Frequently Asked Questions

To void or delete an incorrect invoice in BUSY, you can open the invoice and select the particular row to void or delete it. Or press the F9 key will hide the details and remove it from the invoice .

To void or delete an incorrect invoice in BUSY, you can open the invoice and select the particular row to void or delete it. Or press the F9 key will hide the details and remove it from the invoice .

GSTR-2A is an auto-populated read-only document that provides a comprehensive view of purchases made. On the other hand, GSTR-2B is a summarized view of input tax credit available to taxpayers for a particular tax period, generated by the GST portal.

The tax columns like IGST, CGST etc are not coming properly in purchase register for that you need to select show bifurcation of amount option while generating report then you can see IGST, CGST and SGST amount bifurcation column .

If the taxable amount is showing in your input GST summary and you want to remove it, unfortunately, there is no option to remove default columns. Therefore, you cannot remove the taxable amount from the input GST summary in BUSY

the GST return filing page not opening when press F2 after entering the date range because before GST return filing page opening you have to check possible errors to verify that all details entered in GSTR1 is correct or not.

If you don't know the mobile number or email ID associated with GST login , you can contact the GST department or the customer support team of GST for assistance. They can help you retrieve or reset your login credentials.

To remove extra spaces from the bill number while generating a bill in BUSY, you can edit the bill details and manually remove the spaces from the bill number field. Make sure to save the changes before generating the bill.

IF your balance is not updated in gst summary in BUSY then you can run one process that is update voucher gst summary. 
 Through this you can Update the balance of GST Summary to resolve GSTR-1 issues in BUSY.

Here are steps to troubleshoot and fix the problem:
 Step 1: Check for Error Messages
 Step 2: Verify Tax category and Rates
 Step 3: Ensure that users have the necessary permissions to do RCM adjustments
 Step 4: Recheck Journal Entries