Frequently Asked Questions

To fix error message of invalid voucher number while generating GSTR1 in BUSY then follow the below steps:
Step 1: Click on the error message 
Step 2: Then open specific voucher 
Step 3: Then Change invoice number as it might be possibility of extra space or other special character used in the same

If the government template in BUSY isn't working, follow these steps:
1.Download the government template again.
2.Examine the template for any errors.
3.Ensure the template path is correct.
4.Also check excel compatibility.
5.If facing issues like file not exists, try renaming the file, For example, change from V2.0 to V1.9 for GSTR1.
6.After adjustments, export the file again.

The government template may be missing when exporting GSTR file 
 reasons of this error:
 1 wrong folder selected while exporting gstr file
 2 specify govt template is belongs to older version
 3 Using old BUSY version
 4 if above mentioned points are correct still facing issues kindly rename template to 1.9

To claim Input Tax Credit (ITC) in your next GST returns, you can record your purchases and registered expenses in BUSY and get the input tax credit (ITC) reflected in your GSTR-3B report. When you generate and upload your GSTR-3B return from BUSY to the GST portal, you can claim the ITC.

In BUSY, we have multiple reports available in BUSY for return filling filling purpose.
 To check GST reports in BUSY , you need to follow the below step:
 Step 1: Go to Display then Click on GST report tab.
 Step 2: Select the GST registers option and can check the report accordingly.

To raise debit/credit notes for amendments in BUSY, You need to follow the below steps: 
Step 1. you can directly proceed from the GST portal or ask your accountant to amend it for you. Once the amendment is made, 
Step 2. you can create an e-invoice for the credit or debit note.

If you want to check the discount given or recieved voucher show in GST return then please NOTE that :
 Note :If a discount is applied to a voucher before the tax rate is given in then it will be included in the taxable amount and reflected in the GST return.

If proceed tab is not working while direct upload gstr1 from BUSY do follow some steps:-
 Step 1: Check manage API from gst portal and also check GST Portal user name in Gst features.
 Step 2: And then check transaction summary , hsn summary and document summary error and then proceed.

If GST on Advance does not appear in the New Fiscal Year, you should look into the following reasons:
1. If you have split Financial Year,  you need to merge the same and C/F data from last year.
2. Or if you have split Financial Year but have not carried forward the data.

Credit/debit notes for unregistered dealers may not be showing up because according to GST rules, credit notes to unregistered dealers below Rs. 2.5 lakhs should be reported in the B2C section only. Only invoices above Rs. 2.5 lakhs to unregistered dealers need to be reported separately in the credit/debit notes section.