Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst e returns

FAQs

I'm unable to file GST returns as the new forms are not available in the software. What should I do?

To address the issue of being unable to file GST returns due to missing new forms in the software, follow these steps: 
Step 1:Ensure that you have the latest version of BUSY installed.
Step 2:If using the government template option, download the latest offline utility from the GST portal: https://www.gst.gov.in/download/returns

I need to provide this accounting data to my CA tomorrow. Can you help me resolve this download issue urgently?

If you want to provide Data or report to CA, you can provide or share. If you want provide BUSY Data you can take Backup and share with him or If you want to share GST report or GST Register sale & purchase. export report in excel or pdf and share by email.

I am not able to file my GST return properly. Can you help identify issues in my GST data?

If you use BUSY, you have two options: you can either generate the GST return or upload GSTR1 directly on the portal. However, if you encounter any problems while filing the return, you should verify that your uploaded data is accurate and identify the error message that appears when you attempt to file.

Why am I unable to see the returns related options under GST even after registering as a Composition dealer?

If you registered as a composition dealer then reopen the company.
Pls follow the below steps for GST ereturn report.
Step 1: Click on Display
Step 2: Then GST reports
Step 3: Then GST returns
Step 4: Then GSTR 4
Here we can check the GSTR 4 report and generate the ereturn.

I am trying to generate GST A but it is not working. What could be the reason?

If you are having trouble generating GSTR2A in BUSY, you may need to provide more information to determine the reason for the issue. Have you tried using the GSTR2 E return option to generate the report? This could help identify any missing information or errors that are preventing the report from being generated.

I am having issues in filing GSTRHow do I upload the HSN code summary sheet?

In BUSY there is no provision to file gstr9 you can only check Gstr 9 Data but cannot generate return from BUSY So for filing issue you have to contact to Gst portal
And you can only export hsn summary data of gstr9 on excel through BUSY and upload data through gst portal

There seems to be a mistake in the data entered for some columns in the GST return. How can this be corrected?

If some transaction appear incorrect data in GST return, you need to modify the voucher by follow these steps:
Step 1: Go to transaction section then choose the required voucher type
Step 2: select the modify option then access the invoice in modify mode
Step 3: Update the correct voucher date and save the invoice.

How to link E-Way bill with GSTR- in BUSY?How can I rectify the incorrect ITC claim in my GSTR B return?

E-way bill is a document that is required for transporting goods, but it is not part of GSTR-1. Therefore, you cannot link E-way bill with GSTR-1 in BUSY.
To rectify the incorrect ITC claim in GSTR-3B, you need to modify the transactions that caused the error, such as purchases, registered expenses, etc.

How to select the right options for quarterly filing if I have already submitted monthly returns?

In BUSY you can change the return filing frequency from monthly to quarterly to generate the GST returns. But if you submitted the montly return and now want to file quarterly then you need to change on GST portal also. For this you may need to consult to your CA or Accountant.

I updated the voucher number but am still getting an error what could be wrong?

The format of the voucher number can be Numeric or alphanumeric and can include letters. Voucher number should be maximum 16 digit or less. 
Make sure special characters not mentioned in numbering you can use hyphen or slash.
If still showing error please contact our helpline number 8282828282 for further assistance.