Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

What is the meaning of a negative or positive balance in the GST summary report?

In the GST summary report, a negative balance indicates that there is no liability to be paid, while a positive balance indicates that there is a tax liability that needs to be paid.

what is to mention in gst portal user name in GST/VAT tab in BUSY?

You have to mention the user name that mention when login in gst potal to download and reconcile gat data directly in BUSY , also to direct  upload gstr 1 e return 

Where should I check gst reports in BUSY?

To check the gst reports in BUSY, follow the below steps:
Step 1: Go to display section then click on gst reports.
Step 2: Now, select the required option and check the report and returns.

Reconciling GST reports with multiple branches?

You can reconcile GST report with multiple branches, when you will open GST reconciliation report it will ask to select voucher series group, select there respective branch voucher series group and check report.

Why does the amended data in the April, May, and June GSTR returns not reflect in the GSTR consolidated file for January, February, and March?I am seeing differences in taxable values between my GSTR and GSTR B returns. How can I reconcile these amounts accurately?

TO reconcile difference in taxable value in GSTR1 and GSTR3B:
Step 1 : Identify difference
Step 2 : Review monthly return
Step 3 : Cross check invoices
Step 4 : Reconcile statement

I am unable to generate a tax report that shows total tax amounts grouped by tax rate (% and %). The current report shows taxes item-wise. How can I get a consolidated tax report grouped by tax rate?

To see tax rate wise sale report, follow these steps:
Step 1 : Click on display
Step 2 : GST reports
Step 3 : GST summaries
Step 4 : Sale type summary

I want to understand how to read the mismatch report properly. What should I look for?How can I connect my accounting software to my bank for seamless transactions?

Key point to check while read mismatch report:
Step 1 : Invoice data
Step 2 : GSTIN
Step 3 : Taxable value and tax amount
Step 4: HSN code
Step 5: Reconcile

I am unable to print invoices from the GST utility. It does not open the print prompt or go to the browser. How can I resolve this?

If the printer is properly configured in the hardware configuration from configuration option under administration menu then it will print it. Also make sure you have proper rights to print the reports.

When I try to update the software version, I get an error. What could be causing the update to fail and how can I troubleshoot it?

while update the software version, get an error because of internet connectivity or BUSY server issue so you can direct download latest setup from our official website www.busy.in and installed the setup.

How can I customize purchase reports to show taxes grouped by tax rate rather than item-wise? The standard reports don't seem to have this view available.

To see tax rate wise sale report, follow these steps:
Step 1 : Click on display
Step 2 : GST reports
Step 3 : GST summaries
Step 4 : Sale type summary
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