Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I need to file my GST returns but am unable to download the required GSTR-B file. What should I do?

 The GST 2A download may get disconnected in BUSY due to temporary server problems or issues with the internet connection. To troubleshoot this, you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. If your connection is weak or intermittent, it may cause the download to disconnect. Consider restarting your router or contacting your internet service provider for assistance.
Step 2 : Clear cache and cookies: Clearing the cache and cookies in your web browser can help resolve any temporary issues that may be causing the disconnection. Go to your browser settings and clear the cache and cookies, then try downloading the GST 2A again.
Step 3 : Update the software: Make sure that you are using the latest version of BUSY. Software updates often include bug fixes and improvements that can resolve connectivity issues. Check for any available updates and install them if necessary.
Step 4 : Disable firewall or antivirus: Sometimes, firewall or antivirus software can interfere with the download process. Temporarily disable these security measures and try downloading the GST 2A again. Remember to re-enable them once the download is complete.

Why is the GST A download getting disconnected in BUSY? How to troubleshoot this?

 The GST 2A download may get disconnected in BUSY due to temporary server problems or issues with the internet connection. To troubleshoot this, you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. If your connection is weak or intermittent, it may cause the download to disconnect. Consider restarting your router or contacting your internet service provider for assistance.
Step 2 : Clear cache and cookies: Clearing the cache and cookies in your web browser can help resolve any temporary issues that may be causing the disconnection. Go to your browser settings and clear the cache and cookies, then try downloading the GST 2A again.
Step 3 : Update the software: Make sure that you are using the latest version of BUSY. Software updates often include bug fixes and improvements that can resolve connectivity issues. Check for any available updates and install them if necessary.
Step 4 : Disable firewall or antivirus: Sometimes, firewall or antivirus software can interfere with the download process. Temporarily disable these security measures and try downloading the GST 2A again. Remember to re-enable them once the download is complete.

How do I adjust excess GST paid while purchasing in my next GST return filing in BUSY software?

 In order to adjust excess GST paid in the previous month, you need to pass a Journal entry for adjustment. However, before doing so, you must first create a cross-adjustment entry through the GST Summary of the particular month in which you want to adjust your excess GST amount. This will allow you to determine the actual GST payable for that month. 
Once the cross-adjustment entry is done, you can pass a separate Journal entry to reduce the GST payable amount of that particular month. To do this, you can create an account master with the name "excess GST paid" and define the group as either a current asset or advance. You can then mention the excess GST amount as the opening balance in that account master for the next month.
To pass the Journal entry, debit the "excess GST paid" account and credit the GST payable account of that particular month. This will help you find the net GST payable amount for that month after adjusting your excess GST paid amount.
It is important to note that for such entries, it is recommended to contact a CA or an accountant.

The reports I generate in BUSY are showing incorrect or irrelevant data. Some transactions seem to be missing while some unknown transactions are showing up. What could be the reason and how can I fix this?

 If reports like accouting or gst reports showing incorrect data or not as per records,you can these points
1. Review the entries made in the BUSY to ensure that there are no mistakes or incorrect values entered.
2. Make sure that the transactions are correctly categorized and mapped to the appropriate accounts.Check billing party is selected proerly according to the transactions
3. Check if there are any duplicate entries that might be affecting the balances. Remove any duplicates to see if it resolves the issue.
4. Review the opening balances for each account to ensure they are entered correctly or any changes made in previous year may affect opening balance in current financial year
5. Check all item entries are correclty done and if there is any tagging in it affect that account is correct and also can reapply item in voucher if made any changes
6. Check all over amount including tax amounts in vouchers is correct
7. Also after backup,you can update master balances or update gst summary for gst reports from hoousekeeping if needed or regenrate dual vouchers for masters,if any changes made after voucher entries

I am unable to find the customized GST report that was created earlier. How can I retrieve or recreate this report?

 If you had customized GST report that was created earlier and now you are not able to find this then you need to follow below steps : 
Step 1:Check your backup data or the latest backup for the customized GST report.
Step 2:Restore the data if needed.
Step 3:Open the GST report from the restored data.
Step 4:Click on custom columns on the right-hand side at the bottom.
Step 5:Select copy to disk and choose your desired format.
Step 6:Save the exported report to the desktop.
Step 7:Go back to the GST report, open it again, and select standard report.
Step 8:Click on custom columns on the right-hand side at the bottom.
Step 9:Choose copy from disk and select the format exported to the desktop.
Step 10:Save the information to retrieve the report.
If the report is not in the backup, then you need to create new report, follow these steps:
Step 1:Open the GST report.
Step 2:Click on custom column at the top.
Step 3:Add the required fields.
Step 4:Save this new format to create a new report.

