Frequently Asked
Questions

Q: How long does it take for reconciliation discrepancies to be resolved?

If you want to know how long does it take for reconciliation discrepancies to be resolve then it is completely depend on number of voucher you have in discrepancies

Q: Why is a particular entry showing in red?

In reconcile GSTR data feature matched and mismatched entries are showed in red and bule colour. 1.Matched entries are shown in blue colour. 2.Mismatched entries are shown in red colour

Q: I see an amendment in my GST portal but I don't see any changes reflected in my A report. Why is the amendment data not showing up?

New amendments are not visible due to old date JSON data being downloaded. Check your GSTR 2A Reconciliation Report after downloading/re-downloading the json data in the current date.

Q: Some bills are missing which is causing sales differences of around Rs. . How can I fix this?

You can enter missing invoices in BUSY to resolve portal data differences and reconcile the difference between your data and portal data through the reconciliation option in BUSY.

Q: There seems to be a mismatch between my A and B reports in BUSY. What should I do?

You should reconcile your 2A and 2B reports in BUSY to identify the mismatch and then compare it with the data on the portal to resolve the issue.

Q: I have entered a voucher adjustment but my accounts are still not matching. What should I do?

Make sure you have entered voucher with correct detail and on correct date check all information related to voucher like party name,voucher number, voucher amount,and Gst Number etc.

Q: Why is the A report not downloading completely? Is there an issue with the server?

Please check the possible cause: 1: Make sure you have stable internet 2: System Date Format (Chennai, Kolkata, Mumbai, New Delhi) 3: Check after change internet 4: Or Check after some times

Q: What is the meaning of the "Found" status when doing GST tagging in BUSY?

The "Found" status in GST tagging in BUSY means that the software has successfully matched the invoice with the corresponding entry in the GST portal or GSTR-2A data.

Q: I am getting an error while trying to file NIL returns. Can you please guide me to resolve this?

To file Nil GST returns, you typically need to go through the official GST portal gst.gov.in as BUSYmay not offer a direct option for filing nil returns.

Q: I need help reconciling my account books with BUSY reports. What should I do?

Please provide more details as which report do you want to reconcile in BUSY? BUSY offers different reconciliation options, such as GST Reconciliation, Bank Reconciliation, Ledger Reconciliation.

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How long does it take for reconciliation discrepancies to be resolved?

If you want to know how long does it take for reconciliation discrepancies to be
 resolve then it is completely depend on number of voucher you have in discrepancies

Why is a particular entry showing in red?

In reconcile GSTR data feature matched and mismatched entries are showed in red and bule colour.
1.Matched entries are shown in blue colour.
2.Mismatched entries are shown in red colour

I see an amendment in my GST portal but I don't see any changes reflected in my A report. Why is the amendment data not showing up?

New amendments are not visible due to old date JSON data being downloaded.
 Check your GSTR 2A Reconciliation Report after downloading/re-downloading the json data in the current date.

Some bills are missing which is causing sales differences of around Rs. . How can I fix this?

You can enter missing invoices in BUSY to resolve portal data differences and reconcile the difference between your data and portal data through the reconciliation option in BUSY.

There seems to be a mismatch between my A and B reports in BUSY. What should I do?

You should reconcile your 2A and 2B reports in BUSY to identify the mismatch and then compare it with the data on the portal to resolve the issue.

I have entered a voucher adjustment but my accounts are still not matching. What should I do?

Make sure you have entered voucher with correct detail and on correct date check all information related to voucher like party name,voucher number, voucher amount,and Gst Number etc.

Why is the A report not downloading completely? Is there an issue with the server?

Please check the possible cause:
1: Make sure you have stable internet
2: System Date Format (Chennai, Kolkata, Mumbai, New Delhi)
3: Check after change internet
4: Or Check after some times

What is the meaning of the "Found" status when doing GST tagging in BUSY?

The "Found" status in GST tagging in BUSY means that the software has successfully matched the invoice with the corresponding entry in the GST portal or GSTR-2A data.

I am getting an error while trying to file NIL returns. Can you please guide me to resolve this?

To file Nil GST returns, you typically need to go through the official GST portal gst.gov.in as BUSYmay not offer a direct option for filing nil returns.

I need help reconciling my account books with BUSY reports. What should I do?

Please provide more details as which report do you want to reconcile in BUSY? BUSY offers different reconciliation options, such as GST Reconciliation, Bank Reconciliation, Ledger Reconciliation.

Frequently AskedQuestions