Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

What are the system requirements to install the GSTR template?

System Requirement to install the GSTR temp in system : 
To use the tool efficiently, ensure that you have the following installed on your system:
Operating system Windows 7 or above. The tool does not work on Linux and Mac.
Browser: You need one of these browsers installed on your system.
Internet Explorer 10+
Google Chrome 49+
Firefox 45+
Microsoft Excel 2010 & above
Alternatively, for any below version the tool will open in a default browser.

Will re-logging into BUSY fix the highlighting problem?

Re-logging into BUSY will not fix the highlighting problem. Further you can check below mention points.
1. Make sure your have entered the relevant purchase voucher in BUSY.
2. Make sure while reconcile the GSTR data from GST misc. utilities you have selected the corrrect period.
3. Make sure you have mentioned correct GST number of supplier in account master.
4. Make sure your voucher number and date are correctly mentioned in purchase voucher.

What is the process for uploading documents directly?

the process for uploading documents directly is given below 
1. go to the GST reports under display menu
2. open GSTR return
3. then select GSTR1 E-return
4. and select direct upload option
5. mentioned relevant date period and other details as per required
6. click on ok
7. check possible error screen will be appeared
9. check all option Transaction error, HSN summary and Document summary
10. if all detaiuls correct then you can proceed to return filling.

What are the common mistakes to avoid while filing GST returns in BUSY?

Some common mistakes to avoid error while return filling:
Step 1: Make sure to check GSTIN and GST portal user name has been mentioned in the respective field
Step 2: Then check your invoice entry to be all correct in voucher
Step 3: Then check gst audit report in gst report option
Step 4: Then before uploading gst filing return, you need to check error report if any then resolved it
Step 5: Then proceed to upload returns

What are the consequences of excluding a voucher from GST return in BUSY?

Excluding a voucher from GST return in BUSY can have the consequence of the voucher not being reported to the government for GST purposes. This means that the sales or purchases associated with that voucher will not be included in the GST return and may result in inaccurate reporting to the tax authorities. It is important to carefully consider the implications of excluding a voucher from the GST return and consult with a tax professional if needed.

How do i change the wrong hsn code entered in the item master.

To change wrongly entered hsn code in an item master need to follow below given steps.
Step 1:Go to the Administration menu and select masters option.
Step 2:In masters option select item and then select modify option.
Step 3:After that specify the name of the masters and then modify item master window will open.
Step 4:Then navigate to the hsn field and menition the correct hsn code.
Step 5:Click on save button to save the changes.

Why is the tax bill not showing up on my GST Return?

The tax bill is not showing in the GST return of BUSY due to these possible reasons:
1. Might be the sale type is wrong selected in voucher.
2. May be in the sale type and in the item master the option of Skip in GST Reports is Y.
3. Tax is not applied properly and tax type in the tax account is wrongly selected.
4. Might be the tax is not updated properly so resave that voucher again then check.

How can we generate GSTR return in plain excel format from BUSY?

To generate GSTR 2 return plain excel format follow the below steps:
Step 1: Go to display then click on GST report option
Step 2: Then select the Gst return tab and click on GSTR 2 eReturn option
Step 3: Select Report ot be generated for as per Plain excel
Step 4: select the date range ad mention eReturn file path in the bottom
Step 5: click on Ok tab and check return in defined path.

Are there any specific rules regarding HSN codes in the GST portal?

Yes, there are specific rules regarding HSN code on the GST portal. The HSN code lenght you need to enter in BUSY for GST returns is depends on the turnover.
If the annual turnover is up to Rs. 5 crore, the taxpayer must report at least 4 digits of the HSN code.
If the annual turnover is more than Rs. 5 crore, the taxpayer must report at least 6 digits of the HSN code in all invoices.

Any advice on using your software for my business's GST filing?

BUSY simplifies GST filing by offering various features such as generating GST returns, updating business details, reconciling data, and facilitating direct GSTR-1 filing through the government portal. Additionally, the software provides multiple file formats like JSON, CSV, Government template, and Excel for easy data handling. It's recommended to follow the software's step-by-step instructions for efficient filing and reach out to BUSY's customer support for any needed assistance. This ensures a smoother and more accurate GST filing process.