from BUSY?

For generating GSTR1 in json from BUSY, follow below steps:
Step 1: Go to display menu and then submenu gst reports
Step 2: Then choose gst returns option and  then select GSTR1 e return
Step 3: After that click on json option and Specify date range and other feature as per your requirement 
Step 4: Afterward specify eReturn file path then click on ok option 
Step 5: Now check the possible errors and proceed to generate return.

How can I upload GST returns from BUSY?

If you want to upload GST returns from BUSY please follow these steps:
Step 1: Go to display menu then click on GST reports.
Step 2: After that you can click on GST returns 
Step 3: Then you can click on various e returns such as GSTR 1 E return, GSTR 3B E return
Step 4: Afterwards you can do the direct upload and export the return files in various formats such as JSON,government template,CSV and plain excel

Is there any alternative method for filing GST returns if the software is not working properly?What is the process to link my bank account with BUSY for auto bank feeds?

If the software is not working properly then you can generate the GST return from offline tool and other related applications, further you can also consult with your CA of Accountat.
 Currently, BUSY does not have any default option to link your Bank account for auto feed. However, you can contact your authorized channel partner and ask them for a customized solution. They will be able to assist you with your specific needs and preferences.

Frequently AskedQuestions