Frequently Asked
Questions

Q: What is the process to tag input tax credit (ITC) in BUSY?

To tag input tax credit (ITC) in BUSY, follow these steps: Step 1 : Open the software and go to the Vouchers section. Step 2 : Select the voucher for which you want to tag ITC. Step 3 : In the voucher, enter the necessary details such as the party name, invoice number, and date. Step 4 : Scroll down to the Tax Analysis section and click on the ITC button. Step 5 : A window will appear where you can select the appropriate tax type (CGST, SGST, or IGST) and enter the ITC amount. Step 6 : Click on the Save button to tag the ITC to the voucher. Step 7 : Repeat these steps for each voucher where you want to tag ITC.

Q: How do I modify an existing party's name or GST number in the software after downloading B? What is the correct process?

To modify an existing parties name or GST number in BUSY after downloading 2B you need to follow the steps Step1 Go to administration menu and click on master then click to modify Step2 search the party name made in BUSY then make the necessary changes and save Step3 or Go to transaction menu and click on GST misc utilities then click on reconcile gst data and click on reconcile GSTR2B party wise then select period and ok Step4 then select the redmarks voucher entry which showing the missmatch of party details enter on the voucher which is made in BUSY with different name then click on party master and modify then make necessary changes and save

Q: How can I reconcile the differences between my data and the portal data?.

for reconcile the Differences between my data and the portal data please follow the below steps step 1: Go to the GST misc. utilities option under the transaction menu step 2: click on Download GSTR JSON data and select Download GSTR-2A step 3: then select saving mode auto download or manual step 4: download data in which month you want step 5: after download data Esc from that screen and open Reconcile GSTR data step 6: click on Reconcile GSTR 2A (party wise or vch. wise) and open report step 7: select start and end month and relevant option which is required and open report there you can reconcile entries as per BUSY books and as per JSON data.

Q: How can I check details of mismatches party-wise in BB transactions?.

for check details of mismatches party wise in B2B please follow the below steps step 1: Go to the GST misc. utilities option under the transaction menu step 2: click on Download GSTR JSON data and select Download GSTR-2A step 3: then select saving mode auto download or manual step 4: download data in which month you want step 5: after download data Esc from that screen and open Reconcile GSTR data step 6: click on Reconcile GSTR 2A (Party wise) and open report step 7: you can filter report account wise then select start and end month and relevant option which is required and open report there you can reconcile or check mismatches entries party wise

Q: How to reconcile GSTR data in BUSY.

To reconcile GSTR data in BUSY follow below steps: Step 1: Go to administration menu and select configuration option. Step 2: Then select feature and option and click on GST/VAT tab. Step 3: Make sure to mention GSTIN and gst user name in the given field. Step 4: Enable api access from Gst portal by login your gst portal. Step 5: On the top-right corner, click on My Profile and then Click on Manage API Access. Step 6: Choose Yes under Enable API Request and then Under Duration, choose 30 days then click on confirm. Step 7: Go to transaction menu and select gst misc. utilities. Step 8: Then click on download GSTR json data and after that click on reconcile GSTR data under gst misc. utilities to reconcile different GSTR data.

Q: I am unable to download my gst returns data?

If you are unable to download GST return data from GST portal Please follow these steps: Step 1: Go to administration menu Step 2: Then click on configuration button Step 3: Afterwards click on features and option Step 4: Then click on GST/VAT Step 5: Then specify gst portal username and make sure GSTIN should be mentioned Step 6: Make sure you have enabled api access from gst portal Step 7: Make sure internet is connected with your system Step 8: Ensure that BUSY should be exclude from firewall and antivirus Step 9: Ensure that your GSTIN should be active Step 10: May be GST portal is in under maintainance and may be server down so in that case please wait

Q: My vendor filed their quarterly GST return. I recorded the purchase but the ITC is not carrying forward automatically to the next month. What do I need to do?

To carry ITC automatically to the next month if the vendor has filed their quarterly return then follow the given steps : Step 1: First we need to reconcile gstr data and then go to transaction menu Step 2: click on gst misc. utilities Step 3: Then click on download gstr json data option Step 4: Then Click on gstr2A or 2B Step 5: After downloaded the gstr data then reconcile it by click on reconcile option Step 6: Then when you are find out the invoice Step 7: Then keep it blank status it will automatically carry to the next month Step 8: If the invoice is not showing then contact with your vendor

Q: How do I reconcile the data between Bizzy and the government portal after filing GSTR/GSTRB?

