Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I integrate BUSY with other third-party applications or platforms? Are there any specific steps or requirements for this integration process?I have entered a sales invoice in BUSY but it is not reflecting in the GST returns. What could be the issue and how can I fix it? 

For integration you need to contact your dealer.
 If sale invoice is not relfecting in gst check:
 Step 1 : CHeck Sale type
 Step 2 : CHeck tax rate
 Step 3 : CHeck party configuration

I entered all vendor details including GST numbers but it does not reflect in my GST reports. What should I do to get the GST numbers to show up? 

for show all vendor details including GST numbers in your GST reports. because you need to post atleast one transactions of particular vendors then it will be show in GST reports with GSTIN no .

I am unable to reconcile closing stock value and associated GST in BUSY with my physical stock. What should I do to get accurate stock reports? 

In BUSY, The closing stock value shows without GST in the stock status report under display menu.
 If you want to reconcile the closing stock value with GST then manually you need to check it.

I want certain purchase invoices to show in my GSTR- but not in the GSTR-B summary. Is there a way to do this in BUSY? 

No there is no option to show certain purchase invoices in GSTR 2B but not in GSTR3B summary 
 only purchase return voucher is a voucher which reflect on GSTR2B report not in GSTR3B summary

The units of measurement for some products are showing inconsistently as PCS and PCS. in BUSY. What is the correct way to standardize the units? 

the correct way to standardize the units that you can change or modify units manually from item master if you want to create new unite master then you can create also by pressing F3 key.

When I try to save my GST reports, the save option does not work and no error message is shown. How can I resolve this? 

If unable to save gst report, follow:
 Step 1 : Check for pop up blocker
 Step 2 : Change browser
 Step 3 : Clear cache
 Step 4 : Check internent connection
 Step 5 : Firewall

Do I need to make any changes to the address and GST number on the GST portal for a Mumbai branch of my company? 

Yes, you need to apply for new GST number as per state code and address on the GST portal for a Mumbai branch of your company . Then update the same in BUSY Accounting software.

The GST portal is not accepting the JSON file generated by BUSY. What could be causing this issue and how can I fix it? 

If portal not acception json format check:
 Step 1 : JSON file format
 Step 2 : JSON validation errors
 Step 3 : JSON file size
 Step 4 : Software update
 Step 5 : Internet connection

The TCS amount is getting added automatically in the BB summary but I don't want it to be included there. What should I do? 

TCS Amount add in invoice value but tax calculate on Taxbale amount in which TCS Amount do not add.If you dont want to include in B2B then you need to remove TCS Entry from invoice.

Why don't I see any reports with the breakup of GST on MRPs? I need this to review the tax rates being applied. 

Here are some steps you can take to address this issue:
 Step 1; Check the Software version
 Step 2: upgrade software into last version
 Step 3: in latest version you can get all gst breakups
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