Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Is there a way to automatically remove or replace special characters in the data before importing it into the software?

Yes, there is a way to automatically remove or replace special characters in the data before importing it into the software. You can specify the special characters that need to be removed or replaced in the import settings of the software.

What should I do if there is a mismatch between ITC claims showing in BUSY vs the government portal?

You should reconcile the GSTR-2B in BUSY to check the mismatch between the ITC claims shown in BUSY and the GST portal. You can also tag the ITC from the Monthly ITC Tagging option to claim the correct amount of ITC.

I need to check if a transaction for Rs , went through properly in BUSY. What should I do?

check vouchers/entries for a month in BUSY, please follow steps :
Step 1: Go to display menu
Step 2: Select Account Books
Step 3 : click on Daybook option
Step 4: Specify the date range and view the report

I want to analyze my GST filings for a particular quarter. How do I do this in the software?

You can generate the GST reports from the below steps.
Step 1: Click on Display
Step 2: Then GST Reports
Step 3: Then GST Returns
Step 4: Then Select the required report which you want to view with the date range.

Some transactions for a party are showing correctly in BB but others are not. Why is this inconsistent?

It could be due to errors in the data entry or incorrect selection of transaction type (local or central) for the party. It is important to ensure consistency in data entry and transaction type selection to avoid inconsistencies in transaction display.

I am unable to see the ITC tagging even after checking 'yes'. What should I do?

If the ITC is not showing correct even the pick relevant ITC option is Y while opening the report, then you need to check again Monthly ITC Tagging report and double check each invoice is tagged properly in correct return period.

How can I verify if a specific voucher or transaction is reflecting correctly in BUSY?

check vouchers/entries for a month in BUSY, please follow steps :
Step 1: Go to display menu
Step 2: Select Account Books
Step 3 : click on Daybook option
Step 4: Specify the date range and view the report

I see incomplete or junk vouchers in my company data. How can I fix these?

If you have incomplete or junk vouchers in your company data in BUSYHere's how to address this issue:
Step 1: In the software, go to the HouseKeeping menu.
Step 2: Look for the Check Junk Characters and Check Incomplete Vouchers option

How do I track different GST codes like SGST, CGST etc. in the software?

BUSY has various report options to track CGST and SGST amounts. Some of the reports are:
GST Summary, Sale / Purchase Registers, Supply Inward / Supply Outward Registers, etc. These reports are available under the Display menu and then GST Reports.

Do I need to do monthly or quarterly accounting in BUSY Accounting Software?

It depends on your GST filing frequency. If you file GST returns monthly, then you need to do monthly accounting in BUSY Accounting Software. If you file GST returns quarterly, then you need to do quarterly accounting in BUSY Accounting Software.
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