Frequently Asked Questions

Solutions to common issues related to Taxation — Gst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I reconcile the differences in taxable value totals between the GSTR and GSTR B for past return months, despite making changes in subsequent returns? 

TO reconcile difference in taxable value in GSTR1 and GSTR3B:
 Step 1 : Identify difference
 Step 2 : Review monthly return
 Step 3 : Cross check invoices
 Step 4 : Reconcile statement

I need help to configure and set up the software as per my business needs and processes. Is there any documentation or help available? 

To understand what is happening during processing inside the software . BUSYprovides a user manual and extensive documentation, and Training webinars to help users understand the reports and options within the software.

My ITR filing is showing a difference compared to the GST input credit and balance sheet. What could be the reasons for this discrepancy? 

The discrepancy is showing between the ITR filing, GST input credit and in the balance sheet due to some incorrect entry, missing entries, any bill sundry and account tagging in the voucher.

The support agent is unable to understand the GST report I need. How can I better explain the requirement to get the correct report? 

To understand what is happening during processing inside the software . BUSYprovides a user manual and extensive documentation, and Training webinars to help users understand the reports and options within the software.

I want to match my GSTR-B report with my monthly sales invoice summary in BUSY. Is there a way to automate this? 

To match sales with gstr-3b , follow:
 Step 1 : Export sales invoices in excel
 Step 2 : Download gstr-3b from gst portal
 Step 3 : Use excel and reconcile both report

The software is showing an error that the GST number belongs to a different state. Why am I getting this error? 

If the software is showing a wrong state for your GST number, it may be because the GST number is incorrect. You should validate and check the GST number entered for accuracy.

I want the TCS amount to be removed from the total taxable value in the invoices. How can I do this? 

TCS Amount add in invoice value but tax calculate on Taxbale amount in which TCS Amount do not add.If you do not want to include in taxable then apply TCS After tax

Why am I unable to generate GST reports for the current period? The software keeps defaulting to older reports. 

If you are unable to generate GST reports for the current period and the software keeps defaulting to older reports, you may need to check the date range settings in the software.

I want to delete or modify F vouchers that I have already claimed. Is this possible in BUSY? 

In BUSY, it is not possible to delete or modify vouchers that have already been claimed using the F4 function. Once a voucher has been claimed, it cannot be altered or removed.

I cannot find the option to save GST A file in BUSY. Where is this option located? 

To download GSTR 2A file in BUSY, you need to follow:
 Step 1 : CLick on transactions
 Step 2 : GST misc utillities
 Step 3 : Download and save GSTR 2A files
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