Frequently Asked Questions

To carry forward the pending ITC entries to new year follow below steps:
 Step 1: Take a latest backup of the company.
 Step 2: Go to administration menu and select change financial year.
 Step 3: Then select carry forward pending ITC entries.

Double-check the format of the GSTN you have entered. The GSTN is a 15-digit alphanumeric code, and the first two digits represent the state code. If your GSTN is for a business in India, the state code should start with "07" for Delhi

If you made some changes to the GST account groups in BUSY, Now that your GST reports are showing incorrect totals, you should revert back to your changes, or you can select the relevant GST account group for the same to fix this.

The net purchase amount is getting added instead of subtracted because the "Include Purchase Return" option in the software is set to "Yes". To fix this, you need to change the setting to "No" so that the purchase return amount is subtracted separately.

If GST report data mistmatch as per BUSY data and actual data, you have to check :
 Step 1 : check data entry
 Step 2 : Verify GSTIN and tax rates
 Step 3 : Reconcile GST
 Step 4 : Verify place of supply

For this you can check supply outward and supply inward register.
For check supply outward Register and Inward register follow these steps:
1. Go in Display then go in Gst Report
2. Then go in Gst Register and check supply outward and inward Register party wise

To exclude specific bills from the GST report, you can either hide the entries by pressing the F9 shortcut key at entry grid or use the filter option by pressing F7 shortcut key.Define the conditions and apply the filter in the report accordingly.

To audit and verify the accuracy of GST computations you can refer the below report:
 1 : GST audit report 
 2 : Outward/Inward register of GST report
 3 : Account sale/purchase register with show bifurcation of amount from account books

If your BUSY shows a processing error while trying to access reports or file returns, you need to check your internet connection because it is an online process, so you have to make sure your internet connection is stable and working properly.

The Update Voucher GST Summary option in BUSY is used to update the GST summary of vouchers, sales, and purchases. It should be used when there is a mismatch in the GST amount or if the GST amount is not updated properly.