In BUSY, we do have a direct feature to reconcile GSTR1/GSTR3B from GST portal data , you can follow the steps below: Step 1: Go to transaction and then select GST misc utlities option from it. Step 2: Then click on Download GSTR JSON data tab Step 3: Then Select Download GSTR 1 option for reconcile GSTR1 data and Download GSTR3B for reconcile GSTR3B data. Step 4: Now, Click on Download option for which month you want to reconcile. Step 5: After download the GSTR 1/GSTR 3B ,again go to GST misc utilities and select reconcile GSTR data Step 6: Then select Reconcile GSTR1/GSTR 3B Step 7: Now, select the month for which you want to reconcile and then cross-verify the data.

Q: I am unable to download my GST data from the BUSY portal. The OTP is not being received on my registered mobile number. What should I do?

If you are unable to download my GST data from the BUSY portal and the OTP is not being received on your registered mobile number you need to follow the steps Step1 need to ensure that you have using the same mobile number which is registered on the gst portal Step2 Go to administration menu click on configuration then click feature option and select GST VAT option and mention gst portal user name and save Step3Go to the gst portal and login then go to my profile and click on manage api access then enable api access and set period then confirm and retry Step4 If any antivirus on system then allow BUSY from antivirus and try

Q: While downloading GSTR (JSON) data in BUSY, show error of service not available \ permission denied.

This error shows when BUSY is blocked in antivirus. While downloading GSTR (JSON) data in BUSY, show error message of service not available \ permission denied follow the below steps: Step 1: Check antivirus in the system by following below mentioned steps. Go to the control panel from the window tab. Click on Programs and features. Step 2: Open antivirus settings by right clicking on it & under settings option or in some antivirus have to unblock the BUSY. Step 3: Exclude BUSY21.exe file from the drive where BUSY is installed i.e. C\BUSYwin from the antivirus and also BUSYwin folder (including subfolder). Step 4: Ping server IP ums.busy.in or UTIL IP http://util.bdns.in/getmyip.aspx. Step 5: If the above is not working then the party has to change his internet once.

Find Solutions to Common Issues Related to taxation - gst reconciliation

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Dealer Complaint/Issues

What is the process to tag input tax credit (ITC) in BUSY?

To tag input tax credit (ITC) in BUSY, follow these steps:
 Step 1 : Open the software and go to the Vouchers section.
 Step 2 : Select the voucher for which you want to tag ITC.
 Step 3 : In the voucher, enter the necessary details such as the party name, invoice number, and date.
 Step 4 : Scroll down to the Tax Analysis section and click on the ITC button.
 Step 5 : A window will appear where you can select the appropriate tax type (CGST, SGST, or IGST) and enter the ITC amount.
 Step 6 : Click on the Save button to tag the ITC to the voucher.
 Step 7 : Repeat these steps for each voucher where you want to tag ITC.

How do I modify an existing party's name or GST number in the software after downloading B? What is the correct process?

To modify an existing parties name or GST number in BUSY after downloading 2B 
 you need to follow the steps 
 Step1 Go to administration menu and click on master then click to modify 
 Step2 search the party name made in BUSY then make the necessary changes and save 
 Step3 or Go to transaction menu and click on GST misc utilities then click on 
 reconcile gst data and click on reconcile GSTR2B party wise then select period and ok
 Step4 then select the redmarks voucher entry which showing the missmatch of party details 
 enter on the voucher which is made in BUSY with different name then click on party master and 
 modify then make necessary changes and save

How can I reconcile the differences between my data and the portal data?.

for reconcile the Differences between my data and the portal data please follow the below steps 
 step 1: Go to the GST misc. utilities option under the transaction menu 
 step 2: click on Download GSTR JSON data and select Download GSTR-2A 
 step 3: then select saving mode auto download or manual 
 step 4: download data in which month you want 
 step 5: after download data Esc from that screen and open Reconcile GSTR data step 6: click on Reconcile GSTR 2A (party wise or vch. wise) and open report step 7: select start and end month and relevant option which is required and open report there you can reconcile entries as per BUSY books and as per JSON data.

How can I check details of mismatches party-wise in BB transactions?.

for check details of mismatches party wise in B2B please follow the below steps 
 step 1: Go to the GST misc. utilities option under the transaction menu 
 step 2: click on Download GSTR JSON data and select Download GSTR-2A 
 step 3: then select saving mode auto download or manual 
 step 4: download data in which month you want 
 step 5: after download data Esc from that screen and open Reconcile GSTR data 
 step 6: click on Reconcile GSTR 2A (Party wise) and open report 
 step 7: you can filter report account wise then select start and end month and relevant option which is required and open report there you can reconcile or check mismatches entries party wise

How to reconcile GSTR data in BUSY.