How do I correct GST summary and balance sheet mismatch

 To identify and resolve the discrepancy between your GST Summary and Balance Sheet, you need to first find out which part is causing the mismatch, such as sales, purchases, or others. Then, you can follow these steps:
Step 1: Open the GST Audit Reports and select “Reconcile Accounts & GST” report. If you see any voucher there, correct the mistake in that voucher. The report should be blank.
Step 2: Verify that the discount and other charges in the bill sundry are entered correctly.
Step 3: Verify that the accounting configurations in the bill sundry are correct as per your requirements.
Step 4: Ensure that the tax is applied properly in the vouchers.
Step 5: Ensure that the tax account selected in the sale/purchase type and tax bill sundries is correct or not.
Step 6: Verify that the tax type selected in the tax accounts, such as IGST, CGST, SGST, etc., is correct ot not.
Step 7: Compare both reports in a short range and find the date when the mismatch occurs.
If you need any assistance you can also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I need to add columns for Quantity and Rate in the GST Sales Register report in BUSY. How can I do this?

 If you want quantity and rate fields in GST sales under gst reports,you can open and then add custom column for quantity and rate fields as available by selecting coloumn number and heading in custom coloumns and also you must have stanrard or enterprise model to add custom column and user right to add columns in reports.
When you will open sales register in gst registers,On top right select custom columns,then follow these steps
Step 1 add format name for custom column and then add new columns
Step 2 Mention heading for columns like quantuty or rate,then position,data type,alighnment and amount details if data type is numeric
Step 3 Now in data field,select category like master,or accounting or inventory voucher header or body and then click on fields and fields for data will be loaded
Step 4 Now select quantity or rate fields from the list and then save the changes
Step 5 Now again open sale register from gst registers,select format name you have added and then date range and then load report
Step 6 Now you can check column quantity and rates will be shown in report

I see pending status for my GST returns filing. How do I change the status and ensure successful filing?

 If you see pending status for your GST returns filing, to change the status and ensure successful filing, you need to follow the below steps: 
Step 1: Check BUSY latest version and Release.
Step 2: Take Backup and Go to House - Keeping Menu, Click on Update Master Balances and Run update master balances & update voucher GST Summary.
Step 3: Go to Display Menu, Click on GST Reports option, Click on GSTR-1 GSTR-3B and select required options Starting date & Ending date, Click on OK
Step 4: Verify GST Configuration Settings.
Step 5: Cross-Check Input Data. Double-check the data entered for GST transactions. Ensure that all relevant details are accurately recorded to reflect in the GSTR-3B report.
Step 6: Select GST Returns and choose the return options the you want to generate such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 7: Select Report to be generated options such as Direct Upload, JSON, CSV File, etc.( Direct Upload option is currently available for GSTR-1 only).
Step 8: Enter the period and can generate GST Returns according to the option selected.

I am unable to understand the GST reports generated in BUSY. Can you explain what the different values mean?

 Here's an explanation of the key values and terms typically found in GST reports:
Step 1: GSTIN (Goods and Services Tax Identification Number):This is your unique GST identification number. Step 2: Taxable Value:The total value of goods or services on which GST is applicable. Step 3: CGST (Central Goods and Services Tax):The Central GST is a tax component collected by the Central Government.
Step 4: SGST (State Goods and Services Tax):The State GST is a tax component collected by the State Government.
step 5:IGST (Integrated Goods and Services Tax):The Integrated GST is applicable to the supply of goods and services between different states or union territories
Step 6: CESS (Cess):Cess is an additional tax levied on certain goods and services. Step 7: Reverse Charge Mechanism
Step 8: Exempted Supplies:Supplies of goods or services that are not subject to GST
Step 9: Non-GST Supplies:Some supplies may be outside the purview of GST.
Step 10: Zero Rated Supplies:Supplies that are taxable at a GST rate of 0% are classified as zero-rated supplies.
Step 11: Nil Rated Supplies:Nil-rated supplies are those on which GST is applicable at a rate of 0%

I need help understanding how to post and report GST taxes using BUSY. What do I need to know?

 To post and report GST taxes using BUSY, you need to understand the following:
1. Configure GST Settings: Set up your GST-related settings in BUSY, including tax rates, tax codes, and HSN codes.
2. Record Purchase and Sales Entries: Enter purchase and sales invoices accurately, ensuring that the GST rates and tax codes are correctly assigned.
3. Generate GST Reports: GST reports to analyze and track your GST transactions. These reports provide details such as tax liability, input tax credit, and tax payments.
4. Reconcile GST Entries: Regularly reconcile your GST entries with the GST portal data to ensure accuracy and compliance.
5. File GST Returns: Use BUSY to generate and file your GST returns, such as GSTR-1, GSTR-3B, and GSTR-9.
6. Understand Input Tax Credit: Learn how to claim input tax credit on eligible purchases and utilize it to offset your GST liability.
7. Stay Updated: Keep yourself informed about any changes in GST rules and regulations to ensure compliance with the latest requirements.
It is recommended to refer to the BUSY documentation or consult their customer support for detailed instructions specific to your business needs."

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