Frequently Asked Questions

If there is a tax mismatch in BUSY record and the ereturn which already filed on portal. You can reconcile the GST return in BUSY.
 Pls follow the below steps.
 Step 1: Click on Transactions
 Step 2: Then GST Misc. Utilities
 Step 3: Then Download the GSTR data
 Step 4: Then Reconcile the GSTR data

If you want to add GST details in your company please follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on configuration option
 Step 3: Then click on features and option
 Step 4: Then click on GST/VAT button
 Step 5: Afterwards you can specify GSTIN number and then save the changes

entered sales in under composite scheme firm but gst not getting generated for that follow these steps 
 step 1: go to the configurations under administration menu
 step 2: open features and options , click on GST/VAT tab 
 step 3: select dealer type as compositon then mentioned relevant tax rate for auto calculate GST.

To download JSON file from GST portal, follow these steps:
 while download file esure that we download correct months file .
 step 1:Navigate to the GST Misc. Utilities and open the option to download GSTR JSON data.
 step 2:Download GSTR1 in either automatic or manual mode.
 step 3:Select the month for downloading that requires alignment.

customer and account details are showing incorrectly in BUSY reports. to fix or update the details follow these steps 
 1. go to the administration option 
 2. then click on account and modiy
 3. then select account which is want to modify 
 4. make all relevant changes in master then save it .

To speed up or troubleshoot downloads from the BUSY portal, customers can try checking their internet connection, updating their software release, and ensuring they are using the correct Excel version (2007 or higher). They can also try clearing their browser cache and cookies, and disabling any browser extensions that may be interfering with the download.

If some of your GST amounts are showing as DHT (Deferred Tax) in your accountingfinancial statements, it may indicate that deferred tax accounting is being applied to certain transactions or accounts. Deferred tax is used to account for temporary differences between accounting and tax rules, and it can result in deferred tax assets or liabilities.

If your data is not being accepted when you try to upload it to the portal, you should try troubleshooting by
 Step 1 : Refreshing the portal
 Step 2 : Checking for any errors 
 Step 3 : Formatting issues in your data
 Step 4 : Ensuring that you are following the correct upload process.

Here are steps you can take to recalculate the totals and resolve the issue:
 Step 1: Double-check the data that has been entered for both B2B and B2C transactions. 
 Step 2: Run update voucher GST summary from housekeeping menu .
 step 3: Reconcile Transactions
 Step 4: Cross-Check with Accounting or Sales / purchase transanctions.

If quarterly GST payment is not reflecting correctly in your balance sheet, you can check the following:
 1. Check the group of assigned GST liability account ledger.
 2. Check that the payment is assigned to the correct GST liability account.
 3. Check that you have entered the payment transaction correctly in your journal voucher.