Frequently Asked Questions

Find out the steps to check entries with tax rate errors 
 Step : Go to display 
 Step : Then go to gst report 
 Step : Then go to gst audit report
 Step : Then go to invalid tax rate report
 Step : And select the voucher type you wants to check entries

BUSY is complete business management sofware which is fully GST software, and you can find multiple GST reports here.
 To find the reports please follow the given mention steps
 Step 1 Go on display
 Step 2 Click on GST reports
 Step 3 Here you can find the GST summary, returns, register, audit and other reports

If you want to add GST details in your company please follow these steps:
 Step 1: Go to administration menu
 Step 2: Then click on configuration option
 Step 3: Then click on features and option
 Step 4: Then click on GST/VAT button
 Step 5: Afterwards you can specify GSTIN number and then save the changes

entered sales in under composite scheme firm but gst not getting generated for that follow these steps 
 step 1: go to the configurations under administration menu
 step 2: open features and options , click on GST/VAT tab 
 step 3: select dealer type as compositon then mentioned relevant tax rate for auto calculate GST.

To download JSON file from GST portal, follow these steps:
 while download file esure that we download correct months file .
 step 1:Navigate to the GST Misc. Utilities and open the option to download GSTR JSON data.
 step 2:Download GSTR1 in either automatic or manual mode.
 step 3:Select the month for downloading that requires alignment.

customer and account details are showing incorrectly in BUSY reports. to fix or update the details follow these steps 
 1. go to the administration option 
 2. then click on account and modiy
 3. then select account which is want to modify 
 4. make all relevant changes in master then save it .

To speed up or troubleshoot downloads from the BUSY portal, customers can try checking their internet connection, updating their software release, and ensuring they are using the correct Excel version (2007 or higher). They can also try clearing their browser cache and cookies, and disabling any browser extensions that may be interfering with the download.

If some of your GST amounts are showing as DHT (Deferred Tax) in your accountingfinancial statements, it may indicate that deferred tax accounting is being applied to certain transactions or accounts. Deferred tax is used to account for temporary differences between accounting and tax rules, and it can result in deferred tax assets or liabilities.

If your data is not being accepted when you try to upload it to the portal, you should try troubleshooting by
 Step 1 : Refreshing the portal
 Step 2 : Checking for any errors 
 Step 3 : Formatting issues in your data
 Step 4 : Ensuring that you are following the correct upload process.

Here are steps you can take to recalculate the totals and resolve the issue:
 Step 1: Double-check the data that has been entered for both B2B and B2C transactions. 
 Step 2: Run update voucher GST summary from housekeeping menu .
 step 3: Reconcile Transactions
 Step 4: Cross-Check with Accounting or Sales / purchase transanctions.