Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I made some amendments to my GSTR-A return in April but these changes are not reflected when I download the JSON file from BUSY. How can I see the latest amended GSTR-A in BUSY?

Changes not reflecting while download json from BUSY:
Step 1 : Ensure have latest data
Step 2 : Reconcile data
Step 3 : Check filter and date range
Step 4 : Manual data entry
Step 5 : GST portal verification

Some invoices are not showing in the ITC ledger even though they are in the GST portal. Why does this happen and how can I fix it?

If certain invoices are not visible in the Input Tax Credit (ITC) ledger, it is necessary to reconcile GSTR-2A/2B either on a party-wise or voucher-wise basis. If the invoices match during reconciliation, they will be displayed in the ITC ledger.

Some items are showing as free in the invoice while the same items also reflect actual values. How can I remove or consolidate these duplicate free entries?

To void or delete an incorrect invoice in BUSY, you can open the invoice and select the particular row to void or delete it. Or press the F9 key will hide the details and remove it from the invoice .

Why is the same item coming twice in the invoice once with zero value and once with actual value? How can I remove the zero value entry?

To void or delete an incorrect invoice in BUSY, you can open the invoice and select the particular row to void or delete it. Or press the F9 key will hide the details and remove it from the invoice .

Why is the ITC amount different in sections A and B of the GST return? I have claimed ITC only from B section.

GSTR-2A is an auto-populated read-only document that provides a comprehensive view of purchases made. On the other hand, GSTR-2B is a summarized view of input tax credit available to taxpayers for a particular tax period, generated by the GST portal.

How do I remove extra spaces from the bill number while generating a bill in BUSY?

To remove extra spaces from the bill number while generating a bill in BUSY, you can edit the bill details and manually remove the spaces from the bill number field. Make sure to save the changes before generating the bill.

What is the use of Update and GST Summary options in resolving GSTR- issues in BUSY?

IF your balance is not updated in gst summary in BUSY then you can run one process that is update voucher gst summary. 
Through this you can Update the balance of GST Summary to resolve GSTR-1 issues in BUSY.

The RCM adjustment was working earlier but has suddenly stopped. How to troubleshoot and fix this?

Here are steps to troubleshoot and fix the problem:
Step 1: Check for Error Messages
Step 2: Verify Tax category and Rates
Step 3: Ensure that users have the necessary permissions to do RCM adjustments
Step 4: Recheck Journal Entries

How can I remove incorrectly showing taxable amounts from my GSTR B in BUSY?

To remove incorrectly showing taxable amounts from your GSTR 2B in BUSY, you can manually edit the taxable amount in the software. Simply go to the respective entry in BUSY and make the necessary changes to correct the taxable amount.

Why are some of my service items being changed to goods items in BUSY?

some of service items being changed to goods items in BUSY becuase of in item master you selcetd tax category as a goods, for service item you need to selected service related tax category in master then save it .