Frequently Asked Questions

To read and understand the JSON file exported from BUSY for GST, you can use a JSON viewer or editor tool. These tools will help you parse and display the JSON data in a more readable format. You can also refer to the GST portal's guidelines or documentation to understand the structure and fields of the JSON file for GST returns.

To select a custom date range for the json file data you need to follow the steps 
1 Go to administration menu and click on configuration 
2 Then click on feature option and select GST VAT option 
3 Select return filling frequency as default and save it 
Then at the time of return filling you can choose the custom date range

If the GSTR-3B contains negative figures, you will not be able to generate the GSTR-3B JSON file. A popup indicating invalid entries will appear. To upload GSTR-3B with negative figures, you can upload the remaining data without negative entries and manually mention the negative entry on the portal. Alternatively, you can seek assistance from your concerned chartered accountant for the same

If the GSTR-3B contains negative figures, you will not be able to generate the GSTR-3B JSON file. A popup indicating invalid entries will appear. To upload GSTR-3B with negative figures, you can upload the remaining data without negative entries and manually mention the negative entry on the portal. Alternatively, you can seek assistance from your concerned chartered accountant for the same

To find the correct GSTIN number of your vendor, you can ask your vendor directly for their GSTIN number. Alternatively, you can check the invoices or bills provided by your vendor, as the GSTIN number is usually mentioned on these documents.
 Note: Further you can validate GSTIN from Transaction menu then in gst misc. utilities and validate GSTIN online option.

The offline template generation tool for BUSY can be found on the gst.gov.in website. steps to download the govt. template or offline tool.
 Step 1: Open your browser and search for gst.gov.in.
 Step 2: Go to download section and select offline tools option.
 Step 3: Then click on return offline tool and now you can see the offline tools version.

To resolve the issue of data uploadation on cloud sync server follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu and select reindex database option.
Step 3: If still same problem then run check imcomplete voucher and check junk character.
Step 4: If still same problem you can try with updating BUSY to the latest release.

there two different company profiles in BUSY for the same company KLJ One has 18 GST bills and the other has 20 bills uploaded but they are not combined into one profile because of you create two separate companies and upload data separately so you need to maintain only one company for that and maintain all data in one company.

not able to find the small or large files for B2C invoices in BUSY to find follow these steps 
1. go to the GST reports under display menu
2. open GST return report
3. then open GSTR1 report 
4. mentioned relevant date and other option as per required 
5. open report there you can find small or large files for B2C invoices

When you generate the GSTR-1 return from BUSY, you will also get the HSN summary along with it. The HSN summary is a report that shows the details of your outward supplies based on the HSN codes of the goods or services involved. It also includes the summary of credit notes issued by you in the tax period, if any.