Frequently Asked Questions

To void or delete an incorrect invoice in BUSY, you can open the invoice and select the particular row to void or delete it. Or press the F9 key will hide the details and remove it from the invoice . And to you can modiify the invoice and save the changes.

To export GST data with party names in BUSY, To customize columns in BUSY's GST return data, you can use the custom column feature. Click on custom column, add a new column name, position, and type, and specify the category from where it will pick the details. Then save the changes.

The credit balance in the GST summary is calculated based on the input tax credit (ITC) and output tax (OT) amounts that you've reported in your GST returns. The calculation of the credit balance is as follows: 
 Credit Balance = Total Input Tax Credit (ITC) - Total Output Tax (OT)

Here are some possible reasons for the delay:
 Step 1: New GST rates may not be immediately available in your software.
 Step 2: Gst rates changes have to update manually . 
 Step 3 : Using Bulk updation process we can update the tax rate changes in the item master .

The cause of the error Invalid data found when generating an invoice in BUSY could be due to incorrect or missing information in the invoice, such as 
 Step 1 : An invalid HSN code or location.
 It is recommended to check the details and validate them before generating the invoice.

If the total amount of eligible ITC the GST report of BUSY does not match with the earlier data, it is possible that some changes were made after certain period. It is recommended to manually cross verify both the eligible ITC of current period and earlier data to identify any discrepancies.

Step 1: Login to the GST portal using your registered credentials. 
 Step 2: Navigate to the 'Services' tab and click on the 'Returns' option. Then, click on the 'Returns Dashboard' option. 
 Step 3: Select the financial year and the tax period for which you want to make the amendment.

If you want to update GST summary then please follow the given steps
 Step 1: Go to Housekeeping menu
 Step 2: Then update Gst summary option.
 Step 3: Cick on partial if want to update with some date range.
 Step 4: Then enter start date and end date then ok.

The issue of interest expenses not showing up correctly in the tax audit reports when marked as non-GST in BUSY could be due to the general entry not being locked. To resolve this, the customer should exclude the general entry in the tax audit report and only use the payment entries.

In BUSY, we have the option to update the GST user name from Administration, then select Configuration, select Features / Options, then select the GST/VAT option, In that, you will find the option to enter the GST user name. 
 but we don't have the option to upload a GST photo.