Frequently Asked
Questions

Q: I am unable to dowload GST A and GST B from the portal in BUSY. What should I do to resovle this?

To download GST 2A and GST 2B from the portal in BUSY. You can follow these step : Step 1: Go to Administration menu and select configuraton. Step 2: Select Features/Options and Click on GST/VAT, Mention GST number and GST user in given section. Step 3: Log in to the GST portal in your system's browser. Step 4: Click on My Profile and select the Manage API Access option, then enable API requests. Step 5: A duration dropdown will be displayed. Select the desired duration and click Confirm. Step 6: Click on Transaction menu and Selet GST Misc. Utilities. Step 7: Click on Download GST JSON Data, You can downlaod JSON data.

Q: Some parties from the GST portal are missing in BUSY. How do I identify and add the missing parties?

When parties are not showing in BUSY from portal data while Reconcile gst data. It means you didnot mention that enrty in BUSY or some changes in party master name Thus diffrence showing. To fix this problem follow these steps: Step 1: Go to GST Misc Utilities. Step 2: Reconcile GSTR Data Download data from JSON. Step 3: Click on Download data mention Otp and download. Step 4: Select Reconcile GSTR Data. Step 5: Click on Monthly or Quarterly as per your requirement. Step 6: Specify date range click ok button. Step 7: If Star showing on party name it means you have not mention correct name as per gst name of party feed properly in account master details then save.

Q: I entered vouchers in previous months but they are only showing in current month’s GST, why is that?.

If you entered voucher in previous months but they sre only showing in current month because of Step 1: When accessing the reconciled GSTR data report, you encounter an option labeled Consider GSTR data JSON for? This option allows you to choose the data to be considered for the report. If you select Current & prev. Period, it displays vouchers from the last month in the report, in addition to the current month. Step 2: To only display vouchers relevant to the current month, select the Current period only option. This selection filters the report to include only the vouchers from the current period, excluding the vouchers from the previous month.

Q: How do I reconcile GST reports from BUSY with government GST portal

BUSY has an option to reconcile your GST reports such has GSTR-1, GSTR-2B, GSTR-2A, GSTR-3B, etc. You can use these steps to do the same: Step 1: Go to Administration and click on Configuration then Features / Options. Step 2: Select GST / VAT and here mention your portal username and save. Step 3: Next, download your GSTR Json data from the Transaction menu and click on GST Misc. Utilities. Step 4: Click on "Download GSTR JSON Dataand choose the report which you want to download GSTR-1, GSTR-2A,etc. Step 5: After dowload required file, click on "Reconcile GSTR Dataand select the approriate file with the require period and can reconcile your books data with the portal data.

Q: What are the common reasons for mismatches in books and portal?

Some common reasons for mismatches between books and portal while reconcile data in BUSY: 1. Changes made in the books data after file the return such as GSTR1 or GSTR3B 2. Ammendments done on portal but not updated in the books. 3. Some enteries didn't upload on portal due to error in the vouchers. 4. If you reconcile GSTR2A or 2B then might be you have not entered the bill in your books but your seller have uploaded in their GSTR1 return. 5: Purchase bill no and bill date in your purchase bill is different from the seller invoice. There might be more reasons depending on the which return you are matching.

Q: OTP is not receiving while donwloading gstr data fro reconciliation

OTP not receiving while donwloading gstr data for reconciliation 1: Check your GST portal user name from features/option then gst/vat 2: Check that API access is enable from gst portal if disable then you can enable it (Open gst portal click on view profile & then select manage API access enable for 30 days and confirm) 3: Check if your mobile network has any issues or restrictions that may be blocking the OTP message or Message inbox have enough space not OTP sms 4: after check all above option and then also you didn't receive then you concern with GST portal customer helpline as OTP generate through portal

Q: What is the process of reconciling GSTR-A in BUSY?

The process of reconciling GSTR-2A in BUSY is, you can follow these steps: Step 1:Go to Transaction menu Step 2:Select Gst misc. utilities Step 3:Click Download GSTR JSON Data Step 4:Then click Download GSTR2A Step 5:You will see a window with options to download month-wise. Click on Download for the specific month you want to download. After that, you will receive an OTP on your registered mobile number. Verify the OTP, and it will be downloaded.Make sure your gst portal user name should have mentioned in gst/vat to recieve otp. Step 6:Then you have to go Reconcile GSTR Data option Step 7:After clicking you can Reconcile GSTR2A Party wise or Voucher wise.

