Frequently Asked Questions

If you are having trouble generating GSTR2A in BUSY, you may need to provide more information to determine the reason for the issue. Have you tried using the GSTR2 E return option to generate the report? This could help identify any missing information or errors that are preventing the report from being generated.

In BUSY there is no provision to file gstr9 you can only check Gstr 9 Data but cannot generate return from BUSY So for filing issue you have to contact to Gst portal
 And you can only export hsn summary data of gstr9 on excel through BUSY and upload data through gst portal

The cause of the 16 digit error showing up in your BUSY is that the voucher number entered is more than 16 digits, which is not allowed by the BUSY as well as is not allowed on GST portal to upload more than 16 digit voucher number including the special characters and spaces.

The option to skip E invoices while filling GSTR1 is as follows 
1 Go to display menu and click on GST reports 
2 then select GST return and click on GSTR1 Ereturn option 
3 select the return filling format and set the date range and enable the option 
Skip e invoices and ok

Yes, having the HSN summary is important for your GST filing and compliance. If you do not have the HSN summary, you may face some issues while filing your GSTR-1 return on the GST portal. For instance, you may not be able to save or submit your return, or you may get error.

To fix JSON errors in BUSY, follow the steps
1. Update the software with the latest release
2. Check for errors by error checking tool before generating a JSON file
3. If you find any HSN or GSTIN errors correct it using GSTIN and HSN Validation utility
4. Ensure that All data entered by you is correct

If some transaction appear incorrect data in GST return, you need to modify the voucher by follow these steps:
Step 1: Go to transaction section then choose the required voucher type
Step 2: select the modify option then access the invoice in modify mode
Step 3: Update the correct voucher date and save the invoice.

E-way bill is a document that is required for transporting goods, but it is not part of GSTR-1. Therefore, you cannot link E-way bill with GSTR-1 in BUSY.
 To rectify the incorrect ITC claim in GSTR-3B, you need to modify the transactions that caused the error, such as purchases, registered expenses, etc.

In BUSY you can change the return filing frequency from monthly to quarterly to generate the GST returns. But if you submitted the montly return and now want to file quarterly then you need to change on GST portal also. For this you may need to consult to your CA or Accountant.

The format of the voucher number can be Numeric or alphanumeric and can include letters. Voucher number should be maximum 16 digit or less. 
 Make sure special characters not mentioned in numbering you can use hyphen or slash.
 If still showing error please contact our helpline number 8282828282 for further assistance.