Frequently Asked
Questions

Q: My BUSY license (BLS) has expired. How can I still download old return forms?

If your BUSY license (BLS) has expired, you will not be able to download old return forms. To download old return forms, you need to have an active and valid BLS license.

Q: Reverse charge is applied but my voucher is still showing in BB invoices, why?.

After Reverse charges is applied still voucher showing in B2B invoices because of if party was registered & Reverse charged will be applied then Invoice show in B2B section of GSt reports

Q: Will the GST Summary report include all details about registered and unregistered suppliers?

In BUSY, GST summary shows only registered supplier transactions because when your purchase from an unregistered supplier then no tax will be charged so it is not a part of GST summary.

Q: What additional services do you offer for GST filing and compliance management?

In BUSY, review the GST reports, GST audit report, other taxation reports associated with GST, or the GST e-return section, where you will upload your returns directly from BUSY to the portal.

Q: How do I ensure balances are properly updated in GSTR- in BUSY?

You can check gstr-1 report. And compare the report balances from voucher amount. You can also check in short range. It will be helpful to you to check balances.

Q: How to populate state code field for GST return filing in BUSY?

To change the state code in the GST number on the invoice to match the party's location, you can update the party's location or station in the party master settings in BUSY.

Q: want sale register with Gst number and tax rate

For view sale register follow these steps: 1. Go in Display then go in gst report 2. Then go in Gst Register then go in supply outward register 3. Mention date Range and open report

Q: How frequently are GST updates done in BUSY?

The frequency of GST updates in BUSY may vary. It is recommended to regularly check for updates and install them as they become available to ensure compliance with the latest GST regulations.

Q: How to check GST rate wise sales.

To check GST rate wise sales follow the below steps: Step 1: Go to Display>GST Reports>GST Registers>Sales Register Step 2: There we can see Voucher wise sales with the GST tax rate column.

Q: How can I resolve issues with OTP not being sent to my registered mobile number during GST portal registration?I am unable to find the option to tag input tax credit (ITC) in BUSY for GST filing. How can I tag ITC for proper accounting?How can I import the downloaded GSTR-A/B file into BUSY?

Here are step for each issue: Step 1 : OTP not sent during GST portal registration Step 2 : Tagging ITC in BUSY Step 3 : Importing GSTR 2A/2B in BUSY

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

My BUSY license (BLS) has expired. How can I still download old return forms?

If your BUSY license (BLS) has expired, you will not be able to download old return forms. To download old return forms, you need to have an active and valid BLS license.

Reverse charge is applied but my voucher is still showing in BB invoices, why?.

After Reverse charges is applied still voucher showing in B2B invoices because of if party was registered & Reverse charged will be applied then Invoice show in B2B section of GSt reports

Will the GST Summary report include all details about registered and unregistered suppliers?

In BUSY, GST summary shows only registered supplier transactions because when your purchase from an unregistered supplier then no tax will be charged so it is not a part of GST summary.

What additional services do you offer for GST filing and compliance management?

In BUSY, review the GST reports, GST audit report, other taxation reports associated with GST, or the GST e-return section, where you will upload your returns directly from BUSY to the portal.

How do I ensure balances are properly updated in GSTR- in BUSY?

You can check gstr-1 report. 
 And compare the report balances from voucher amount. 
 You can also check in short range. 
 It will be helpful to you to check balances.

How to populate state code field for GST return filing in BUSY?

To change the state code in the GST number on the invoice to match the party's location, you can update the party's location or station in the party master settings in BUSY.

want sale register with Gst number and tax rate

For view sale register follow these steps:
1. Go in Display then go in gst report
2. Then go in Gst Register then go in supply outward register
3. Mention date Range and open report

How frequently are GST updates done in BUSY?

The frequency of GST updates in BUSY may vary. It is recommended to regularly check for updates and install them as they become available to ensure compliance with the latest GST regulations.

How to check GST rate wise sales.

To check GST rate wise sales follow the below steps:
Step 1: Go to Display>GST Reports>GST Registers>Sales Register
Step 2: There we can see Voucher wise sales with the GST tax rate column.

How can I resolve issues with OTP not being sent to my registered mobile number during GST portal registration?I am unable to find the option to tag input tax credit (ITC) in BUSY for GST filing. How can I tag ITC for proper accounting?How can I import the downloaded GSTR-A/B file into BUSY?

Here are step for each issue:
 Step 1 : OTP not sent during GST portal registration
 Step 2 : Tagging ITC in BUSY
 Step 3 : Importing GSTR 2A/2B in BUSY

Frequently AskedQuestions