Frequently Asked
Questions

Q: I made my quarterly GST payment but it is not reflecting correctly in my balance sheet. What should I do?

If quarterly GST payment is not reflecting correctly in your balance sheet, you can check the following: 1. Check the group of assigned GST liability account ledger. 2. Check that the payment is assigned to the correct GST liability account. 3. Check that you have entered the payment transaction correctly in your journal voucher.

Q: I am unable to see the taxable values after applying a filter in my GST report. How can I fix this?

If taxable value is not showing then you need make sure that value on which you have applied filter should be Correct and exist in report otherwise it will show you blank report.Even make sure that report that you are checking in GST reports,Taxable Column should be exist in Report before filter in Report.

Q: I want to generate the ITC claim register for a custom date range. Is there a way to do this?

to generate the ITC claim register for a custom date range, please folllow below stwps : Step 1: nevigate the transaction menu Step 2: select GST misc Utilities and then ITC claim register Step 3: click on date wise option Step 4 : specify the date and view the report

Q: The system is showing duplicate entries while making a GSTR file. How can I resolve this issue of duplicate entries?

To resolve the issue of duplicate entries while making a GSTR1 file, Step 1 : You can manually delete the duplicate entries from the software by looking at voucher numbers or other identifiers. Step 2 : Additionally, upgrading to the latest version of the software may help resolve any bugs causing the duplicate entries.

Q: How do I correct or re-submit GST returns if I missed submitting any bill earlier? What is the process?

if you want to correct or re-submit GST returns if missed submitting any bill earlier you have to fix it manually through an amendment of those missed invoice on the GST portal. Please note that you can only correct the values on the invoice; you can't delete it once you've submitted the GST return.

Q: Why are my returns showing input tax credit discrepancy between months when my purchase entries are all correct?

Here are some common factors that might lead to such discrepancies: Step 1: Ensure that you have accounted for all the purchases and invoices in the correct tax periods. Step 2: Invoice Mismatches, Verify that the details on your purchase invoices, including the GSTIN of the supplier, invoice date, and invoice number Step 3:

Q: Showing difference in sale of company in BUSY gstr data and portal gstr data for specific period.

There is some of following reasons for showing difference amount in GST Portal and BUSY data are:- 1: If after uploading and filing Gstr1 do make some changes in vouchers in BUSY data. 2: Due to some error in Party gstin number or other reason some of bill not getting upload in gst portal.

Q: How to resolve mismatch between sales amount and taxable amount. What should I check to fix this?

To resolve this, below are two reports to check and you will get the vouchers through which the mismatch appears: 1: Account Sales Register with bifurcation of amount option of account books from Display menu. 2: reconcile GST and Account Audit reports of GST Reports from the Display menu. and then you made a change accordingly.

Q: How can I check whether the other party has filed a return or not in BUSY?

To check the other party has filed a return or not in BUSY you can follow the steps Step1 Go to transaction menu and click on GST misc utilities Step2 Click on check party return filling status Step3 Select one party or all transacted party or self to view the report

Q: Can I change the setting to show purchase amount and taxable amount in the GST report?

To show purchase amount and taxable amount in the GST report, please follow below steps : Step 1: Go to Display Menu Step 2: Select option GST Reports Step 3: and Open GST Register menu Step 4: Here we can see Sales, Purchase, GSTR 2A , GSTR 2B, ITC Tagging and Electronic Cash and Credit Ledger.

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I made my quarterly GST payment but it is not reflecting correctly in my balance sheet. What should I do?

If quarterly GST payment is not reflecting correctly in your balance sheet, you can check the following:
 1. Check the group of assigned GST liability account ledger.
 2. Check that the payment is assigned to the correct GST liability account.
 3. Check that you have entered the payment transaction correctly in your journal voucher.

I am unable to see the taxable values after applying a filter in my GST report. How can I fix this?

If taxable value is not showing then you need make sure that value on which you have applied filter should be Correct and exist in report otherwise it will show you blank report.Even make sure that report that you are checking in GST reports,Taxable Column should be exist in Report before filter in Report.

I want to generate the ITC claim register for a custom date range. Is there a way to do this?

to generate the ITC claim register for a custom date range, please folllow below stwps : 
 Step 1: nevigate the transaction menu 
 Step 2: select GST misc Utilities and then ITC claim register 
 Step 3: click on date wise option 
 Step 4 : specify the date and view the report

The system is showing duplicate entries while making a GSTR file. How can I resolve this issue of duplicate entries?

To resolve the issue of duplicate entries while making a GSTR1 file,
 Step 1 : You can manually delete the duplicate entries from the software by looking at voucher numbers or other identifiers.
 Step 2 : Additionally, upgrading to the latest version of the software may help resolve any bugs causing the duplicate entries.

How do I correct or re-submit GST returns if I missed submitting any bill earlier? What is the process?

if you want to correct or re-submit GST returns if missed submitting any bill earlier
 you have to fix it manually through an amendment of those missed invoice on the GST portal. Please note that you can only correct the values on the invoice; you can't delete it once you've submitted the GST return.

Why are my returns showing input tax credit discrepancy between months when my purchase entries are all correct?

Here are some common factors that might lead to such discrepancies:
 Step 1: Ensure that you have accounted for all the purchases and invoices in the correct tax periods.
 Step 2: Invoice Mismatches, Verify that the details on your purchase invoices, including the GSTIN of the supplier, invoice date, and invoice number
 Step 3:

Showing difference in sale of company in BUSY gstr data and portal gstr data for specific period.

There is some of following reasons for showing difference amount in GST Portal and BUSY data are:-
 1: If after uploading and filing Gstr1 do make some changes in vouchers in BUSY data.
 2: Due to some error in Party gstin number or other reason some of bill not getting upload in gst portal.

How to resolve mismatch between sales amount and taxable amount. What should I check to fix this?

To resolve this, below are two reports to check and you will get the vouchers through which the mismatch appears:
1: Account Sales Register with bifurcation of amount option of account books from Display menu.
2: reconcile GST and Account Audit reports of GST Reports from the Display menu. and then you made a change accordingly.

How can I check whether the other party has filed a return or not in BUSY?

To check the other party has filed a return or not in BUSY you can follow the steps 
 Step1 Go to transaction menu and click on GST misc utilities 
 Step2 Click on check party return filling status 
 Step3 Select one party or all transacted party or self to view the report

Can I change the setting to show purchase amount and taxable amount in the GST report?

To show purchase amount and taxable amount in the GST report, please follow below steps : 
Step 1: Go to Display Menu
Step 2: Select option GST Reports
Step 3: and Open GST Register menu 
Step 4: Here we can see Sales, Purchase, GSTR 2A , GSTR 2B, ITC Tagging and Electronic Cash and Credit Ledger.

Frequently AskedQuestions