Frequently Asked Questions

To fix the issue of not able to open error report you need to follow the steps 
1 Download GST offline tool from gst portal and install it 
2 open GST offline tool and click on open error report 
3 choose the path of error download json file and open 
4 now you can see the details of error detail

Comparing the GST -2B from BUSY and from GST portal, do it:
 Step 1 : Download the GSTR-2B from BUSY
 Step 2 : Login to GST portal
 Step 3 : Download the GSTR-2B from portal
 Step 4 : Compare both data
 Step 5 : Check the difference
 Step 6 : Resolve the difference
 Step 7 : Then upload on portal

To resolve the API error and generate invoices in BUSY, you can try the following steps:
 Step 1 : Check your internet connection to ensure it is stable and working properly.
 Step 2 : Verify that you have entered the correct API credentials in BUSY.
 Step 3 : Make sure that the API server is accessible and not undergoing maintenance.

If you uploaded a GST return file generated by BUSY but still not showing all invoices then you need to check that GST return report in BUSY and make sure all the invoices are in the report.
 You should also check the common mistake report before generate the return so that if any error exist then you can correct them.

Steps to generaet GSTR1 return from BUSY in json format.
 Step 1:Go to display menu and select GST reports option.
 Step 2:Then select GST Returns option.
 Step 3:After that select the GST return which you want to export in json.
 Step 4:Then specify the period and check all the possible errors.
 Step 5:Lastly click on proceed with json button.

To Resolve issue of GST E report generating you need to follow these steps: 
Step 1: Go to display Click on GST Returns. 
Step 2: Proceed for GSTR E Return report which you have required and check all errors. 
Step 3: IF no error Found then directly upload data on portal and check generate error report and rectify your errors.

The dates in the extracted reports may be incorrect due to incorrect data entry or system errors. To fix them, you can review and correct the data entered in the software. Double-check the dates entered in the vouchers or transactions and make sure they are accurate. If the issue persists, you may need to contact customer support for further assistance.

Yes, you can still view the GSTR1 file even if it is not exporting. To view the GSTR1 in BUSY follow below steps.
 Step 1: Go to display option and select Gst reports option.
 Step 2: In gst reports select gst returns option.
 Step 3: In gst returns select GSTR1 return then mention the date range and open report.

According to the GST provisions in India, GSTR-1 and GSTR-3B filings can be done either monthly or quarterly, and they need to be filed separately for each tax period. This means you cannot file GSTR-1/GSTR-3B for multiple tax periods at once even in BUSY. Each filing must be done individually for the specified tax period, whether it's monthly or quarterly.

The details required to be filled in the government GST templates include the GSTIN (Goods and Services Tax Identification Number), taxpayer's name, address, invoice details (such as invoice number, date, and value), HSN (Harmonized System of Nomenclature) code, tax rates, recipient name, recipient GSTIN, place of supply, tax rate wise transaction bifurcation and other relevant information related to the transactions.