Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I get the consolidated GST return filing report for a particular month to review before actual submission?

In BUSY, you can generate the GSTR report from the display menu.
Pls follow the below steps :.
Step 1: Click on Display Menu
Step 2: Then Gst Reports
Step 3: Then GST Returns
Step 4: Select the required report GSTR 1 or GSTR 3B and mention the required date range.

I want the GST reports to show exempt supplies separately. How do I configure that setting in BUSY?

To configure BUSY software to show exemp supplies separately you can follow the steps 
1 Go to display menu and click on GST reports
2 click on GST return and select GSTR1 ereturn then select gstr1 and date range
3 enable show exempt NR ZR entries in taxable invoice separatelyand ok

I need help troubleshooting an error renaming a folder in the offline tool. How can I fix this?

To troubleshoot an error while renaming a folder in the offline tool, make sure you have downloaded and installed the tool in the correct folder. If the folder is not named BUSYwin, rename it to your username. If you still encounter issues, consult with a support team member for further assistance.

I uploaded my invoices but the credit note is missing. Why is the credit note not showing up?

uploaded invoices but the credit note is missing because of while enter credit note there is option called GST nature if you select not applicable as GST nature then credit note not showing in GST reports so you need to select credit note GST nature as cr. note issue against sales.

What is the last date I can file GST returns for a particular tax period in BUSY?

The last date to file GST returns for a particular tax period in BUSY depends on the regulations and deadlines set by the government. It is recommended to refer to the official guidelines or consult with the tax authorities to determine the specific deadline for filing GST returns in your jurisdiction.

What is the best way to export large reports without errors or the system hanging?

The best way to export large reports Without errors or system hanging you can follow these steps:
Step 1: Go To Display menu.
Step 2: GST Reports.
Step 3: Click on GST Returns.
Step 4: Select GSTR-e Return.
Step 5: Report to generated click JSON file give path check all errors then proceed with JSON File.

I am having trouble locating certain sections like GST Returns how can I access them?

To return file from BUSY Software you can follow the steps. 
Step 1. Open BUSY Software
Step 2. Open company
Step 3. Go to display menu click
Step 4. Gst reports click
Step 5. Gst return click
Now you can see avaliable gst Ereturn options.

While direct upload gstr quarterly from BUSY proceed but not working geting locked

If proceed tab is not working while direct upload gstr1 from BUSY do follow some steps:-
Step 1: Check manage API from gst portal and also check GST Portal user name in Gst features.
Step 2: And then check transaction summary , hsn summary and document summary error and then proceed.

GST on Advanced not showing in New Financial Yearwhy not showing?

If GST on Advance does not appear in the New Fiscal Year, you should look into the following reasons:
1. If you have split Financial Year,  you need to merge the same and C/F data from last year.
2. Or if you have split Financial Year but have not carried forward the data.

Why are my credit/debit notes for unregistered dealers not showing up?

Credit/debit notes for unregistered dealers may not be showing up because according to GST rules, credit notes to unregistered dealers below Rs. 2.5 lakhs should be reported in the B2C section only. Only invoices above Rs. 2.5 lakhs to unregistered dealers need to be reported separately in the credit/debit notes section.
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