Frequently Asked Questions

BUSY is complete business management sofware which is fully GST software, and you can find multiple GST reports here.
 To find the reports please follow the given mention steps
 Step 1 Go on display
 Step 2 Click on GST reports
 Step 3 Here you can find the GST summary, returns, register, audit and other reports

If shipping address and details showing in gst reports instead of billing party details that means while voucher entry in BUSY party select GST Report Basis as billing shipping details not As per party master so need to select As per party master in gst report basis in billing shipping window and resave voucher.

If voucher not showing in gstr2b first check voucher number and then if voucher number is correct but not showing in gstr2b so told party to update voucher manually in portal as Gstr2b is static it is neccessary to upload voucher before 15th of each month data otherwise it will not consider after that.

To change the tax amount from CGST & SGST to IGST for a transaction follow these steps
 step 1: open invoice which is you want to modify
 step 2: then change sales or purchase type as central 
 step 3: after that apply tax again IGST will be auto calculated then save invoice again

If you are able to download GSTR 2B previously now getting errror, this could be:
 Step 1 : Check your credentials
 Step 2 : Check your internet connection
 Step 3 : Update the software
 Step 4 : Check GST portal error or server down
 Step 5 : Firewal settings
 Step 6 : Access rights

To write off tax liability in BUSY for a bankrupt customer, please follow below mentioned steps.
 Step 1: Go to transaction menu and click on add journal voucher.
 Step 2: Enter voucher date and select GST nature as not applicable.
 Step 3: Debit your bad debts and tax account and credit your party account.

The GST Input account carry the balance which you have paid to vendor and use in the purchase, purchase return, debit and credit note of purchases.
 The GST Output account carry the balance of the GST amount which you have charge to the customer during sales voucher, sales return,debit and credit note of sales.

If taxable value is not showing then you need make sure that value on which you have applied filter should be Correct and exist in report otherwise it will show you blank report.Even make sure that report that you are checking in GST reports,Taxable Column should be exist in Report before filter in Report.

to generate the ITC claim register for a custom date range, please folllow below stwps : 
 Step 1: nevigate the transaction menu 
 Step 2: select GST misc Utilities and then ITC claim register 
 Step 3: click on date wise option 
 Step 4 : specify the date and view the report

To resolve the issue of duplicate entries while making a GSTR1 file,
 Step 1 : You can manually delete the duplicate entries from the software by looking at voucher numbers or other identifiers.
 Step 2 : Additionally, upgrading to the latest version of the software may help resolve any bugs causing the duplicate entries.