Q: How do I download reports from the GST portal into BUSY?

With BUSY, you can download various returns from GST portal, such as GSTR2A, GSTR2B, GSTR1 and GSTR3B for reconciliation purpose. To download them follow these steps: Step 1: Open the Administration menu and select Configuration. Step 2: Choose Features / Options then GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it. Step 3: Next, open the Transaction menu and select GST Misc Utilities. Step 4: Choose Download GSTR JSON Data Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required. Step 6: Click on the download button along with the month then verify with OTP and download it.

Q: I have downloaded JSTAT A before but now I am trying to download B for the first time and it is not working. What could be the issue?

To manually download GSTR filings from the portal when auto download is not working, you can log in to the GST portal and navigate to the respective GSTR section e.g., GSTR 1,GSTR 2A, GSTR 2B. Look for the option to download the filings in JSON format. Save the file to your computer. To Reconcile GST data with the manually downloaded JSON file, follow the below steps: Step 1: Go to Transaction tab and click on GST Misc. Utilities. Step 2: Click on Download GSTR JSON data and select return as per required. Step 3: Click on Manual option and specify JSON file path. Step 4: Now can Reconcile GSTR data with manually download GSTR JSON Data.

Q: I need to file my September BB bill in the July return. What is the process for that?

To claim September 2022 bill in July 2023, follow the steps below: Step 1: In 2022-23 financial year go to transaction and select gst misc. utilities Step 2: Now go to monthly itc tagging and open september month report Step 3: Now tag all voucher except the bill you want to claim later leave it as pending Step 4: Now go to adminsitration and then change financial and click on carry forward pending ITC Step 5: After that go to transaction and select gst misc. utilities Step 6: Now go to monthly itc tagging and open July month report Step 7: September 2022 bill will be showing tag to be claimed onJult 2023 by F4 key

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I am unable to dowload GST A and GST B from the portal in BUSY. What should I do to resovle this?

To download GST 2A and GST 2B from the portal in BUSY. You can follow these step : 
Step 1: Go to Administration menu and select configuraton. 
Step 2: Select Features/Options and Click on GST/VAT, Mention GST number and GST user in given section. 
Step 3: Log in to the GST portal in your system's browser. 
Step 4: Click on My Profile and select the Manage API Access option, then enable API requests. 
Step 5: A duration dropdown will be displayed. Select the desired duration and click Confirm. 
Step 6: Click on Transaction menu and Selet GST Misc. Utilities. 
Step 7: Click on Download GST JSON Data, You can downlaod JSON data.

Some parties from the GST portal are missing in BUSY. How do I identify and add the missing parties?

When parties are not showing in BUSY from portal data while Reconcile gst data.
It means you didnot mention that enrty in BUSY or some changes in party master name Thus diffrence showing.
To fix this problem follow these steps:
Step 1: Go to GST Misc Utilities.
Step 2: Reconcile GSTR Data Download data from JSON.
Step 3: Click on Download data mention Otp and download.
Step 4: Select Reconcile GSTR Data.
Step 5: Click on Monthly or Quarterly as per your requirement.
Step 6: Specify date range click ok button.
Step 7: If Star showing on party name it means you have not mention correct name as per gst name of party feed properly in account master details then save.

I entered vouchers in previous months but they are only showing in current month’s GST, why is that?.

If you entered voucher in previous months but they sre only showing in current month because of 
 Step 1: When accessing the reconciled GSTR data report, you encounter an option labeled Consider GSTR data JSON for? This option allows you to choose the data to be considered for the report. If you select Current & prev. Period, it displays vouchers from the last month in the report, in addition to the current month.
 Step 2: To only display vouchers relevant to the current month, select the Current period only option. This selection filters the report to include only the vouchers from the current period, excluding the vouchers from the previous month.

