Frequently Asked Questions

After creating json file you have to upload file on gst portal , follow the steps to upload json on portal :
 Step 1: Login to gst portal then go to return dashboard 
 Step 2: Select quater and month to upload return file 
 Step 3: Select GST return option and click on prepare offline 
 Step 4: Click on select file and chhose the jason file then upload

To change the filing frequency from quaterly to monthly in BUSY, You need to follow these steps:
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Here, you can choose the Return Filling Freq. from the dropdown list such as Default / Monthly / Quarterly.
 Note: Please take latest backup of your data before making any changes.

To validate or verify the hsn code for GSTR return upload need to follow below given steps
 Step 1:Go to transactions menu and select GST misc. utilities.
 Step 2:After that select validate hsn online.
 Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
 Step 4:Then click on load data button.
 Step 5:Lastly after loading process complete, click on validate button.

In BUSY software, there is no feature to automatically link sales and purchase registers for GSTR-9 filing on the portal. Further You can check the sales and purchase registers separately by following the steps:
 Step 1: Go to Display then click on GST reports option from it.
 Step 2: Then Select the GST register option 
 Step 3: Now we can check Both sales and purchase register by selecting the report.

To know which file is B2CS and B2CL in csv format you have to follow the steps 
1 Create a folder in desktop then generate the GSTR return file in csv format 
and set the path which you created 
2 After generation of file go to the folder and open 
3 here you will get multiple file section wise in which there will be B2CL and B2CS 
mentioning with the name

To resolve the error while downloading the template, you can try the following points:
 1. Check your internet connection and ensure it is stable.
 2. Clear your browser cache and cookies.
 3. Disable any browser extensions or plugins that may be interfering with the download.
 4. Try downloading the template using a different browser.
 5. If still same problem then try after some time or try downloading in other pc.

You might various scenarios where you need to identify mismatches in data between different parties, and for that, you would have to check specific details in a bill. This would involve verifying the date, cross- checking the values, and confirming the month in which a party submitted the bill.
 You will need to specify what is mismatching,and then you can make a call on support 24*7helpline number i.e. 8282828282 or 011-40964096.

Here are the steps to be checked if any error show while generating in BUSY 
 Note : Make sure that BUSY is updated with current version and Release
 Step 1: Make sure gst portal user name is correct in BUSY
 Step 2: Make sure specify date range is correct while generating e-return 
 Step 3: Make sure all error have to be resolved then proceed for generating e-return

1: Kindly tell us the error which you received while filling gstr1 so that we can guide you accordingly 
 2: or you can also proceed with direct upload If party/customer have standard / enterprise edition because through direct upload we can found the actual error so that we can fix that
 3: Check your hsn code length. make sure that your all hsn code lengh entered according to your turnover

These are the return forms can be filed offline through the BUSY : 
 In case of Regular 
 1. GSTR 1 E-return 
 2. GSTR 3B E-return 
 3. GSTR ITC 04 E-return 
 4. GSTR 6 E-return 
 5. Refund Statement E-return 
 6. Purchase Register for offline reconciliation 
 In case of Composition : 
 1. GSTR 4 E-return Quaterly Return 
 2. GSTR 4 E-return Annual Return