Frequently Asked
Questions

Q: The voucher amount done by my vendor is lower than what I have in my books. How can I get the amounts to match between both parties?

The voucher amount done by vendor is lower than what have in books for match amount you need to esure that if any other extra charges apply in your books or you miss some details to enter in invoice.

Q: The totals are not tallying between different dates even though the transactions seem correct. Could this be a tagging issue leading to values not getting classified properly?

If total not taly check: Step 1 : CHeck transaction data Step 2 : CHeck date range Step 3 : Reconcile transactions Step4 : Check ledger Step 5 : Audit trail Step 6 : Verify tax and gst entries

Q: I want to know how much input tax credit is available to me. How can I check the input and output tax amounts in my BUSY account?

To check the input tax and ouput tax value in BUSY go to display menu then select gst reports and then select gst summary option, after selecting the gst summary specify the date range and click on ok button.

Q: The system is showing my previous month's invoice again in the current month for ITC claim. Why is a purchase invoice repeating when I have already claimed it in the past?

system is showing previous month's invoice again in the current month for ITC claim. purchase invoice repeating when already claimed it in the past because of in ITC claim register you change ITC status as not be claimed.

Q: I uploaded sales invoices but my receipent says they only received Why is there a discrepancy between what I uploaded on GSTR and what my partner received?

Reasons for not showing invoices on receipent GSTR 2A or GSTR 2B. 1. If the supplier files return after due date. 2. If you have entered voucher date wrong then it will also create problem in reconcile.

Q: I am unable to generate the GST R report properly. It is showing the same sessions multiple times with different tax rates. How can I resolve this?

GSTR 1 report showing the same sessions multiple times with different tax rates kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

Q: I made changes to the attestation settings but they are not reflecting in the GST report. Why is this happening and how can I update the settings?

In BUSY, you do not typically need to generate an attestation code for your GST reports. The generation of the attestation code is a process primarily related to the GST portal and is not done within BUSY software.

Q: I want to check the total GST tax liability for a particular month. Which report or section provides this summary?

To check the total GST tax liability for a particular month, you can refer to the GST Summary report in BUSY. This report will provide you with the summary of your GST tax liability for the selected month.

Q: Why is the same invoice amount showing as both the taxable amount and total tax amount in BUSY during reconciliation?

Same amount showing as taxable and tax amount due to: Step 1 : CHeck data entry Step 2 : Invoice calculation errors Step 3 : Verify tax rates Step 4 : Invoice items Step 5 : Tax components

Q: How can I bifurcate exempt, nil rated and zero rated values separately in the sales entry and GST reports?

To bifurcate exempt, nil rated, and zero rated values separately in the sales entry and GST reports, you can specify yes in the relevant data fields. This will display these entries under the respective sections in the reports.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The voucher amount done by my vendor is lower than what I have in my books. How can I get the amounts to match between both parties?

The voucher amount done by vendor is lower than what have in books for match amount you need to esure that if any other extra charges apply in your books or you miss some details to enter in invoice.

The totals are not tallying between different dates even though the transactions seem correct. Could this be a tagging issue leading to values not getting classified properly?

If total not taly check:
 Step 1 : CHeck transaction data
 Step 2 : CHeck date range
 Step 3 : Reconcile transactions
 Step4 : Check ledger
 Step 5 : Audit trail
 Step 6 : Verify tax and gst entries

I want to know how much input tax credit is available to me. How can I check the input and output tax amounts in my BUSY account?

To check the input tax and ouput tax value in BUSY go to display menu then select gst reports and then select gst summary option, after selecting the gst summary specify the date range and click on ok button.

The system is showing my previous month's invoice again in the current month for ITC claim. Why is a purchase invoice repeating when I have already claimed it in the past?

system is showing previous month's invoice again in the current month for ITC claim. purchase invoice repeating when already claimed it in the past because of in ITC claim register you change ITC status as not be claimed.

I uploaded sales invoices but my receipent says they only received Why is there a discrepancy between what I uploaded on GSTR and what my partner received?

Reasons for not showing invoices on receipent GSTR 2A or GSTR 2B.
 1. If the supplier files return after due date.
 2. If you have entered voucher date wrong then it will also create problem in reconcile.

I am unable to generate the GST R report properly. It is showing the same sessions multiple times with different tax rates. How can I resolve this?

GSTR 1 report showing the same sessions multiple times with different tax rates
 kindly esure that if in your transaction there is multiple tax rates entered then in GSTR1 reports multiple tax rate show whenever you open report.

I made changes to the attestation settings but they are not reflecting in the GST report. Why is this happening and how can I update the settings?

In BUSY, you do not typically need to generate an attestation code for your GST reports. The generation of the attestation code is a process primarily related to the GST portal and is not done within BUSY software.

I want to check the total GST tax liability for a particular month. Which report or section provides this summary?

To check the total GST tax liability for a particular month, you can refer to the GST Summary report in BUSY. This report will provide you with the summary of your GST tax liability for the selected month.

Why is the same invoice amount showing as both the taxable amount and total tax amount in BUSY during reconciliation?

Same amount showing as taxable and tax amount due to:
 Step 1 : CHeck data entry
 Step 2 : Invoice calculation errors
 Step 3 : Verify tax rates
 Step 4 : Invoice items
 Step 5 : Tax components

How can I bifurcate exempt, nil rated and zero rated values separately in the sales entry and GST reports?

To bifurcate exempt, nil rated, and zero rated values separately in the sales entry and GST reports, you can specify yes in the relevant data fields. This will display these entries under the respective sections in the reports.

Frequently AskedQuestions