To reconcile GSTR data in BUSY follow below steps:
Step 1: Go to administration menu and select configuration option.
Step 2: Then select feature and option and click on GST/VAT tab.
Step 3: Make sure to mention GSTIN and gst user name in the given field.
Step 4: Enable api access from Gst portal by login your gst portal.
Step 5: On the top-right corner, click on My Profile and then Click on Manage API Access.
Step 6: Choose Yes under Enable API Request and then Under Duration, choose 30 days then click on confirm.
Step 7: Go to transaction menu and select gst misc. utilities.
Step 8: Then click on download GSTR json data and after that click on reconcile GSTR data under gst misc. utilities to reconcile different GSTR data.

I am unable to download my gst returns data?

If you are unable to download GST return data from GST portal Please follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on configuration button
 Step 3: Afterwards click on features and option
 Step 4: Then click on GST/VAT 
 Step 5: Then specify gst portal username and make sure GSTIN should be mentioned
 Step 6: Make sure you have enabled api access from gst portal 
 Step 7: Make sure internet is connected with your system
 Step 8: Ensure that BUSY should be exclude from firewall and antivirus
 Step 9: Ensure that your GSTIN should be active
 Step 10: May be GST portal is in under maintainance and may be server down so in that case please wait

My vendor filed their quarterly GST return. I recorded the purchase but the ITC is not carrying forward automatically to the next month. What do I need to do?

To carry ITC automatically to the next month if the vendor has filed their quarterly return then follow the given steps :
 Step 1: First we need to reconcile gstr data and then go to transaction menu 
 Step 2: click on gst misc. utilities 
 Step 3: Then click on download gstr json data option 
 Step 4: Then Click on gstr2A or 2B 
 Step 5: After downloaded the gstr data then reconcile it by click on reconcile option 
 Step 6: Then when you are find out the invoice 
 Step 7: Then keep it blank status it will automatically carry to the next month 
 Step 8: If the invoice is not showing then contact with your vendor

How do I reconcile the data between Bizzy and the government portal after filing GSTR/GSTRB?

In BUSY, we do have a direct feature to reconcile GSTR1/GSTR3B from GST portal data , you can follow the steps below:
 Step 1: Go to transaction and then select GST misc utlities option from it.
 Step 2: Then click on Download GSTR JSON data tab
 Step 3: Then Select Download GSTR 1 option for reconcile GSTR1 data and Download GSTR3B for reconcile GSTR3B data.
 Step 4: Now, Click on Download option for which month you want to reconcile.
 Step 5: After download the GSTR 1/GSTR 3B ,again go to GST misc utilities and select reconcile GSTR data
 Step 6: Then select Reconcile GSTR1/GSTR 3B
 Step 7: Now, select the month for which you want to reconcile and then cross-verify the data.

I am unable to download my GST data from the BUSY portal. The OTP is not being received on my registered mobile number. What should I do?

If you are unable to download my GST data from the BUSY portal and the OTP is not being received on your registered mobile number you need to follow the steps 
 Step1 need to ensure that you have using the same mobile number which is registered
 on the gst portal 
 Step2 Go to administration menu click on configuration then click feature option and select GST VAT option and mention gst portal user name and save 
 Step3Go to the gst portal and login then go to my profile and click on manage api access then enable api access and set period then confirm and retry 
 Step4 If any antivirus on system then allow BUSY from antivirus and try

While downloading GSTR (JSON) data in BUSY, show error of service not available \ permission denied.

This error shows when BUSY is blocked in antivirus.
While downloading GSTR (JSON) data in BUSY, show error message of service not available \ permission denied follow the below steps:
Step 1: Check antivirus in the system by following below mentioned steps.
Go to the control panel from the window tab.
Click on Programs and features.
Step 2: Open antivirus settings by right clicking on it & under settings option or in some antivirus have to unblock the BUSY.
Step 3: Exclude BUSY21.exe file from the drive where BUSY is installed i.e. C\BUSYwin from the antivirus and also BUSYwin folder (including subfolder).
Step 4: Ping server IP ums.busy.in or UTIL IP http://util.bdns.in/getmyip.aspx.
Step 5: If the above is not working then the party has to change his internet once.

Frequently AskedQuestions