Frequently Asked
Questions

Q: I received a discount from a vendor, how do I enter that into the system?

You can setup the discount mode party item wise structure from the below steps. Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then Inventory Step 5: Then On right bottom,Click on the pricing mode option Step 6: For sale/puchase can check the option from the dropdown for party item wise, party item group wise,party group item wise,party group item group and mixed mode.

Q: Why are my credit notes and debit notes not showing in my GSTR 3B?

Here are some steps to resolve or check : Step 1: Go to display then click on GST Reports. Step 1: Check that the transaction date for the GST calculation in the GSTR 3B is entered correctly. Step 2; verify the Accounting Period Mismatch Step 3: Check for any issues or bugs in BUSY Step 4: Review the entries made manually to ensure there are no errors in data entry

Q: Is there a way to re download previously downloaded GSTR A reports if they did not populate properly?

Yes there is a way to redownload the GSTR 2A reports if previously downloaded report not populate properly follow the steps to redownload the GSTR 2A 2B data 1 Go to Transaction menu and click on gst misc utilities 2 click on download GSTR json data then click on download GSTR2A 3 then click on the green signed saved data and click on remove and redownload

Q: How do I do ITC tagging for measuring laser in purchases?

To Tag entries in GST retuen please follow below steps :, Step 1 : To change the status pending ITC Entries go to the Transacton menu . Step 2: Click on Gst Misc Utilities option. Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B Step 4 : Select Partywise . . Step 5 : Select the entry and press F4 to change the status ,

Q: How do I download previous months' data from JSON?

To access report from portal in BUSY follow the below steps: Step 1: Go to administration then configuration Step 2: Now go to features/option and click on GST/VAT tab Step 3: Then specify gst portal user name in the field and save configuration Step 4: Now go to transaction and select gst misc. utilities Step 5: Select download gstr json data and select your desired report and download

Q: Why can't I see the full list of invoices my partner has uploaded when I try to reconcile our accounts?

The reason you may not be able to see the full list of invoices your partner has uploaded when reconciling your accounts could be due to a mismatch between the invoices uploaded by your partner and the invoices recorded in your accounting software. It is important to ensure that both parties are uploading and recording invoices accurately to have a complete list for reconciliation.

Q: How do I provide my user ID or license number to access reports from GST portal?

To access report from portal in BUSY follow the below steps: Step 1: Go to administration then configuration Step 2: Now go to features/option and click on GST/VAT tab Step 3: Then specify gst portal user name in the field and save configuration Step 4: Now go to transaction and select gst misc. utilities Step 5: Select download gstr json data and select your desired report and download

Q: What causes the error "Data Mismatch" during reconciliation? How do I fix it?

The error "Data Mismatch" during reconciliation occurs when there is a difference between the data in your accounting software and the data in the GST portal. To fix it, you need to identify the source of the mismatch and correct it in either your software or the portal. This may involve checking for errors in data entry, updating master balances, or troubleshooting reconciliation errors.

Q: Why am i unable to generate OTP for downloading the GSTR reconciliation report.

If you are unable to generate an OTP for downloading the GSTR reconciliation report, there could be various reasons for this issue. Here are some common factors to consider when troubleshooting the problem: 1. Check GST Portal User name should be correct mention in GST/VAT tab. 2. Check GSTIN no. also which is mention is GST/VAT tab. 3. API access should be enable from gst portal.

Q: How do I check if there are errors in the GST upload, and how can I reconcile the accounts and GST accounts if there is a difference?

To check for errors in the GST upload, you can check these steps: Step 1: Go to display then select GST report. Step 2: Now choose GST audit reports in BUSY Step 3: And reconcile the accounts and GST. If there is a difference, you can use the Reconcile Account and GST option to find the reason for the difference and correct any errors.

Find Solutions to Common Issues Related to taxation - gst reconciliation

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Dealer Complaint/Issues

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Dealer Complaint/Issues

I received a discount from a vendor, how do I enter that into the system?

You can setup the discount mode party item wise structure from the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then On right bottom,Click on the pricing mode option
Step 6: For sale/puchase can check the option from the dropdown for party item wise, party item group wise,party group item wise,party group item group and mixed mode.

Why are my credit notes and debit notes not showing in my GSTR 3B?

Here are some steps to resolve or check :
Step 1: Go to display then click on GST Reports.
Step 1: Check that the transaction date for the GST calculation in the GSTR 3B is entered correctly. 
Step 2; verify the Accounting Period Mismatch
Step 3: Check for any issues or bugs in BUSY
Step 4: Review the entries made manually to ensure there are no errors in data entry

Is there a way to re download previously downloaded GSTR A reports if they did not populate properly?

Yes there is a way to redownload the GSTR 2A reports if previously 
downloaded report not populate properly
follow the steps to redownload the GSTR 2A 2B data 
1 Go to Transaction menu and click on gst misc utilities 
2 click on download GSTR json data then click on download GSTR2A 
3 then click on the green signed saved data and click on remove and redownload

How do I do ITC tagging for measuring laser in purchases?

To Tag entries in GST retuen please follow below steps :,
Step 1 : To change the status pending ITC Entries go to the Transacton menu .
Step 2: Click on Gst Misc Utilities option.
Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
Step 4 : Select Partywise . . 
Step 5 : Select the entry and press F4 to change the status ,

How do I download previous months' data from JSON?

To access report from portal in BUSY follow the below steps:
Step 1: Go to administration then configuration 
Step 2: Now go to features/option and click on GST/VAT tab
Step 3: Then specify gst portal user name in the field and save configuration
Step 4: Now go to transaction and select gst misc. utilities
Step 5: Select download gstr json data and select your desired report and download

Why can't I see the full list of invoices my partner has uploaded when I try to reconcile our accounts?

The reason you may not be able to see the full list of invoices your partner has uploaded when reconciling your accounts could be due to a mismatch between the invoices uploaded by your partner and the invoices recorded in your accounting software. It is important to ensure that both parties are uploading and recording invoices accurately to have a complete list for reconciliation.

How do I provide my user ID or license number to access reports from GST portal?

To access report from portal in BUSY follow the below steps:
Step 1: Go to administration then configuration 
Step 2: Now go to features/option and click on GST/VAT tab
Step 3: Then specify gst portal user name in the field and save configuration
Step 4: Now go to transaction and select gst misc. utilities
Step 5: Select download gstr json data and select your desired report and download

What causes the error "Data Mismatch" during reconciliation? How do I fix it?

The error "Data Mismatch" during reconciliation occurs when there is a difference between the data in your accounting software and the data in the GST portal. To fix it, you need to identify the source of the mismatch and correct it in either your software or the portal. This may involve checking for errors in data entry, updating master balances, or troubleshooting reconciliation errors.

Why am i unable to generate OTP for downloading the GSTR reconciliation report.

If you are unable to generate an OTP for downloading the GSTR reconciliation report, there could be various reasons for this issue. Here are some common factors to consider when troubleshooting the problem:
1. Check GST Portal User name should be correct mention in GST/VAT tab.
2. Check GSTIN no. also which is mention is GST/VAT tab.
3. API access should be enable from gst portal.

How do I check if there are errors in the GST upload, and how can I reconcile the accounts and GST accounts if there is a difference?

To check for errors in the GST upload, you can check these steps:
Step 1: Go to display then select GST report.
Step 2: Now choose GST audit reports in BUSY
Step 3:  And reconcile the accounts and GST. If there is a difference, you can use the Reconcile Account and GST option to find the reason for the difference and correct any errors.

Frequently AskedQuestions