Frequently Asked Questions

you can try the following steps to resolve the issue:
 Step 1: Check Your Internet Connection
 Step 2: Disable any pop-up blockers in your web browser
 Step 3: Clear your browser's cache and cookies.
 Step 4: Ensure that you are downloading the GSTR-1 file in the correct format
 Step 5: Verify if the government portal itself is experiencing any technical issues

There is no issue in BUSY because AATO annual Aggregate Turnover error is showing when item HSN code length is not valid or correct according to your turnover as per the govt. noms we have to specify hsn code length 4/6/8 charcater according to our turnover so you have to check hsn code length & then made the changes & check

If you downloaded the error report from GST portal after GST return upload failed, then you can fix errors by following these steps:
 Step 1: Import the error report into the GST offline tool and identify the errors.
 Step 2: Then, correct the errors in BUSY and generate the return again.
 Step 3: Then, upload the corrected return on the portal.

To resolve the issue of being unable to download GSTR-2B for the month of May, you can try the following steps:
 Step 1 : Check if you have the latest version of BUSY installed.
 Step 2 : Ensure that you have a stable internet connection.
 Step 3 : Verify that you have entered the correct login credentials for the software portal.

The process to revise or make changes to a filed GST return in BUSY software is to use the GSTR 1 reconciliation option to check which file has been uploaded on the GST portal. If there is a mistake, the return will need to be re-filed and amendments made directly on the portal or by the party that files the return.

In BUSY your GST return is not showing any transactions for composition/unregistered dealers. This could be due to one or more reason such as:
 1. The sale / purchase type used in the vouchers which excluded from the GST reports.
 2. The item sold or purchase is excluded from the GST report by using the option of Skip in GST Reports.

BUSY has a feature that helps you avoid duplicate voucher numbers when you create bills. It will alert you with a warning message if you enter a voucher number that already exists. Further If you generate the return from BUSY with duplicate voucher numbers, it will also show an error message and not allow you to generate or upload the return.

there two different company profiles in BUSY for the same company KLJ One has 18 GST bills and the other has 20 bills uploaded but they are not combined into one profile because of you create two separate companies and upload data separately so you need to maintain only one company for that and maintain all data in one company.

not able to find the small or large files for B2C invoices in BUSY to find follow these steps 
1. go to the GST reports under display menu
2. open GST return report
3. then open GSTR1 report 
4. mentioned relevant date and other option as per required 
5. open report there you can find small or large files for B2C invoices

When you generate the GSTR-1 return from BUSY, you will also get the HSN summary along with it. The HSN summary is a report that shows the details of your outward supplies based on the HSN codes of the goods or services involved. It also includes the summary of credit notes issued by you in the tax period, if any.