Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

How do I check which HSN codes have issues before uploading GSTR- data on BUSY?

To validate or verify the hsn code for GSTR return upload need to follow below given steps
Step 1:Go to transactions menu and select GST misc. utilities.
Step 2:After that select validate hsn online.
Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
Step 4:Then click on load data button.
Step 5:Lastly after loading process complete, click on validate button.

How can I link my sales and purchase registers to fill GSTR- automatically from BUSY?

In BUSY software, there is no feature to automatically link sales and purchase registers for GSTR-9 filing on the portal. Further You can check the sales and purchase registers separately by following the steps:
Step 1: Go to Display then click on GST reports option from it.
Step 2: Then Select the GST register option
Step 3: Now we can check Both sales and purchase register by selecting the report.

My GSTR file shows my turnover is incorrect. How can I modify or correct the turnover amount before filing GSTR?

If your GSTR-1 file shows an incorrect turnover amount and you need to modify or correct it before filing, follow these steps:
Step 1; Log in to the GST portal using your credentials
Step 2: Navigate to the Services tab, and under the Returns menu, select Returns Dashboard.
Step 3: Select the Applicable Tax Period
Step 4: Click on the Amend button to make corrections.
Step 5: Modify Turnover Details.

I want to check my GST returns and credit/debit notes. What reports or features allow me to do this?

To check GST returns in BUSY, follow these steps:
Step 1: Open your company and go to Display menu.
Step 2: Select GST Reports and click on GST Returns.
Step 3: Select your return type which you want to check such as GSTR1, GSTR2, GSTR3B, etc.
Step 4: Enter the date range and can check your data.
Step 5: In returns you can also check your credit / debit notes.

Why is BUSY calculating the wrong GST amount compared to what I need to deposit on the GST portal?

If BUSY is calculating the wrong GST amount compared to the GST portal please follow these steps to address the issue.
Step 1. Review the GST Report in a shorter date range to identify the exact date where the calculation issue occurred.
Step 2. Once you have identified the problematic date locate the voucher associated with the calculation issue.
Step 3. Then Modify the voucher to rectify the error.

I need to download GSTR eReturns from June in plain Excel format. How can I do that in BUSY?

To download GSTR eReturns from june in plain excel from BUSY, you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Select the Report to be generated as Plain Excel.
Step 4: Enter the period and can generate the selected return.

How can I check if tax has been paid after filing GSTR in BUSY?

If you want to check if tax has been paid after filing GSTR then please follow the given
Steps
Step 1: Go to display menu then then gst report.
Step 2: Then gst reports then gst summaries for the particular month.
Step 3: Then check in the payment column if you finds any figure in that column then it is
means that you have posted the payment voucher.

How do I identify items with incorrect HSN code length in the software?

To validate the hsn code in bulk need to follow below given steps:
Step 1:Go to transaction menu and select gst misc. utilites option.
Step 2:Then select validate hsn online option from it.
Step 3:After that validate hsn window will open you can select multiple GSTIN option.
Step 4:In the top right hand side window you will find load data option.
Step 5:Lastly click on validate online button.

What is the OTP verification process when uploading data to the government portal?

When uploading data for GSTR1 directly from BUSY , you have to check the options mention below:
Step 1: In gst configuation of BUSY GST portal user name should be mentioned .
Step 2: Go to portal and check API access should be enabled for receiving OTP
Step 3: While select direct upload window will appear fro OTP mention then OPT received in registered number or mail id.

How do I register or link my BUSY account to file returns?

To generate and upload GST returns from BUSY, you need to enter your GST number and GST portal username in BUSY. You can do this by following these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Features / Options and click on GST / VAT.
Step 3: Here, you can mention your GST no. in the GSTIN field and GST Portal Username and save.