Frequently Asked Questions

If after uploading GSTR1 json to portal showing error then follow the steps 
1 click to download the error report 
2 download Gst offline tool from gst portal 
3 install gst offline tool and open
4 click on open error report and choose the error file in json downloaded from portal
5 find the error details and modiFinancial Year the same in BUSY 
6 then again generate JSON file and upload to portal

To validate or verify the hsn code for GSTR return upload need to follow below given steps
 Step 1:Go to transactions menu and select GST misc. utilities.
 Step 2:After that select validate hsn online.
 Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
 Step 4:Then click on load data button.
 Step 5:Lastly after loading process complete, click on validate button.

If your GSTR-1 file shows an incorrect turnover amount and you need to modify or correct it before filing, follow these steps:
 Step 1; Log in to the GST portal using your credentials
 Step 2: Navigate to the Services tab, and under the Returns menu, select Returns Dashboard.
 Step 3: Select the Applicable Tax Period
 Step 4: Click on the Amend button to make corrections.
 Step 5: Modify Turnover Details.

To check GST returns in BUSY, follow these steps:
 Step 1: Open your company and go to Display menu.
 Step 2: Select GST Reports and click on GST Returns.
 Step 3: Select your return type which you want to check such as GSTR1, GSTR2, GSTR3B, etc.
 Step 4: Enter the date range and can check your data.
 Step 5: In returns you can also check your credit / debit notes.

If BUSY is calculating the wrong GST amount compared to the GST portal please follow these steps to address the issue.
 Step 1. Review the GST Report in a shorter date range to identify the exact date where the calculation issue occurred.
 Step 2. Once you have identified the problematic date locate the voucher associated with the calculation issue. 
 Step 3. Then Modify the voucher to rectify the error.

To download GSTR eReturns from june in plain excel from BUSY, you need to follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
 Step 3: Select the Report to be generated as Plain Excel.
 Step 4: Enter the period and can generate the selected return.

If you want to check if tax has been paid after filing GSTR then please follow the given
 Steps 
 Step 1: Go to display menu then then gst report.
 Step 2: Then gst reports then gst summaries for the particular month.
 Step 3: Then check in the payment column if you finds any figure in that column then it is
 means that you have posted the payment voucher.

To validate the hsn code in bulk need to follow below given steps:
 Step 1:Go to transaction menu and select gst misc. utilites option.
 Step 2:Then select validate hsn online option from it.
 Step 3:After that validate hsn window will open you can select multiple GSTIN option.
 Step 4:In the top right hand side window you will find load data option. 
 Step 5:Lastly click on validate online button.

When uploading data for GSTR1 directly from BUSY , you have to check the options mention below:
 Step 1: In gst configuation of BUSY GST portal user name should be mentioned .
 Step 2: Go to portal and check API access should be enabled for receiving OTP 
 Step 3: While select direct upload window will appear fro OTP mention then OPT received in registered number or mail id.

To generate and upload GST returns from BUSY, you need to enter your GST number and GST portal username in BUSY. You can do this by following these steps:
 Step 1: Go to Administration menu and click on Configuration.
 Step 2: Select Features / Options and click on GST / VAT.
 Step 3: Here, you can mention your GST no. in the GSTIN field and GST Portal Username and save.