Frequently Asked
Questions

Q: Why is the DSCR- not showing in my returns for some companies but showing for others? How can I fix this inconsistency?

If the specific report or item DSCR-103 is not available in BUSY, it may be due to the fact that this particular report or code is not a standard feature within the software.

Q: Why am I getting automatic input and output values in my GST return even when I have not made any changes?

Automatic input/output values are shown in GST returns to reconcile the input and output of GST for a particular period. This helps in calculating the net GST liability and claiming input tax credit.

Q: Why is the tax rate column not visible in my GSTR- sales report despite being in the sales invoice?

The tax rate column is not visible in the GSTR-1 sales report because it is not included in the standard report format prescribed by the government. The software cannot modify the report format.

Q: The sales orders are not syncing between the BB and BC modules in BUSY. How can I resolve this?

Here are steps to resolve this problem: Step 1: Verify that the configurations for both Sales orders and purchase orders Step 2: Check the sales type yuy have enterd into sales order

Q: I want to match my GSTR-B report with my monthly sales invoice summary in BUSY. Is there a way to automate this?

To match sales with gstr-3b , follow: Step 1 : Export sales invoices in excel Step 2 : Download gstr-3b from gst portal Step 3 : Use excel and reconcile both report

Q: The software is showing an error that the GST number belongs to a different state. Why am I getting this error?

If the software is showing a wrong state for your GST number, it may be because the GST number is incorrect. You should validate and check the GST number entered for accuracy.

Q: I want the TCS amount to be removed from the total taxable value in the invoices. How can I do this?

TCS Amount add in invoice value but tax calculate on Taxbale amount in which TCS Amount do not add.If you do not want to include in taxable then apply TCS After tax

Q: Why am I unable to generate GST reports for the current period? The software keeps defaulting to older reports.

If you are unable to generate GST reports for the current period and the software keeps defaulting to older reports, you may need to check the date range settings in the software.

Q: I want to delete or modify F vouchers that I have already claimed. Is this possible in BUSY?

In BUSY, it is not possible to delete or modify vouchers that have already been claimed using the F4 function. Once a voucher has been claimed, it cannot be altered or removed.

Q: Why does the amended data in the April, May, and June GSTR returns not reflect in the GSTR consolidated file for January, February, and March?I am seeing differences in taxable values between my GSTR and GSTR B returns. How can I reconcile these amounts accurately?

TO reconcile difference in taxable value in GSTR1 and GSTR3B: Step 1 : Identify difference Step 2 : Review monthly return Step 3 : Cross check invoices Step 4 : Reconcile statement

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why is the DSCR- not showing in my returns for some companies but showing for others? How can I fix this inconsistency?

If the specific report or item DSCR-103 is not available in BUSY, it may be due to the fact that this particular report or code is not a standard feature within the software.

Why am I getting automatic input and output values in my GST return even when I have not made any changes?

Automatic input/output values are shown in GST returns to reconcile the input and output of GST for a particular period. This helps in calculating the net GST liability and claiming input tax credit.

Why is the tax rate column not visible in my GSTR- sales report despite being in the sales invoice?

The tax rate column is not visible in the GSTR-1 sales report because it is not included in the standard report format prescribed by the government. The software cannot modify the report format.

The sales orders are not syncing between the BB and BC modules in BUSY. How can I resolve this?

Here are steps to resolve this problem:
 Step 1: Verify that the configurations for both Sales orders and purchase orders 
 Step 2: Check the sales type yuy have enterd into sales order

I want to match my GSTR-B report with my monthly sales invoice summary in BUSY. Is there a way to automate this?

To match sales with gstr-3b , follow:
 Step 1 : Export sales invoices in excel
 Step 2 : Download gstr-3b from gst portal
 Step 3 : Use excel and reconcile both report

The software is showing an error that the GST number belongs to a different state. Why am I getting this error?

If the software is showing a wrong state for your GST number, it may be because the GST number is incorrect. You should validate and check the GST number entered for accuracy.

I want the TCS amount to be removed from the total taxable value in the invoices. How can I do this?

TCS Amount add in invoice value but tax calculate on Taxbale amount in which TCS Amount do not add.If you do not want to include in taxable then apply TCS After tax

Why am I unable to generate GST reports for the current period? The software keeps defaulting to older reports.

If you are unable to generate GST reports for the current period and the software keeps defaulting to older reports, you may need to check the date range settings in the software.

I want to delete or modify F vouchers that I have already claimed. Is this possible in BUSY?

In BUSY, it is not possible to delete or modify vouchers that have already been claimed using the F4 function. Once a voucher has been claimed, it cannot be altered or removed.

Why does the amended data in the April, May, and June GSTR returns not reflect in the GSTR consolidated file for January, February, and March?I am seeing differences in taxable values between my GSTR and GSTR B returns. How can I reconcile these amounts accurately?

TO reconcile difference in taxable value in GSTR1 and GSTR3B:
 Step 1 : Identify difference
 Step 2 : Review monthly return
 Step 3 : Cross check invoices
 Step 4 : Reconcile statement

Frequently AskedQuestions