Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am trying to generate a report for a custom date range but it is showing me the default date range. How can I modify the date range for reports? 

To modify the default date range in generating reports for a custom date range, you can select the date range you want to see and un-tick the default date range. Then, tick on the custom date range option and open the report.

I want to export my sales register data from BUSY to Excel but am unsure of the steps. How can I export the sales register to Excel format? 

To export data from BUSY, you can go to the respective report (e.g., Accounts, Inventory, etc.), select the desired data, and use the Export (ALT+E) option to export it in a compatible file format such as Excel, CSV, PDF & Google Sheet.

Why does the nature of bill (BB/BC) not reflect correctly in the reports even after I have marked it while recording the entry? 

It is important to ensure that the correct bill nature (B2B/B2C) is selected while making entries in order for it to reflect correctly in reports. If the bill nature is not selected correctly, it may result in incorrect reporting and reconciliation issues.

The invoices I tried to submit did not have an IRN or acknowledgement number generated. Does this mean they were not successfully generated? 

If the IRN or acknowledgment number is not visible in the transport window of a voucher, it means that the e invoice might not have been generated successfully. In such cases, you can proceed by regenerating the e invoice directly from BUSY.

I am trying to view my previous year's GST reports but they are not accessible now. What should I do to restore access? 

If you are not able to view the GST reports then make sure you have proper user rights to view the report. If you want to restore then restore your data backup and check if you are able to view the report.

I want to edit the GST details like GST Nature and GST% for already recorded bills in BUSY. How can I do this? 

For Modifying GST Details like GST Nature or GST Tax rate in already entered voucher you need to open voucher and then open the registered expense window in which you can edit GST Nature and GST Tax rate and then resave voucher.

I need to print a copy of my filed GST returns for my records. How can I do that in the software? 

To print GST return, you need to follow:
 Step 1 : CLick on display
 Step 2 :GST reports
 Step 3 : GST returns
 Step 4 : Select the return , open it
 Step 5 : CLick on print option and print it

My GST data is already audited. How can I update BUSY without needing to rewrite my books and redo GST audit? 

If your data is already audited,it recommnded not to modify your data and also running update master balances and rewrite may affect your existing data and this may lead to change in audited data.For any gst related audit or changes,consult your CA

I entered commission income and TDS separately but still cannot see the GST output in summary. What could be wrong? 

entered commission income and TDS separately but still cannot see the GST output in summary for that you needs to enter sales transactions for commission income and TDS with relevant details after that it will be show in GST output summary report

Why is there a difference between the amounts showing in two reports in BUSY, and how can I correct it? 

Difference showing in reports due to:
 Step 1 : Verify report
 Step 2 : Data entry check
 Step 3 : Tax rates and GST
 Step 4 : Review filter
 Step 5 : Check for duplicate
 Step 6 : Verify opening closing balance
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