Frequently Asked
Questions

Q: My GST return filing is failing with an error that the GSTN should start with My GSTN is correct, so why am I facing this issue?

Double-check the format of the GSTN you have entered. The GSTN is a 15-digit alphanumeric code, and the first two digits represent the state code. If your GSTN is for a business in India, the state code should start with "07" for Delhi

Q: I am getting an error that my HSN codes are incorrect. What is the correct format for entering HSN codes?

The HSN code can be a 6-digit, 8-digit, or 10-digit code, depending on the level of detail required. Some systems may require you to input the complete 6-digit HSN code, while others may ask for a more detailed 8 or 10-digit code.

Q: What kind of transactions or entries in BUSY may not get reflected in the GSTR filing on the GST portal?

To ensure accurate and complete GSTR-1 filings, it's essential to review Bsuy settings, validate your data entries, and make any necessary corrections or manual adjustments as needed to account for the types of transactions that may not be automatically reflected in the return.

Q: I want to claim input tax credit for a purchase invoice. What is the process to do this in BUSY?

To claim ITC on purchase invoice: Step 1 : CLick on transaction Step 2 : Purchase and add Step 3 : Verify GSTIN Step 4 : Input tax details Step 5 : Generate GST return Step 6 : Verify ITC in gst return

Q: I want to generate a GST report in BUSY. How can I find and open the GST report option?

To generate a GST report in BUSY, you can find and open the GST report option by going to the "Display" menu, then selecting "GST Reports." From there, you will be able to access various options for generating different types of GST reports.

Q: Why am I unable to claim input tax credit for a particular month and how can I resolve this?

You may be unable to claim input tax credit for a particular month if the vendor has not filed their GST returns yet. To resolve this, you will need to wait until the vendor files their returns before claiming the input tax credit.

Q: I made some changes to GST account groups in BUSY. Now my GST reports are showing incorrect totals. What should I do to fix this?

If you made some changes to the GST account groups in BUSY, Now that your GST reports are showing incorrect totals, you should revert back to your changes, or you can select the relevant GST account group for the same to fix this.

Q: The net purchase amount is getting subtracted instead of added in GST purchase register Why is this happening and how can I fix it?

The net purchase amount is getting added instead of subtracted because the "Include Purchase Return" option in the software is set to "Yes". To fix this, you need to change the setting to "No" so that the purchase return amount is subtracted separately.

Q: What steps should I take if my GST reports have mismatch between BUSY data and actual bills? How do I debug and resolve this?

If GST report data mistmatch as per BUSY data and actual data, you have to check : Step 1 : check data entry Step 2 : Verify GSTIN and tax rates Step 3 : Reconcile GST Step 4 : Verify place of supply

Q: Why am I unable to see percentage-wise splits for different Tax Rate in the same bill?

For view sales Register tax rate wise please follow these steps: 1. Go in Display then go in Gst Report 2. Then Go in Gst Register then Go in supply outward Register 3. Then Mention Date range and open Report

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My GST return filing is failing with an error that the GSTN should start with My GSTN is correct, so why am I facing this issue?

Double-check the format of the GSTN you have entered. The GSTN is a 15-digit alphanumeric code, and the first two digits represent the state code. If your GSTN is for a business in India, the state code should start with "07" for Delhi

I am getting an error that my HSN codes are incorrect. What is the correct format for entering HSN codes?

The HSN code can be a 6-digit, 8-digit, or 10-digit code, depending on the level of detail required. 
 Some systems may require you to input the complete 6-digit HSN code, while others may ask for a more detailed 8 or 10-digit code.

What kind of transactions or entries in BUSY may not get reflected in the GSTR filing on the GST portal?

To ensure accurate and complete GSTR-1 filings, it's essential to review Bsuy settings, validate your data entries, and make any necessary corrections or manual adjustments as needed to account for the types of transactions that may not be automatically reflected in the return.

I want to claim input tax credit for a purchase invoice. What is the process to do this in BUSY?

To claim ITC on purchase invoice:
 Step 1 : CLick on transaction
 Step 2 : Purchase and add
 Step 3 : Verify GSTIN
 Step 4 : Input tax details
 Step 5 : Generate GST return
 Step 6 : Verify ITC in gst return

I want to generate a GST report in BUSY. How can I find and open the GST report option?

To generate a GST report in BUSY, you can find and open the GST report option by going to the "Display" menu, then selecting "GST Reports." From there, you will be able to access various options for generating different types of GST reports.

Why am I unable to claim input tax credit for a particular month and how can I resolve this?

You may be unable to claim input tax credit for a particular month if the vendor has not filed their GST returns yet. To resolve this, you will need to wait until the vendor files their returns before claiming the input tax credit.

I made some changes to GST account groups in BUSY. Now my GST reports are showing incorrect totals. What should I do to fix this?

If you made some changes to the GST account groups in BUSY, Now that your GST reports are showing incorrect totals, you should revert back to your changes, or you can select the relevant GST account group for the same to fix this.

The net purchase amount is getting subtracted instead of added in GST purchase register Why is this happening and how can I fix it?

The net purchase amount is getting added instead of subtracted because the "Include Purchase Return" option in the software is set to "Yes". To fix this, you need to change the setting to "No" so that the purchase return amount is subtracted separately.

What steps should I take if my GST reports have mismatch between BUSY data and actual bills? How do I debug and resolve this?

If GST report data mistmatch as per BUSY data and actual data, you have to check :
 Step 1 : check data entry
 Step 2 : Verify GSTIN and tax rates
 Step 3 : Reconcile GST
 Step 4 : Verify place of supply

Why am I unable to see percentage-wise splits for different Tax Rate in the same bill?

For view sales Register tax rate wise please follow these steps: 
 1. Go in Display then go in Gst Report 
 2. Then Go in Gst Register then Go in supply outward Register 
 3. Then Mention Date range and open Report

Frequently AskedQuestions