Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reconciliation

FAQs

How can I reconcile the tax liability shown in BUSY with the actual liability calculated by the tax department?

In BUSY we can reconcile the total input tax liability party and voucher wise, you need to follow below steps: 
1.Click on transaction menu and select GST Miscellaneous Utilities.
2. Click on download GSTR Data and download GSTR 2A and 2B data .
3. Click on reconcile GSTR Data and Reconcile GSTR 2A and 2B data paty wise or voucher wise accordingly.
4. Select date range and month thencheck tax liability for parties.
5.. Ensure that all relevant vouchers, invoices, and accounts are reviewed and updated accordingly.
6. Reconcile the tax liability party wise.

If there is a mismatch between uploaded data in portal and current BUSY data , what's the easiest way to fix this to avoid errors?

To check mismatch data from GST portal and BUSY , you can follow the below steps:
Step 1: Go to transaction then gst misc. utilities
Step 2: Select download json data and select the file GSTR you want to match and download file
Note: make sure gst portal user name is mentioned in GST configuration of BUSY
Step 3: After downloading go to Reconcile GSTR data and open report
Step 4: in report you can find voucher details present in portal and BUSY in comparison
Step 5: You can check and correct the mismatch data

What is the process to transfer or reconcile a payment from one module/report to another in BUSY?

To transfer or reconcile a payment from one module/report to another in BUSY, you can follow these steps:
Step 1. Open the module/report where the payment was originally recorded.
Step 2. Locate the payment entry and select it.
Step 3. Look for an option to transfer or reconcile the payment.
Step 4. Choose the desired module/report where you want to transfer or reconcile the payment.
Step 5. Follow the prompts or instructions provided by the software to complete the transfer or reconciliation process.
Step 6. Verify that the payment has been successfully transferred or reconciled in the target module/report.

Why are some parties showing fewer bills in the portal than I have raised?.

There could be several reasons why some parties are showing fewer bills in the portal than you have raised. It is possible that the parties have not yet provided their bills to be uploaded in the portal, or there may have been a delay in processing and updating the portal data. It is also possible that there are technical issues or discrepancies in the data synchronization between your records and the portal. To reconcile the differences, it is recommended to cross-check and verify the bills with the parties directly and report any discrepancies to the portal administrators for resolution.

The gst returns are not getting downloaded while gst reconcilation even after clicking on download. Why is this happening and how can I resolve it?

If you are not able to downlaod gst return in BUSY for reconcilation,make sure check these steps
1.Make sure gst portal username and gstin is correctly mentioned under GST/VAT tab
2.Then if it show error gst return not filed,check same report on portal,if same not showing on portal,it means it is yet not filed on portal
3.If it is server issue,try downloading after sometime or try by downlaoding manual return
4.Check if there is any permission error,then run BUSY as administartor and then try to download
5.Also check BUSY release update as it should be latest release

One of my GST bills is matching between books and portal but the other bill is not matching. Why could this be happening and what should I do to get both to match?

There can be many reasons for this which are given below: 
Step 1 : Delay in data update
step 2 : Incorrect data entry
Step 3 : Missing invoices
Step 4 : Mismatch in GSTIN or tax rate
Step 5 : Invoice date
Step 6 : Invoice upload error
Step 7 : ITC reversal
To resolve these discrepancies, you can double-check the data entered, ensure invoice details match between BUSY and the GST portal, reconcile missing or duplicate entries, and review and correct any errors in GST configuration.

I am unable to see the bills of other parties to check if they are matching with my entries or not. How can I see the bills of other parties?

If you want to check the other parties bill and matching with the own voucher details then follow the steps:
Step 1: Go to Transaction menu
Step 2: Click on gst misc. utilities option
Step 3: Then click on Download gstr json data
Step 4: Then select particular gstr return and download it
Step 5: Then click on Reconcile gst data option
Step 6: Then select gstr2A party wise or vocuher wise as per your requirement
Step 7: Here you are check the bills of other parties and reconcile it

How can I get clarity on what dates and amounts are considered on the portal for processing the claims we have filed?

To get clarity on what dates and amounts are considered on the portal for processing the claims you have filed, you need to checl below steps:
Step 1: Steyou need to check on GST portal input ITC auto-populate in GSTR3B as per GSTR 2B/ 2A or you can also reconcile GSTR 2A/2B in BUSY from Transactions,
Step 2: then Select GST Misc. Utilities, then Select Reconcile GSTR Data and ITC tagging from Transactions, then Select GST Misc. Utilities,
Step 3: then Select Monthly ITC Tagging as per GSTR-2A and Monthly ITC Tagging as per GSTR-2B

I need help understanding how to change claim options for invoices in the software. What is the process?

if you want to change claim option for invoices in BUSY, please follow below steps :
Yes there is an option to do it voucher-wise or date-wise.
Step 1 : To change the status pending ITC Entries go to the Transacton menu .
Step 2 : Click on Gst Misc Utilities option.
Step 3 : Select monthly ITC tagging as per GSTR 2A / GSTR 2B.
Step 4 : Select Partywise.
Step 5 : In report view enable show previous year transaction.
Step 6 : Select the entry and press F4 to change the status.

what is the process for download GST return data of previous month ?

To download the previous month gst return data you need to follow 
the steps
1 go to transaction menu and click on Gst misc utilities
2 Click on download GSTR json data
3 select the GST return category like GSTR1 or 2A or 2B or3B
4 select the previous month and click on download
5 an one time otp will generate so verify the otp then downoad will start
but need to ensure that you have enabled api access in gst portal and
mentioned GST portal user name in BUSY GST VAT option under configuration
feature menu