Frequently Asked Questions

If you record a quarterly transaction but it is not showing up under the correct quarter, then you need to check that your transaction should be entered under the correct quarter date and month.

Before updating BUSY Latest Release take full data backup.
 If you are getting issue after updating Latest Release, you need to uninstall all old release, setup and download full setup of latest release install.

Reconcile GSTR2A but unable to see details about suppliers due to:
 Step 1 : Access GSTR 2A
 Step 2 : View GSTR 2A
 Step 3 : Search for invoice
 Step 4 : Compare records

To locate the json file after upload, you can check:
 Step 1 : Check the export or save location
 Step 2 : use the browser download location
 Step 3 : Search in your pc

If you mention credit balance in tax ledger account then it will show in ledger balance detail only not show in opening balance. 
 You can enter only input balances in the opening balance.

For mismatch invoice between supplier and software:
 Step 1 : Check invoice
 Step 2 : Contact with supplier
 Step 3 : Request corrected invoice
 Step 4 : Reconcile accounts
 Step 5 : Adjust enteries

To ascertain the GST payable amount at the end of the year, you can review the GST summary report within the GST reports section. This report displays the payable value of the tax amount.

To adjust entries monthly without fixing account balances in BUSY, you can use the auto-adjust references feature or reconcile each entry. To identify mistakes, you can check for mismatches in reports and reconcile them.

If the specific report or item DFT reports is not available in BUSY, it may be due to the fact that this particular report or code is not a standard feature within the software.

If you want to enter the Input Tax Credit (ITC) amount manually in your GST return instead of relying on the software's auto-calculation, you may need to go specific on the GST filing platform.