Frequently Asked
Questions

Q: I am registered in one state but my customer is from another state. How do I charge GST correctly in this case?

When you are registered in one state in India, and your customer is located in another state, you will need to charge and collect the Integrated Goods and Services Tax (IGST) for the transaction.

Q: Some of my invoices are showing incorrect customer billing and shipping details. What can cause this and how can I fix it?

If you encounter an invoice displaying incorrect billing information, it may be a result of the billing and shipping addresses being inadvertently swapped. To rectify this issue, please proceed to swap the addresses accordingly.

Q: I made a credit note against an invoice to an unregistered dealer. Should this not reflect in table B instead of BC?

It depends on the value of the credit note. If the value is above 2.5 lakhs, it will reflect in table 9B. If the value is below 2.5 lakhs, it will reflect in B2C.

Q: I made a sale and purchase but my GST credit and debit accounts are not balancing. What could be the reason?

There may be a mismatch in the GST of the voucher, sale, or purchase, causing the accounts to not balance. Updating the voucher GST summary or reconciling the GST may help resolve the issue.

Q: I am unable to find the key or link to download a particular GST report. Can you help?

Please provide more details as which GST report you are looking for in BUSY? Further you can access various GST reports under the Display menu such as GST Summaries, GST Returns, GST Registers, etc.

Q: I previously used BAT reporting in BUSY. Why am I now unable to locate the BAT reports?

If you were previously using VAT reporting in BUSY and are now unable to locate the VAT reports, then you can switch from GST to VAT using F12 shortcut Key and check VAT reports.

Q: I want to stop the GST filing process midway in Bizzy. How can I do that?

To stop the GST filing process midway through Bizzy, you don't have to make any specific settings for this; you can stop on your way by not using the GST filing process in Bizzy.

Q: How can I check adjustments of regular and RCM taxes in BUSY Accounting Software?

You can check adjustments from gst summary resport under gst report from display menu, and you can also adjust it through using the F4 key and select the option RCM to Regular Tax Adjustment.

Q: How do I add a unit quantity code to my purchase and sale data?

The unit quantity code have to mention in the unit master of an item. When you use that items in the purchase and sales data then automatically uqc will show in the uqc column.

Q: Can I customize invoice fields like item descriptions, quantity, etc on the portal?

It is recommended to contact to relevant authority of portal on which you wants make changes or contact you tax professionals for any change on portal like gst portal,ewaybill or e invoice portal etc.

Find Solutions to Common Issues Related to taxation - gst reports

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Dealer Complaint/Issues

I am registered in one state but my customer is from another state. How do I charge GST correctly in this case?

When you are registered in one state in India, and your customer is located in another state, you will need to charge and collect the Integrated Goods and Services Tax (IGST) for the transaction.

Some of my invoices are showing incorrect customer billing and shipping details. What can cause this and how can I fix it?

If you encounter an invoice displaying incorrect billing information, it may be a result of the billing and shipping addresses being inadvertently swapped. To rectify this issue, please proceed to swap the addresses accordingly.

I made a credit note against an invoice to an unregistered dealer. Should this not reflect in table B instead of BC?

It depends on the value of the credit note. If the value is above 2.5 lakhs, it will reflect in table 9B. If the value is below 2.5 lakhs, it will reflect in B2C.

I made a sale and purchase but my GST credit and debit accounts are not balancing. What could be the reason?

There may be a mismatch in the GST of the voucher, sale, or purchase, causing the accounts to not balance. Updating the voucher GST summary or reconciling the GST may help resolve the issue.

I am unable to find the key or link to download a particular GST report. Can you help?

Please provide more details as which GST report you are looking for in BUSY?
 Further you can access various GST reports under the Display menu such as GST Summaries, GST Returns, GST Registers, etc.

I previously used BAT reporting in BUSY. Why am I now unable to locate the BAT reports?

If you were previously using VAT reporting in BUSY and are now unable to locate the VAT reports, then you can switch from GST to VAT using F12 shortcut Key and check VAT reports.

I want to stop the GST filing process midway in Bizzy. How can I do that?

To stop the GST filing process midway through Bizzy, you don't have to make any specific settings for this; you can stop on your way by not using the GST filing process in Bizzy.

How can I check adjustments of regular and RCM taxes in BUSY Accounting Software?

You can check adjustments from gst summary resport under gst report from display menu, and you can also adjust it through using the F4 key and select the option RCM to Regular Tax Adjustment.

How do I add a unit quantity code to my purchase and sale data?

The unit quantity code have to mention in the unit master of an item. When you use that items in the purchase and sales data then automatically uqc will show in the uqc column.

Can I customize invoice fields like item descriptions, quantity, etc on the portal?

It is recommended to contact to relevant authority of portal on which you wants make changes or contact you tax professionals for any change on portal like gst portal,ewaybill or e invoice portal etc.

Frequently AskedQuestions