How do I reconcile GST reports from BUSY with government GST portal

BUSY has an option to reconcile your GST reports such has GSTR-1, GSTR-2B, GSTR-2A, GSTR-3B, etc. You can use these steps to do the same:
Step 1: Go to Administration and click on Configuration then Features / Options.
Step 2: Select GST / VAT and here mention your portal username and save.
Step 3: Next, download your GSTR Json data from the Transaction menu and click on GST Misc. Utilities.
Step 4: Click on "Download GSTR JSON Dataand choose the report which you want to download GSTR-1, GSTR-2A,etc.
Step 5: After dowload required file, click on "Reconcile GSTR Dataand select the approriate file with the require period and can reconcile your books data with the portal data.

What are the common reasons for mismatches in books and portal?

Some common reasons for mismatches between books and portal while reconcile data in BUSY:
 1. Changes made in the books data after file the return such as GSTR1 or GSTR3B
 2. Ammendments done on portal but not updated in the books.
 3. Some enteries didn't upload on portal due to error in the vouchers.
 4. If you reconcile GSTR2A or 2B then might be you have not entered the bill in your books but your seller have uploaded in their GSTR1 return.
 5: Purchase bill no and bill date in your purchase bill is different from the seller invoice.
 There might be more reasons depending on the which return you are matching.

OTP is not receiving while donwloading gstr data fro reconciliation

OTP not receiving while donwloading gstr data for reconciliation 
 1: Check your GST portal user name from features/option then gst/vat 
 2: Check that API access is enable from gst portal if disable then you can enable it (Open gst portal click on view profile & then select manage API access enable for 30 days and confirm) 
 3: Check if your mobile network has any issues or restrictions that may be blocking the OTP message or Message inbox have enough space not OTP sms 
 4: after check all above option and then also you didn't receive then you concern with GST portal customer helpline as OTP generate through portal

What is the process of reconciling GSTR-A in BUSY?

The process of reconciling GSTR-2A in BUSY is, you can follow these steps:
 Step 1:Go to Transaction menu
 Step 2:Select Gst misc. utilities
 Step 3:Click Download GSTR JSON Data
 Step 4:Then click Download GSTR2A
 Step 5:You will see a window with options to download month-wise. Click on Download for the specific month you want to download. After that, you will receive an OTP on your registered mobile number. Verify the OTP, and it will be downloaded.Make sure your gst portal user name should have mentioned in gst/vat to recieve otp.
 Step 6:Then you have to go Reconcile GSTR Data option
 Step 7:After clicking you can Reconcile GSTR2A Party wise or Voucher wise.

How do I download reports from the GST portal into BUSY?

With BUSY, you can download various returns from GST portal, such as GSTR2A, GSTR2B, GSTR1 and GSTR3B for reconciliation purpose. To download them follow these steps:
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options then GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it.
 Step 3: Next, open the Transaction menu and select GST Misc Utilities.
 Step 4: Choose Download GSTR JSON Data 
 Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required.
 Step 6: Click on the download button along with the month then verify with OTP and download it.

I have downloaded JSTAT A before but now I am trying to download B for the first time and it is not working. What could be the issue?

To manually download GSTR filings from the portal when auto download is not working, you can log in to the GST portal and navigate to the respective GSTR section e.g., GSTR 1,GSTR 2A, GSTR 2B. Look for the option to download the filings in JSON format. Save the file to your computer.
To Reconcile GST data with the manually downloaded JSON file, follow the below steps:
Step 1: Go to Transaction tab and click on GST Misc. Utilities.
Step 2: Click on Download GSTR JSON data and select return as per required.
Step 3: Click on Manual option and specify JSON file path.
Step 4: Now can Reconcile GSTR data with manually download GSTR JSON Data.

I need to file my September BB bill in the July return. What is the process for that?

To claim September 2022 bill in July 2023, follow the steps below:
Step 1: In 2022-23 financial year go to transaction and select gst misc. utilities
Step 2: Now go to monthly itc tagging and open september month report 
Step 3: Now tag all voucher except the bill you want to claim later leave it as pending
Step 4: Now go to adminsitration and then change financial and click on carry forward pending ITC
Step 5: After that go to transaction and select gst misc. utilities
Step 6: Now go to monthly itc tagging and open July month report 
Step 7: September 2022 bill will be showing tag to be claimed onJult 2023 by F4 key

Frequently AskedQuestions