Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am unable to reconcile GST data between the BUSY reports and government portal. What steps should I take to fix this?

To reconcile gst data and BUSY data check:
Step 1 : CHeck reports
Step 2 : Data entry check
Step 3 : Match tax rate
Step 4 : Match invoice

Some transactions are applying % GST while some are applying % GST. How can I ensure the correct rate is applied consistently?

You can refer our invalid tax rate in vouchers report of Gst Audit report from display.
Through this report you can check from which voucher you have calculated wrong tax.

I am unable to see my debit notes/purchase returns in the sales related GSTRWhy is this and how can I fix it?

Debit notes and purchase returns are not shown in sales-related GSTR-1 in BUSY because they are part of GSTR-2. To fix this, check the GSTR-2 report for the relevant entries.

Why am I unable to see the exported Excel file for the GST purchase register report on the desktop in BUSY?

BUSY Software exports the file under the company folder in your BUSY installed drive, you should check there to locate the exported Excel file for the GST purchase register report.

The output tax payable is getting carried forward to next financial year but input credit is not. Why does this happen?

It is not possible to carry forward output credit as per the law, but input credit can be carried forward if it is not adjust in the current financial year.

The government has introduced a new audit report format. How can I generate reports in this new format in BUSY?

Yes. When the government introduces a new audit report format, you will typically need to ensure that our accounting software, such as BUSY, is updated to accommodate the new format

When I try to export the GST report, the item column is blank. Why does the item not export properly?

When try to export the GST report, the item column is blank because of while export report maybe the item names column should be removed from grid then export report.

I want to include only payment vouchers in my GST reports and exclude journal entries. How can I do this?

To include payment voucher in GST and exclude journal entry you can open the GST report and appl filter on voucher type to show payment voucher and exclude journal voucher

I made a sale, but the invoice is not showing in the VST report. What could be the reason?

If the Invoice is not showing in GST report, Then there is need to check the the Sale/Purchase type in the voucher and even need to check item's Tax category.

I am getting error of gst config while download gstr json file or direct upload gst return file.

If you are getting gst configuration error while download gstr json or direct upload gst return you may check gst portal user name or company gstin number in gst configuration.
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