Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Is there an issue with BUSY due to that i was receiving the AATO error code when submitting GSTR?
There is no issue in BUSY because AATO annual Aggregate Turnover error is showing when item HSN code length is not valid or correct according to your turnover as per the govt. noms we have to specify hsn code length 4/6/8 charcater according to our turnover so you have to check hsn code length & then made the changes & check
The error report downloaded after a failed GST return upload shows errors. How to understand and fix those errors?
If you downloaded the error report from GST portal after GST return upload failed, then you can fix errors by following these steps:
Step 1: Import the error report into the GST offline tool and identify the errors.
Step 2: Then, correct the errors in BUSY and generate the return again.
Step 3: Then, upload the corrected return on the portal.
My voucher number got cut off when uploading the invoice what should I do?
If your voucher number got cut off when uploading the invoice, you should check if the voucher number is over 16 characters. The BUSY portal only accepts voucher numbers that are 16 characters or less. If your voucher number exceeds this limit, you will need to change it to be 16 characters or less in order to successfully upload the invoice.
How do I read and understand the JSON file exported from BUSY for GST?
To read and understand the JSON file exported from BUSY for GST, you can use a JSON viewer or editor tool. These tools will help you parse and display the JSON data in a more readable format. You can also refer to the GST portal's guidelines or documentation to understand the structure and fields of the JSON file for GST returns.
How do I select a custom date range for the JSON file data?
To select a custom date range for the json file data you need to follow the steps
1 Go to administration menu and click on configuration
2 Then click on feature option and select GST VAT option
3 Select return filling frequency as default and save it
Then at the time of return filling you can choose the custom date range
How can I upload GSTR-B return from BUSY when it contains negative figures?
If the GSTR-3B contains negative figures, you will not be able to generate the GSTR-3B JSON file. A popup indicating invalid entries will appear. To upload GSTR-3B with negative figures, you can upload the remaining data without negative entries and manually mention the negative entry on the portal. Alternatively, you can seek assistance from your concerned chartered accountant for the same
I am getting error while generating GSTRB. How can I fix this?
If the GSTR-3B contains negative figures, you will not be able to generate the GSTR-3B JSON file. A popup indicating invalid entries will appear. To upload GSTR-3B with negative figures, you can upload the remaining data without negative entries and manually mention the negative entry on the portal. Alternatively, you can seek assistance from your concerned chartered accountant for the same
What should i do to resolve Generate report of GST E Return ?
To Resolve issue of GST E report generating you need to follow these steps:
Step 1: Go to display Click on GST Returns.
Step 2: Proceed for GSTR E Return report which you have required and check all errors.
Step 3: IF no error Found then directly upload data on portal and check generate error report and rectify your errors.
Why are some dates incorrect in the extracted reports? How to fix them?
The dates in the extracted reports may be incorrect due to incorrect data entry or system errors. To fix them, you can review and correct the data entered in the software. Double-check the dates entered in the vouchers or transactions and make sure they are accurate. If the issue persists, you may need to contact customer support for further assistance.
Can I still view the GSTR file even though it is not exporting?
Yes, you can still view the GSTR1 file even if it is not exporting. To view the GSTR1 in BUSY follow below steps.
Step 1: Go to display option and select Gst reports option.
Step 2: In gst reports select gst returns option.
Step 3: In gst returns select GSTR1 return then mention the date range and open report.