Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
Why is the GST return filing page not opening when I press F after entering the date range?
the GST return filing page not opening when press F2 after entering the date range because before GST return filing page opening you have to check possible errors to verify that all details entered in GSTR1 is correct or not.
What should I do if I dont know the mobile number or email ID associated with GST login?
If you don't know the mobile number or email ID associated with GST login , you can contact the GST department or the customer support team of GST for assistance. They can help you retrieve or reset your login credentials.
How do I remove extra spaces from the bill number while generating a bill in BUSY?
To remove extra spaces from the bill number while generating a bill in BUSY, you can edit the bill details and manually remove the spaces from the bill number field. Make sure to save the changes before generating the bill.
What is the use of Update and GST Summary options in resolving GSTR- issues in BUSY?
IF your balance is not updated in gst summary in BUSY then you can run one process that is update voucher gst summary.
Through this you can Update the balance of GST Summary to resolve GSTR-1 issues in BUSY.
The RCM adjustment was working earlier but has suddenly stopped. How to troubleshoot and fix this?
Here are steps to troubleshoot and fix the problem:
Step 1: Check for Error Messages
Step 2: Verify Tax category and Rates
Step 3: Ensure that users have the necessary permissions to do RCM adjustments
Step 4: Recheck Journal Entries
How can I remove incorrectly showing taxable amounts from my GSTR B in BUSY?
To remove incorrectly showing taxable amounts from your GSTR 2B in BUSY, you can manually edit the taxable amount in the software. Simply go to the respective entry in BUSY and make the necessary changes to correct the taxable amount.
Why are some of my service items being changed to goods items in BUSY?
some of service items being changed to goods items in BUSY becuase of in item master you selcetd tax category as a goods, for service item you need to selected service related tax category in master then save it .
Why is exempt sales showing as taxable value in GSTR- filing in BUSY?
If exempt sales are showing as taxable value in GSTR-1 filing in BUSY,Here are some common steps:
Step 1: Incorrect Tax Ledger Account tag
Step 2: Data Entry Mistake
Step 3: Verify that your tax category configuration in BUSY
What is the purpose of the Manage API feature in the software?
The purpose of the Manage API feature in the software is to enable API access on the GST portal, allowing the software to connect and interact with the portal for tasks such as filing GST returns and accessing GST-related data.
How to adjust past GST credit with current GST liability in BUSY?
If you have past GST input then it will carry forward to next period and you can adjust with tax liablity through GST summary. To post the input output adjustment vouchers and cross adjustment vouchers, you need to press F4.