Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I made an import purchase but it is not showing up correctly in the GST sections of BUSY. How can I fix this?
For import purchase not showing correct in gst reports due to:
Step1 : CHeck purchase entry
Step 2 : CHeck tax rates
Step 3 : Error message
Step 4 : Check GSTIN
Step 5 : RCM
I want certain purchase invoices to show in my GSTR- but not in the GSTR-B summary. Is there a way to do this in BUSY?
No there is no option to show certain purchase invoices in GSTR 2B but not in GSTR3B summary
only purchase return voucher is a voucher which reflect on GSTR2B report not in GSTR3B summary
The units of measurement for some products are showing inconsistently as PCS and PCS. in BUSY. What is the correct way to standardize the units?
the correct way to standardize the units that you can change or modify units manually from item master if you want to create new unite master then you can create also by pressing F3 key.
When I try to save my GST reports, the save option does not work and no error message is shown. How can I resolve this?
If unable to save gst report, follow:
Step 1 : Check for pop up blocker
Step 2 : Change browser
Step 3 : Clear cache
Step 4 : Check internent connection
Step 5 : Firewall
Do I need to make any changes to the address and GST number on the GST portal for a Mumbai branch of my company?
Yes, you need to apply for new GST number as per state code and address on the GST portal for a Mumbai branch of your company . Then update the same in BUSY Accounting software.
The GST portal is not accepting the JSON file generated by BUSY. What could be causing this issue and how can I fix it?
If portal not acception json format check:
Step 1 : JSON file format
Step 2 : JSON validation errors
Step 3 : JSON file size
Step 4 : Software update
Step 5 : Internet connection
The TCS amount is getting added automatically in the BB summary but I don't want it to be included there. What should I do?
TCS Amount add in invoice value but tax calculate on Taxbale amount in which TCS Amount do not add.If you dont want to include in B2B then you need to remove TCS Entry from invoice.
Why don't I see any reports with the breakup of GST on MRPs? I need this to review the tax rates being applied.
Here are some steps you can take to address this issue:
Step 1; Check the Software version
Step 2: upgrade software into last version
Step 3: in latest version you can get all gst breakups
I want to file my GSTR- but debit notes made are not showing up when exporting data. Please help fix this issue.
want to file my GSTR-1 but debit notes made are not showing up when exporting data because of if debit note entered against purchase then it will not show in GSTR1 report as per rules
Why is the system not allowing me to claim my full ITC credit amount even when I have entered all invoices correctly?
the system not allowing me to claim my full ITC credit amount even when I have entered all invoices correctly because of while GSTR3B e-return you selected yes in pick relevant ITC from monthly tagging