Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to check sales details for a date range but unable to apply date filters. Why don't I have this option?

To check sales details for a date range , please follow steps : 
Step 1: Go to Display menu .
Step 2 : Select Sales Analysis .
Step 3 : Select option Party wise
Step 4; click on Standard date wise option
Step 5 : click on okay and open the report.

How can I include both BB and BC sales in the sales register report? What settings do I need to change?

To view sales register with B2B and B2C transactions in BUSY, you need to follow these steps:
Step 1: Open your company then click on Display menu.
Step 2: Select GST Reports and click on GST Registers.
Step 3: Select Sales Registers and choose Both B2B and B2C option.
Now, the report will show both transactions.

I am unable to create CGST tax ledger while making sales invoice entry. It shows error. How can I resolve this?

To resolve the CGST tax ledger creation error in BUSY sales invoice, check if the tax category is correctly defined in the item master and voucher level. Also, ensure that the tax is automatically connected and generated in the invoice. If the issue persists, check for any errors in the voucher level and Income Tax portal.

The annual GST return is asking for previous year's closing balances. How can I find this information in BUSY?

To find the previous year's closing balances for annual GST return in BUSY, you can generate a Trial Balance report for the last day of the previous financial year. This report will show the closing balances of all accounts as of that date, which can be used as the opening balances for the current financial year.

I need to unregister from GST. What is the process to follow in the software before unregistering?

Steps to Follow in Software Before Unregistering from GST:
Step 1: Before making any changes,Backup Your Data
Step 2: Review your financial records and ensure that all outstanding GST liabilities
Step 3: Update GSTIN Information
Step 4: Review and update customer and supplier records to reflect your new unregistered status.
Step 5: Adjust Input Credit Balances

What options do I have for grouping and sub-totaling GST reports by tax rates, voucher types etc?

To view the rate wise breakup in sale and purchase register follow below steps:
Step 1: Go to display option and select gst reports.
Step 2: Then select the gst register and the select supply outward register or supply inward register.
Step 3: Now after opening the report press F5 key to summary the report.

What is causing an error that says "UQC already exists" when filing GSTR returns in BUSY?

The error UQC already exists occurs when filing GSTR1 returns in BUSY if the UQC for a particular transaction already exists in the system. This means that there is a duplicate entry of the UQC for that transaction. To resolve this error, you need to ensure that each transaction has a unique UQC assigned to it.

Why is the HSN code wise sale register not showing the tax rate wise quantity breakup?

The HSN Code wise sales register report displays the data according the Hsn code.If you want to see the tax rate wise quantity in this report then you can added it through the custom column. Additionally, you can check the other Gst report which is related to tax rate wise quantity in the supply outward register.

How can we check GST payable details after gst output and input adjustment?

To check the gst payable details, you can check the GST summary by follow these steps:
Step 1: Go to Display section then click n GST summaries
Step 2: Now, choose the gst summary and open the report after specify the date range.
Step 3: After open the report, you can made GST adjustment by using F4 shortcut key.

How can I merge minus values across different states in my GST return?

In your GST return, if you have negative (minus) values across different states, these typically represent unutilized input tax credits (ITC) or excess output tax that can be adjusted or carried forward. Merging these negative values from different states is not a common practice; instead, you should handle them separately based on each state's GST regulations.
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